STEP 1
Connect Basecamp and ServiceTitan
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Basecamp and ServiceTitan Integration
Keep Basecamp and ServiceTitan in sync by integrating their events and actions. When project management events happen in Basecamp, update the ServiceTitan automatically - without any line of code in visual workflow builder.
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Learn about Basecamp and ServiceTitan
Detailed info you need to know about Basecamp and ServiceTitan integrations in WEXTL. Explore which modules apps support and how you connect them.
ServiceTitan
Field service management software for residential and commercial trades. [6]
How to connect Basecamp to ServiceTitan
Set up your Basecamp and ServiceTitan integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Basecamp and ServiceTitan nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Basecamp and ServiceTitan. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Basecamp and ServiceTitan work in WEXTL?
WEXTL exposes actions and triggers for Basecamp and ServiceTitan that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Basecamp triggersServiceTitan actions
Basecamp modules
- Add People to AccountInvites one or more people to the account and optionally to projects.
- Archive ProjectArchives a project so it becomes read-only.
- Archive RecordingArchives an item such as a to-do list, message, or document.
- Complete SubtaskMarks a subtask as completed.
- Complete To-doMarks a to-do as completed.
- Create BoostAdds a boost to an item.
- Create CardCreates a new card in a card table column.
- Create Card ColumnCreates a new column in a card table.
- Create CommentAdds a comment to a to-do, message, card, or other item.
- Create DocumentCreates a new document in a folder.
- Create MessagePosts a new message to a message board.
- Create Message TypeCreates a new message type in a project.
- Create ProjectCreates a new project.
- Create Project from TemplateStarts creating a new project from a template.
- Create QuestionCreates a new automatic check-in question.
- Create Question AnswerPosts an answer to a check-in question.
- Create Schedule EntryCreates a new event on a schedule.
- Create SubtaskCreates a new subtask on a to-do or card.
- Create Timesheet EntryLogs time spent on a to-do or other item.
- Create To-doCreates a new to-do in a to-do list.
- Create To-do ListCreates a new to-do list in a project.
- Create To-do List GroupCreates a new group inside a to-do list.
- Create UploadAdds an uploaded file to a folder.
- Create Upload VersionReplaces an uploaded file with a new version.
- Create VaultCreates a new folder inside a folder.
- Delete Campfire LineDeletes a Campfire line.
- Delete ProjectMoves a project to the trash.
- Delete RecordingMoves an item such as a to-do, message, or file to the trash.
- Delete SubtaskDeletes a subtask.
- Delete Timesheet EntryDeletes a logged time entry.
- Get AccountReturns the Basecamp account the connection belongs to.
- Get Account EventsReturns one page of the account-wide activity feed with a position to resume from.
- Get CampfireReturns a single Campfire chat.
- Get Campfire LineReturns a single Campfire line.
- Get CardReturns a single card with its steps.
- Get Card ColumnReturns a single card table column.
- Get Card TableReturns a card table with its columns.
- Get CommentReturns a single comment.
- Get DocumentReturns a single document.
- Get ForwardReturns a single forwarded email.
- Get InboxReturns the email forwards inbox of a project.
- Get MessageReturns a single message.
- Get Message BoardReturns the message board of a project.
- Get My ProfileReturns the profile of the connected user.
- Get PersonReturns a single person.
- Get ProjectReturns a single project with its tools.
- Get Project ConstructionReturns the progress of a project being created from a template.
- Get Project TimesheetRetrieves a list of the time entries logged in a project.
- Get QuestionReturns a single check-in question.
- Get Question AnswerReturns a single answer to a check-in question.
ServiceTitan modules
- Add AppointmentCreates a new appointment for a job.
- Add Customer TagAdds a tag to a customer.
- Add Location TagAdds a tag to a location.
- Add Tags to CustomersAdds tags to multiple customers.
- Assign TechniciansAssigns technicians to an appointment.
- Attach Job to ProjectAttaches a job to a project.
- Cancel JobCancels a job.
- Confirm AppointmentConfirms an appointment.
- Create Adjustment InvoiceCreates an adjustment invoice for an existing invoice.
- Create CampaignCreates a new marketing campaign.
- Create CustomerCreates a new customer.
- Create Customer ContactCreates a new contact for a customer.
- Create Customer NoteCreates a new note for a customer.
- Create EstimateCreates a new estimate.
- Create Installed EquipmentCreates a new installed equipment record.
- Create JobCreates a new job.
- Create Job NoteCreates a new note for a job.
- Create LeadCreates a new lead.
- Create Lead Follow-UpCreates a follow-up for a lead.
- Create Lead NoteCreates a new note for a lead.
- Create LocationCreates a new location.
- Create Location ContactCreates a new contact for a location.
- Create Location NoteCreates a new note for a location.
- Create MaterialCreates a new pricebook material.
- Create Membership SaleCreates a new membership sale.
- Create Non-Job AppointmentCreates a non-job appointment.
- Create ProjectCreates a new project.
- Create Project NoteCreates a new note for a project.
- Create Purchase OrderCreates a new purchase order.
- Create ServiceCreates a new pricebook service.
- Create TaskCreates a new task.
- Create TechnicianCreates a new technician.
- Create Technician ShiftCreates a technician shift.
- Delete AppointmentDeletes an appointment.
- Delete Estimate ItemDeletes an item from an estimate.
- Delete Invoice ItemDeletes a line item from an invoice.
- Delete Non-Job AppointmentDeletes a non-job appointment.
- Delete Technician ShiftDeletes a technician shift.
- Dismiss EstimateDismisses an estimate.
- Dismiss LeadDismisses a lead.
- Download Call RecordingDownloads the recording of a call.
- Get AppointmentReturns a single appointment.
- Get BookingReturns a single booking.
- Get CallReturns a single call.
- Get CampaignReturns a single marketing campaign.
- Get CapacityCalculates technician availability for a time frame.
- Get CustomerReturns a single customer.
- Get EmployeeReturns a single employee.
- Get EstimateReturns a single estimate.
- Get JobReturns a single job.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Basecamp and ServiceTitan integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Basecamp and ServiceTitan.
Connect your Basecamp and ServiceTitan accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Basecamp's "Watch New Projects" fires, WEXTL can "Add Appointment" in ServiceTitan. Basecamp has 3 triggers (including Watch New Projects, Watch Project Events, and Watch Recordings); ServiceTitan has 142 actions (including Add Appointment, Add Customer Tag, and Add Location Tag). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Basecamp-to-ServiceTitan automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Basecamp (or ServiceTitan) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Basecamp + ServiceTitan automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Basecamp and ServiceTitan integration.
- Basecamp and ServiceTitan integration source code, module specs and credentials implementation.
- Our Basecamp and ServiceTitan integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Basecamp and ServiceTitan — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Basecamp integration information
- ServiceTitan integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library