STEP 1
Connect Birdeye and Listrak
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Birdeye and Listrak Integration
Keep Birdeye and Listrak in sync by integrating their events and actions. When marketing events happen in Birdeye, update the Listrak automatically - without any line of code in visual workflow builder.
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Learn about Birdeye and Listrak
Detailed info you need to know about Birdeye and Listrak integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Birdeye to Listrak
Set up your Birdeye and Listrak integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Birdeye and Listrak nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Birdeye and Listrak. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Birdeye and Listrak work in WEXTL?
WEXTL exposes actions and triggers for Birdeye and Listrak that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Birdeye triggersListrak actions
Birdeye modules
- Add Aggregation SourceAdds a review-aggregation URL (e.g. a Citysearch or Yelp profile link) to a location.
- Add Business Integration MappingAdds a location to an integration and sets it active.
- Add Business MediaAdds media (publicly accessible URLs — no file upload) to a business profile.
- Add Competitor Aggregation SourceAdds a review-aggregation source URL for a competitor location.
- Add Products To LocationsAdds already-created products (by ID) to the Google profile of the business set in headers.
- Add Ticket CommentAdds a comment activity to a ticket.
- Assign Tags To ReviewsAssigns a tag to every review matching the given filter.
- Associate Custom FieldSets the value of a custom field for one business/location.
- Create BusinessCreates a new sub-account business under a reseller.
- Create Competitor Child BusinessCreates a new child business under a competitor enterprise. Documents no request body.
- Create Competitor EnterpriseCreates a new competitor enterprise for an account, optionally linked to a known competitor.
- Create Contact Check-inRecords a customer check-in for a location, used to trigger review-request campaigns.
- Create Contact Check-in (V2)Records a customer check-in for a location, including communication preferences.
- Create Contact Us RequestSubmits a Contact Us form entry into the Birdeye Inbox.
- Create Conversation Webhook SubscriptionSubscribes a URL to receive conversation-messenger webhook events (conversation created/updated/closed, message added).
- Create Custom CardCreates a custom card on a business's public profile.
- Create Custom FieldCreates a custom field definition for a business's contacts/customers.
- Create Event SubscriptionCreates a webhook subscription that listens for a Birdeye event and delivers it to a URL you provide.
- Create Google AnswerAdds an answer to an existing Google Q&A question. Only one answer per question is allowed for the account owner.
- Create Google QuestionPosts a new question and its answer to a business's Google Q&A profile.
- Create Google ServiceCreates a new Google Business service for the account.
- Create ListingCreates a full business listing (profile, hours, media, per-directory overrides) for syndication to 50+ directories.
- Create Product ListingCreates a product listing on the Google Merchant account linked to the Birdeye account.
- Create Review TagsCreates one or more new tags in the account.
- Create Scheduled Social PostSchedules or immediately posts content to a supported social site (Google Business Profile, Facebook, Instagram, LinkedIn, Twitter).
- Create SurveyCreates a new survey from a page/question structure and lists it on the survey list page.
- Create Survey ResponseSubmits a survey response using the survey's own JSON structure (as returned by Get Survey).
- Create TicketCreates a review, untagged, or survey-response ticket.
- Create UserInvites/creates a Birdeye dashboard user for a business.
- Deactivate ListingDeactivates listing syndication for a business across the directories Birdeye publishes to.
- Delete a UserRevokes a user's access from a business.
- Delete Aggregation SourceRemoves an aggregation source from a location.
- Delete All Google Questions And AnswersDeletes all Google Q&A on the given business.
- Delete BusinessDeletes a business.
- Delete Business MediaDeletes one or more media items from a business profile.
- Delete ContactDeletes a contact, optionally scoped to specific locations.
- Delete Contact By IdDeletes a contact by its enterprise customer id.
- Delete Custom CardDeletes a custom card from a business's public profile.
- Delete Custom FieldDeletes a custom field definition.
- Delete Event SubscriptionCancels an event webhook subscription so Birdeye stops calling its URL.
- Delete Google AnswerDeletes a Google Q&A answer you posted.
- Delete Google QuestionDeletes a Google Q&A question you created. Deleting a question also deletes its associated answers.
- Delete Google ServicesDeletes existing Google Business services from an account. Changes apply across every location mapped to the services.
- Delete Product ListingsDeletes products from Google Merchant Center and Birdeye for the given product IDs.
- Delete Review TagDeletes a tag from the account.
- Delete Social PostDeletes a scheduled or published post created through the public API. Deleting a published post is supported for Facebook, Google and LinkedIn.
- Fix ListingPublishes the business's presence information to 50+ online listing directories.
- Get Average Response Time By LocationReturns location-wise average review response-time metrics.
- Get Average Response Time Over TimeReturns average review response-time trends over time, with an optional previous-period comparison.
- Get Birdeye ImpressionsReads Birdeye-profile impression counts, optionally broken out by location.
Listrak modules
- Create a CampaignCreates a new campaign on the specified list.
- Create a FolderCreates a new folder in your account.
- Create a ListCreates a new list in your account.
- Create a Profile FieldCreates a new profile field for the specified profile field group.
- Create a Profile Field GroupCreates a new profile field group for the specified list.
- Create a Saved MessageCreates a new saved message with the specified content and metadata.
- Create an EventCreates a new event on the specified list.
- Create an Event GroupCreates a new event group on the specified list.
- Create an SMS ContactCreates and subscribes a new contact for a phone number if the contact does not already exist on the sender code.
- Create and Start a List ImportCreates and starts a new import for the specified list.
- Create or Update a ContactCreates or updates a contact on the specified list.
- Delete a CampaignDeletes the specified campaign.
- Delete a ListDeletes the specified list.
- Delete a Profile FieldDeletes the specified profile field.
- Delete a Profile Field GroupDeletes the specified profile field group.
- Delete an Event GroupDeletes the specified event group.
- Get a CampaignReturns the specified campaign on the specified list.
- Get a ContactReturns a contact by email address or by Listrak email key.
- Get a ContactReturns a contact for a phone number.
- Get a Contact ImportRetrieves the specified contact import.
- Get a Contact List CollectionRetrieves a collection of SMS lists that a contact belongs to along with the subscription status.
- Get a ConversationReturns the specified conversation.
- Get a Conversation MessageReturns the specified message from a conversation.
- Get a FolderReturns the specified folder.
- Get a ListReturns the specified list.
- Get a List ImportRetrieves the specified list import.
- Get a MessageReturns the specified message.
- Get a Mobile DeviceGets device information.
- Get a Profile FieldReturns the specified profile field from a profile.
- Get a Profile Field GroupReturns the specified profile field group.
- Get a Saved MessageReturns the specified saved message.
- Get a Transactional MessageReturns the specified transactional message.
- Get a Transactional SMS MessageRetrieves a single transactional SMS message for an SMS list by ID.
- Get All Conversation MessagesReturns the collection of messages for the specified conversation.
- Get All List ImportsRetrieves the collection of list imports associated with the specified list.
- Get an EventReturns the specified event.
- Get an Event GroupReturns the specified event group.
- Get an SMS ListRetrieves a single SMS list by list ID.
- Get CampaignsReturns the campaigns associated with the specified list.
- Get Conversation Message ActivityReturns the collection of activity associated with a specified conversation message.
- Get Event GroupsReturns the collection of event groups associated with a specified list.
- Get ListsReturns a collection of lists from your account.
- Get Profile Field GroupsReturns a collection of profile field groups for a specified list.
- Get Profile FieldsReturns the collection of profile fields that exist for a specified profile field group.
- Get Saved MessagesReturns the collection of saved messages associated with the specified list.
- Get Sender Code Opt-OutsReturns all contacts that have opted out for a specific SMS sender code.
- Get SMS ContactsReturns all contacts that exist on a specific SMS list by opt-out status.
- Get SMS Sender CodeRetrieves a single SMS sender code by sender code ID.
- Get SMS Sender CodesRetrieves a collection of sender code objects for a company.
- Get Transactional SMS MessagesRetrieves a collection of transactional SMS messages for an SMS list.
Frequently asked questions
Common questions about connecting Birdeye and Listrak.
Connect your Birdeye and Listrak accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Birdeye's "Watch Conversation Events" fires, WEXTL can "Create a Campaign" in Listrak. Birdeye has 2 triggers (including Watch Conversation Events and Watch Events); Listrak has 81 actions (including Create a Campaign, Create a Folder, and Create a List). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Birdeye-to-Listrak automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Birdeye (or Listrak) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Birdeye + Listrak automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Birdeye and Listrak integration.
- Birdeye and Listrak integration source code, module specs and credentials implementation.
- Our Birdeye and Listrak integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Birdeye and Listrak — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Birdeye integration information
- Listrak integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library