STEP 1
Connect Birdeye and Meltwater
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Birdeye and Meltwater Integration
Connect Birdeye and Meltwater to automate marketing workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Birdeye and Meltwater
Detailed info you need to know about Birdeye and Meltwater integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Birdeye to Meltwater
Set up your Birdeye and Meltwater integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Birdeye and Meltwater nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Birdeye and Meltwater. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Birdeye and Meltwater work in WEXTL?
WEXTL exposes actions and triggers for Birdeye and Meltwater that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Birdeye triggersMeltwater actions
Birdeye modules
- Add Aggregation SourceAdds a review-aggregation URL (e.g. a Citysearch or Yelp profile link) to a location.
- Add Business Integration MappingAdds a location to an integration and sets it active.
- Add Business MediaAdds media (publicly accessible URLs — no file upload) to a business profile.
- Add Competitor Aggregation SourceAdds a review-aggregation source URL for a competitor location.
- Add Products To LocationsAdds already-created products (by ID) to the Google profile of the business set in headers.
- Add Ticket CommentAdds a comment activity to a ticket.
- Assign Tags To ReviewsAssigns a tag to every review matching the given filter.
- Associate Custom FieldSets the value of a custom field for one business/location.
- Create BusinessCreates a new sub-account business under a reseller.
- Create Competitor Child BusinessCreates a new child business under a competitor enterprise. Documents no request body.
- Create Competitor EnterpriseCreates a new competitor enterprise for an account, optionally linked to a known competitor.
- Create Contact Check-inRecords a customer check-in for a location, used to trigger review-request campaigns.
- Create Contact Check-in (V2)Records a customer check-in for a location, including communication preferences.
- Create Contact Us RequestSubmits a Contact Us form entry into the Birdeye Inbox.
- Create Conversation Webhook SubscriptionSubscribes a URL to receive conversation-messenger webhook events (conversation created/updated/closed, message added).
- Create Custom CardCreates a custom card on a business's public profile.
- Create Custom FieldCreates a custom field definition for a business's contacts/customers.
- Create Event SubscriptionCreates a webhook subscription that listens for a Birdeye event and delivers it to a URL you provide.
- Create Google AnswerAdds an answer to an existing Google Q&A question. Only one answer per question is allowed for the account owner.
- Create Google QuestionPosts a new question and its answer to a business's Google Q&A profile.
- Create Google ServiceCreates a new Google Business service for the account.
- Create ListingCreates a full business listing (profile, hours, media, per-directory overrides) for syndication to 50+ directories.
- Create Product ListingCreates a product listing on the Google Merchant account linked to the Birdeye account.
- Create Review TagsCreates one or more new tags in the account.
- Create Scheduled Social PostSchedules or immediately posts content to a supported social site (Google Business Profile, Facebook, Instagram, LinkedIn, Twitter).
- Create SurveyCreates a new survey from a page/question structure and lists it on the survey list page.
- Create Survey ResponseSubmits a survey response using the survey's own JSON structure (as returned by Get Survey).
- Create TicketCreates a review, untagged, or survey-response ticket.
- Create UserInvites/creates a Birdeye dashboard user for a business.
- Deactivate ListingDeactivates listing syndication for a business across the directories Birdeye publishes to.
- Delete a UserRevokes a user's access from a business.
- Delete Aggregation SourceRemoves an aggregation source from a location.
- Delete All Google Questions And AnswersDeletes all Google Q&A on the given business.
- Delete BusinessDeletes a business.
- Delete Business MediaDeletes one or more media items from a business profile.
- Delete ContactDeletes a contact, optionally scoped to specific locations.
- Delete Contact By IdDeletes a contact by its enterprise customer id.
- Delete Custom CardDeletes a custom card from a business's public profile.
- Delete Custom FieldDeletes a custom field definition.
- Delete Event SubscriptionCancels an event webhook subscription so Birdeye stops calling its URL.
- Delete Google AnswerDeletes a Google Q&A answer you posted.
- Delete Google QuestionDeletes a Google Q&A question you created. Deleting a question also deletes its associated answers.
- Delete Google ServicesDeletes existing Google Business services from an account. Changes apply across every location mapped to the services.
- Delete Product ListingsDeletes products from Google Merchant Center and Birdeye for the given product IDs.
- Delete Review TagDeletes a tag from the account.
- Delete Social PostDeletes a scheduled or published post created through the public API. Deleting a published post is supported for Facebook, Google and LinkedIn.
- Fix ListingPublishes the business's presence information to 50+ online listing directories.
- Get Average Response Time By LocationReturns location-wise average review response-time metrics.
- Get Average Response Time Over TimeReturns average review response-time trends over time, with an optional previous-period comparison.
- Get Birdeye ImpressionsReads Birdeye-profile impression counts, optionally broken out by location.
Meltwater modules
- Add Tags to DocumentsAdds tags to the specified documents.
- Create a One-Time ExportCreates a one-time export.
- Create a Recurring ExportCreates a recurring export for specified data or reports.
- Create a SearchCreates a new search query in the system.
- Create a TagCreates a new tag in the system.
- Create Custom AnalyticsCreates a custom analytics request.
- Delete a One-Time ExportDeletes a specified one-time export from the system.
- Delete a Recurring ExportDeletes a recurring export setup in the service.
- Delete a SearchDeletes an individual search from the database.
- Delete a TagDeletes an existing tag.
- Get a One-time ExportGets details of a one-time export.
- Get a Recurring ExportGets details of a recurring export.
- Get a Saved Search's Top SourcesRetrieves the top source documents that occur in a saved search.
- Get a SearchRetrieves an individual search result based on specified criteria.
- Get a Search CountGets an approximate count of results for a search over a particular period.
- Get Account NumericReturns simple metrics for a social account.
- Get Account Top PostsAllows to fetch the top posts for owned social accounts.
- Get AccountsReturns a list of social account connections for a given company or user account.
- Get an Account BreakdownReturns a single-level breakdown by a category or concept.
- Get an Account HeatmapReturns a break-down over date and time for a specific account.
- Get an Account Nested BreakdownReturns a double-level breakdown by two categories or concepts.
- Get CompaniesGets a list of all your companies.
- Get MetricsRetrieves metrics from the service.
- Get One-time ExportsRetrieves a list of all your one-time exports.
- Get Recurring ExportsGets a list of all recurring exports.
- Get Search AnalyticsRetrieves a summary of analytics for a saved search.
- Get SearchesRetrieves a list of all your searches.
- Get TagsGets a list of all your tags.
- Get Top EntitiesRetrieves the top named entities that occur in a saved search.
- Get Top Keyphrases from a Saved SearchRetrieves the top keyphrases that occur in a saved search.
- Get Top LocationsRetrieves the top locations that occur in a saved search.
- Get Top Mentions from a SearchRetrieves the top mentions that occur in a saved search.
- Get Top Shared DocumentsRetrieves the top shared documents that occur in a saved search.
- Get Top Shared Links from a Saved SearchRetrieves the top shared links that occur in a saved search.
- Get Top Tags in a Saved SearchRetrieves the top tags that occur in a saved search.
- Get Top TopicsRetrieves the top topics that occur in a saved search.
- Get WorkspacesRetrieves a list of all your workspaces.
- Make an API CallPerforms an arbitrary authorized API call.
- Remove Tags from DocumentsRemoves tags from documents in the specified service.
- Update a SearchUpdates an individual search.
- Watch SearchTriggers when a new search result matches a saved search.
Frequently asked questions
Common questions about connecting Birdeye and Meltwater.
Connect your Birdeye and Meltwater accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Birdeye's "Watch Conversation Events" fires, WEXTL can "Add Tags to Documents" in Meltwater. Birdeye has 2 triggers (including Watch Conversation Events and Watch Events); Meltwater has 40 actions (including Add Tags to Documents, Create a One-Time Export, and Create a Recurring Export). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Birdeye-to-Meltwater automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Birdeye (or Meltwater) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Birdeye + Meltwater automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Birdeye and Meltwater integration.
- Birdeye and Meltwater integration source code, module specs and credentials implementation.
- Our Birdeye and Meltwater integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Birdeye and Meltwater — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Birdeye integration information
- Meltwater integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library