STEP 1
Connect Freshworks CRM and Meritto
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Freshworks CRM and Meritto Integration
Build crm workflows between Freshworks CRM and Meritto on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Freshworks CRM and Meritto
Detailed info you need to know about Freshworks CRM and Meritto integrations in WEXTL. Explore which modules apps support and how you connect them.
Freshworks CRM
Sales CRM for contacts, accounts, deals, tasks, and appointments — search records, update the pipeline, and watch new contacts and deals. [5]
How to connect Freshworks CRM to Meritto
Set up your Freshworks CRM and Meritto integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Freshworks CRM and Meritto nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Freshworks CRM and Meritto. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Freshworks CRM and Meritto work in WEXTL?
WEXTL exposes actions and triggers for Freshworks CRM and Meritto that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Freshworks CRM triggersMeritto actions
Freshworks CRM modules
- Add Contacts to ListAdds contacts to a marketing list.
- Bulk Assign Contact OwnerAssigns an owner to many contacts.
- Bulk Assign Document OwnerAssigns an owner to many CPQ documents.
- Bulk Assign Product OwnerAssigns an owner to many CPQ products.
- Bulk Delete AccountsDeletes many sales accounts.
- Bulk Delete ContactsDeletes many contacts.
- Bulk Delete Custom RecordsDeletes many custom-module records.
- Bulk Delete DealsDeletes many deals.
- Bulk Delete DocumentsDeletes many CPQ documents.
- Bulk Delete ProductsDeletes many CPQ products.
- Bulk Restore DocumentsRestores many CPQ documents.
- Bulk Restore ProductsRestores many CPQ products.
- Bulk Update DocumentsUpdates many CPQ documents.
- Bulk Update ProductsUpdates many CPQ products.
- Bulk Upsert AccountsCreates or updates many sales accounts in one job.
- Bulk Upsert ContactsCreates or updates many contacts in one job.
- Bulk Upsert DealsCreates or updates many deals in one job.
- Clone AccountClones an existing sales account.
- Clone ContactClones an existing contact.
- Clone Custom RecordClones a custom-module record.
- Clone DealClones an existing deal.
- Create AccountCreates a sales account.
- Create AppointmentCreates an appointment.
- Create ContactCreates a new contact.
- Create Custom FieldCreates a field on a custom-module form.
- Create Custom ModuleCreates a custom module definition.
- Create Custom RecordCreates a record in a custom module.
- Create DealCreates a deal.
- Create DocumentCreates a CPQ document.
- Create FileUploads a file and attaches it to a record.
- Create LinkCreates a file link on a record.
- Create ListCreates a marketing list.
- Create NoteCreates a note on a record.
- Create ProductCreates a CPQ product.
- Create Sales ActivityCreates a sales activity.
- Create TaskCreates a task.
- Delete AccountDeletes a sales account.
- Delete AppointmentDeletes an appointment.
- Delete ContactDeletes a contact.
- Delete Custom ModuleDeletes a custom module definition.
- Delete Custom RecordDeletes a custom-module record.
- Delete DealDeletes a deal.
- Delete DocumentDeletes a CPQ document.
- Delete NoteDeletes a note.
- Delete ProductDeletes a CPQ product.
- Delete Sales ActivityDeletes a sales activity.
- Delete TaskDeletes a task.
- Filtered Search ContactsSearches contacts with field filters.
- Forget AccountPermanently forgets a sales account.
- Forget ContactPermanently forgets a contact.
Meritto modules
- Add Master DataAdds new master data to the system.
- Add Master Data ValuesAdds master data values to the system.
- Bulk Create or Update LeadsCreates or updates multiple leads at once.
- Create a LeadCreates a lead in the system.
- Create an ApplicationCreates a new application.
- Create an OpportunityCreates a new opportunity.
- Create a UserCreates a user in the service.
- Create or Update a LeadCreates or updates a lead in the system.
- Create or Update an ApplicationCreates a new application or updates an existing one.
- Delete a LeadDeletes a lead from the records.
- Get Activity by Date RangeRetrieves activities within a specified date range.
- Get Activity by Lead IDRetrieves activities associated with a specific lead ID.
- Get Activity CodesRetrieves activity codes from the service and returns them as a list.
- Get a Master Data Child List by IDRetrieves a master data child list using a specific ID.
- Get Application StagesRetrieves the stages of an application process.
- Get Application Sub StagesRetrieves application sub stages for a given application.
- Get a Roles ListRetrieves a list of roles from the service.
- Get Form Field DetailsRetrieves details of a specific form field.
- Get Job StatusRetrieves the current status of a specified job in the system.
- Get Lead DetailsRetrieves the details of a lead using their mobile number.
- Get Lead DetailsRetrieves lead details by email address.
- Get Lead Details by IDRetrieves the details of a lead using their unique ID.
- Get Lead FieldsRetrieves lead fields from the service.
- Get Master Data DetailsRetrieves master data details using an ID.
- Get Paragraph DetailsRetrieves detailed information about a specific paragraph from a document.
- Get Permission GroupsRetrieves permission groups from the service.
- Get Ticket CategoriesRetrieves ticket categories from the service.
- Get Ticket DetailsRetrieves details of a specified ticket.
- Get User DetailsRetrieves details for a specific user, including their profile information and settings.
- List ApplicationsRetrieves a list of applications from the service.
- List FormsRetrieves a list of forms from the service.
- List LeadsRetrieves a list of leads from the service.
- List Master DataRetrieves master data records from the service and allows retrieving one or more results.
- List Payment ProductsRetrieves a list of payment products available in the system.
- List PaymentsRetrieves a list of payments from the service.
- List TeamsRetrieves a list of teams from the service.
- List TicketsRetrieves a list of tickets from the service.
- List UsersRetrieves a list of users from the service.
- Make an API CallMakes an arbitrary API call to the specified service endpoint.
- Update a LeadUpdates a lead's details in the CRM system.
- Update an ApplicationUpdates the details of an existing application in the system.
- Update an OpportunityUpdates an opportunity with new details or changes existing information.
- Update a UserUpdates a user's details or information in the service.
- Update Master DataUpdates master data within the service.
- Update Master Data ValuesUpdates master data values within the system.
- Watch ActivitiesTriggers when a new activity is recorded.
- Watch ApplicationsTriggers when a new application is created or an existing one is updated.
- Watch FormsTriggers when a new form is created or an existing form is modified.
- Watch Payment ProductsTriggers when a payment product event occurs.
- Watch TeamsTriggers when there are new events involving teams.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Freshworks CRM and Meritto integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Freshworks CRM and Meritto.
Connect your Freshworks CRM and Meritto accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Freshworks CRM's "Watch Contacts" fires, WEXTL can "Add Master Data" in Meritto. Freshworks CRM has 3 triggers (including Watch Contacts, Watch Deals, and Watch Tasks); Meritto has 45 actions (including Add Master Data, Add Master Data Values, and Bulk Create or Update Leads). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Freshworks CRM-to-Meritto automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Freshworks CRM (or Meritto) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Freshworks CRM + Meritto automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Freshworks CRM and Meritto integration.
- Freshworks CRM and Meritto integration source code, module specs and credentials implementation.
- Our Freshworks CRM and Meritto integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Freshworks CRM and Meritto — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Freshworks CRM integration information
- Meritto integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library