Can Freshworks CRM trigger actions in Odoo, and Odoo in Freshworks CRM?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Freshworks CRM and Odoo?

No. Freshworks CRM-to-Odoo automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Freshworks CRM + Odoo Integration

Build crm workflows between Freshworks CRM and Odoo on a visual canvas — map fields once and let data flow.

Example: when Freshworks CRM's "Watch Contacts" fires, WEXTL can "Create Account" in Odoo. Freshworks CRM has 3 triggers (including Watch Contacts, Watch Deals, and Watch Tasks); Odoo has 148 actions (including Create Account, Create Any Model, and Create Applicant).

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Freshworks CRM triggersOdoo actions

Freshworks CRM workflow triggers

Odoo workflow actions

Frequently asked questions

Common questions about connecting Freshworks CRM and Odoo.

Connect your Freshworks CRM and Odoo accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

Freshworks CRMBrowse all Freshworks CRM triggers, actions, and integrations.

OdooBrowse all Odoo triggers, actions, and integrations.

Freshworks CRM + Odoo Integration

Frequently asked questions

How do I connect Freshworks CRM and Odoo?

What can I automate between Freshworks CRM and Odoo?

Can Freshworks CRM trigger actions in Odoo, and Odoo in Freshworks CRM?

Do I need to write code to integrate Freshworks CRM and Odoo?

Explore Freshworks CRM and Odoo, or get started

Freshworks CRM + Odoo Integration

Frequently asked questions

How do I connect Freshworks CRM and Odoo?

What can I automate between Freshworks CRM and Odoo?

Can Freshworks CRM trigger actions in Odoo, and Odoo in Freshworks CRM?

Do I need to write code to integrate Freshworks CRM and Odoo?

Explore Freshworks CRM and Odoo, or get started