STEP 1
Connect Acumbamail and CXOne Mpower
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Acumbamail and CXOne Mpower Integration
Keep Acumbamail and CXOne Mpower in sync by integrating their events and actions. When communication events happen in Acumbamail, update the CXOne Mpower automatically - without any line of code in visual workflow builder.
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Learn about Acumbamail and CXOne Mpower
Detailed info you need to know about Acumbamail and CXOne Mpower integrations in WEXTL. Explore which modules apps support and how you connect them.
Acumbamail
Email marketing platform for campaigns, lists, and subscriber automation. [5]
CXOne Mpower
Contact-center platform for voice, chat, and agent workforce engagement. [6]
How to connect Acumbamail to CXOne Mpower
Set up your Acumbamail and CXOne Mpower integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Acumbamail and CXOne Mpower nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Acumbamail and CXOne Mpower. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Acumbamail and CXOne Mpower work in WEXTL?
WEXTL exposes actions and triggers for Acumbamail and CXOne Mpower that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Acumbamail triggersCXOne Mpower actions
Acumbamail modules
- Create a SubscriberAdds new contacts to a list.
- Create a Subscriber ListCreates a subscriber list in the service.
- Create/Send a CampaignCreates and sends a campaign using the specified criteria.
- Delete a SubscriberRemoves a contact from a list.
- Delete a Subscriber ListRemoves an unused or outdated subscriber list from the service.
- Get a Campaign ReportRetrieves performance analytics for campaigns.
- Get Subscriber InfoRetrieves details of a specific subscriber.
- Get Subscriber List DetailRetrieves details of a specific subscriber list.
- List SubscribersFetches all subscribers from a list.
- Make an API CallPerforms an arbitrary authorized API call.
- Send a Transactional EmailSends a one-off email automatically.
- Update a SubscriberUpdates a contact in a list.
- Watch EmailsTriggers when a new email campaign event occurs.
- Watch List SubscriberTriggers when a subscriber is added to a list.
CXOne Mpower modules
- Accept a Chat ContactAccepts an incoming chat contact.
- Accept a Consult RequestAccepts a consult request from a user.
- Accept a ContactAccepts a contact request or invitation.
- Accept a Work ItemAccepts a work item for processing or review.
- Activate a ChatRestores a chat to an active state.
- Activate a ContactMoves a contact into focus for further actions.
- Add a Chat ContactAdds a new chat contact to the list.
- Add a ContactAdds a chat or SMS contact to the service.
- Add an Email ContactAdds an incoming email contact to the service.
- Add a Reaction to a MessageAdds a reaction to a specified message.
- Add a Tag to a MessageAdds a tag to a specified message.
- Add Custom Data to a ContactAdds custom data to a contact.
- Barge Into a CallBarges into a live call.
- Cancel a Scheduled CallbackCancels a scheduled callback.
- Change Inbox Assignee for a ContactChanges the inbox assignee for a specific contact.
- Change Routing Queue for a ContactChanges the routing queue for a specific contact.
- Close an Agent ContactCloses an existing agent contact in the contact management system.
- Coach an AgentCoaches an agent on a live call.
- Consult an AgentDials an agent to consult on a matter.
- Continue a Reskill CallContinues or cancels a reskill call.
- Create a MessageCreates a new message in DFO.
- Create an Independent CallDials an independent call through the service.
- Create a Note from a MessageCreates a new note from a message.
- Create an Outbound EmailCreates an outbound email contact.
- Create an Outbound SMSCreates an outbound SMS contact in the system.
- Delete a MessageDeletes a message by its ID.
- Delete a NoteDeletes a note from a message.
- Delete a ReactionDeletes a reaction from a message in a communication platform.
- Dial an Agent PhoneDials an agent's phone within the system.
- Dial an Agent QueueDials an agent’s personal queue.
- Dial a Phone NumberDials an outbound phone call.
- Dial a Scheduled CallbackDials a scheduled callback for the specified service or entity.
- Dial a SkillDials a skill to initiate a call or interaction with the specified skill.
- End a CallEnds a call in the specified service.
- End a Chat ContactEnds a chat contact interaction in the service.
- End a ContactEnds a contact.
- End an Agent Phone CallEnds the agent's phone call.
- End an Agent SessionEnds an agent session in the system.
- End an Email ContactEnds an email contact for a specific user or account.
- End a Voicemail ContactEnds a voicemail contact.
- End a Work ItemEnds a work item.
- Forward an EmailForwards an email.
- Get a MessageRetrieves a message by its ID.
- Get Contact DetailsRetrieves contact details from the service.
- Get Contact PaginationRetrieves paginated contact details.
- Get MessagesRetrieves a list of messages based on specified filters.
- Get the Next Agent EventRetrieves the next agent event from the service.
- Hold a CallPlaces a call on hold.
- Hold a ContactPuts a contact on hold for processing or verification.
- Hold a Work ItemPlaces a hold on a work item, preventing further processing until the hold is released.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Acumbamail and CXOne Mpower integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Acumbamail and CXOne Mpower.
Connect your Acumbamail and CXOne Mpower accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Acumbamail's "Watch Emails" fires, WEXTL can "Accept a Chat Contact" in CXOne Mpower. Acumbamail has 2 triggers (including Watch Emails and Watch List Subscriber); CXOne Mpower has 118 actions (including Accept a Chat Contact, Accept a Consult Request, and Accept a Contact). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Acumbamail-to-CXOne Mpower automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Acumbamail (or CXOne Mpower) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Acumbamail + CXOne Mpower automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Acumbamail and CXOne Mpower integration.
- Acumbamail and CXOne Mpower integration source code, module specs and credentials implementation.
- Our Acumbamail and CXOne Mpower integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Acumbamail and CXOne Mpower — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Acumbamail integration information
- CXOne Mpower integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library