STEP 1
Connect Aircall and Mattermost
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Mattermost Integration
Keep Aircall and Mattermost in sync by integrating their events and actions. When communication events happen in Aircall, update the Mattermost automatically - without any line of code in visual workflow builder.
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Learn about Aircall and Mattermost
Detailed info you need to know about Aircall and Mattermost integrations in WEXTL. Explore which modules apps support and how you connect them.
Mattermost
Self-hosted and cloud Mattermost — posts, channels, teams, users, files, webhooks, and more via the v4 API. [6]
How to connect Aircall to Mattermost
Set up your Aircall and Mattermost integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Mattermost nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Mattermost. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Mattermost work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Mattermost that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersMattermost actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Mattermost modules
- Acknowledge PostRecords an acknowledgement on a post.
- Add User to ChannelAdds one or more users to a channel.
- Add User to TeamAdds a user to a team.
- Autocomplete Custom EmojiSuggests custom emoji matching a partial name.
- Autocomplete UsersSuggests users matching a partial name.
- Create BotCreates a bot account.
- Create ChannelCreates a new channel in a team.
- Create Channel BookmarkAdds a bookmark to a channel.
- Create Channel RecapCreates an AI recap of one or more channels.
- Create CommandCreates a custom slash command.
- Create Custom EmojiUploads a new custom emoji.
- Create Direct Message ChannelOpens a direct message channel between two users.
- Create Ephemeral PostCreates a post visible only to one user.
- Create GroupCreates a custom user group.
- Create Group Message ChannelOpens a group message channel for several users.
- Create Incoming WebhookCreates an incoming webhook for a channel.
- Create or Update DraftSaves a draft message for later.
- Create PostCreates a new post in a channel.
- Create ReactionAdds an emoji reaction to a post.
- Create Scheduled PostSchedules a post for later delivery.
- Create TeamCreates a new team.
- Create Upload SessionStarts a chunked upload session.
- Create UserCreates a new user account.
- Deactivate UserDeactivates a user account.
- Delete ChannelArchives a channel.
- Delete Channel BookmarkRemoves a bookmark from a channel.
- Delete CommandDeletes a slash command.
- Delete Custom EmojiDeletes a custom emoji.
- Delete DraftDeletes a saved draft in a channel.
- Delete GroupDeletes a custom group.
- Delete Incoming WebhookDeletes an incoming webhook.
- Delete PostDeletes a post from its channel.
- Delete RecapDeletes a recap.
- Delete Scheduled PostCancels a scheduled post.
- Delete TeamArchives a team.
- Delete User PreferencesDeletes a user's preferences.
- Disable BotDisables a bot account.
- Enable BotEnables a bot account.
- Execute CommandRuns a slash command in a channel.
- Get All ChannelsRetrieves every channel on the server.
- Get All RolesRetrieves every role on the server.
- Get BotReturns a single bot account.
- Get BotsRetrieves bot accounts.
- Get ChannelReturns a single channel.
- Get Channel BookmarksRetrieves bookmarks pinned in a channel.
- Get Channel by NameReturns a channel by its URL name.
- Get Channel MemberReturns one channel membership.
- Get Channel MembersRetrieves members of a channel.
- Get Channel StatisticsReturns member counts for a channel.
- Get Channels for UserRetrieves a user's channels in a team.
Frequently asked questions
Common questions about connecting Aircall and Mattermost.
Connect your Aircall and Mattermost accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Acknowledge Post" in Mattermost. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Mattermost has 146 actions (including Acknowledge Post, Add User to Channel, and Add User to Team). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Mattermost automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Mattermost) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Mattermost automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Mattermost integration.
- Aircall and Mattermost integration source code, module specs and credentials implementation.
- Our Aircall and Mattermost integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Mattermost — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Mattermost integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library