STEP 1
Connect Autopilot and Customer.io
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Autopilot and Customer.io Integration
Build marketing workflows between Autopilot and Customer.io on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Autopilot and Customer.io
Detailed info you need to know about Autopilot and Customer.io integrations in WEXTL. Explore which modules apps support and how you connect them.
Customer.io
Messaging automation — profiles, segments, campaigns, sends, and reporting webhooks. [6]
How to connect Autopilot to Customer.io
Set up your Autopilot and Customer.io integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Autopilot and Customer.io nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Autopilot and Customer.io. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Autopilot and Customer.io work in WEXTL?
WEXTL exposes actions and triggers for Autopilot and Customer.io that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Autopilot triggersCustomer.io actions
Autopilot modules
- Archive ContactArchives one or more contacts.
- Create Custom FieldCreates a person custom field.
- Create or Update AccountCreates or updates an account.
- Create or Update ContactCreates or updates a contact by email.
- Delete ContactPermanently deletes archived contacts.
- Get Campaign ReportReturns analytics for a campaign.
- Get ContactReturns a single contact by email or ID.
- List AudiencesRetrieves marketing audiences.
- List CampaignsRetrieves campaigns and journeys in a date range.
- List ContactsRetrieves a list of contacts.
- List TagsRetrieves contact tags.
- Log Activity EventLogs custom activity events that can trigger journeys.
- Make an API CallPerforms an arbitrary authorized API call.
- Modify Activity DefinitionModifies an activity definition.
- Subscribe or Unsubscribe Contact to AudienceSubscribes or unsubscribes contacts from an audience.
- Update Custom FieldUpdates a person custom field.
- Watch Contact AddedWatch Contact Added — Ortto has no API to subscribe a webhook, so this connects manually. In Ortto, go to Data sources → New data source → Webhook (advanced), paste the URL shown above, then attach this webhook as a data destination on the built-in Person created CDP activity.
- Watch Contact UpdatedWatch Contact Updated — Ortto has no API to subscribe a webhook, so this connects manually. In Ortto, go to Data sources → New data source → Webhook (advanced), paste the URL shown above, then attach this webhook to a tracked field-change activity.
- Watch Journey EnteredWatch Journey Entered — Ortto has no API to subscribe a webhook, so this connects manually. In Ortto, go to Data sources → New data source → Webhook (advanced), paste the URL shown above, then add a Send to Webhook action at the start of your journey and select this webhook.
- Watch Journey ExitedWatch Journey Exited — Ortto has no API to subscribe a webhook, so this connects manually. In Ortto, go to Data sources → New data source → Webhook (advanced), paste the URL shown above, then add a Send to Webhook action at the end of your journey and select this webhook.
Customer.io modules
- Add Segment MembersAdds people to a manual segment.
- Create NewsletterCreate a newsletter and optionally schedule it or send it immediately.
- Create Newsletter Test GroupCreates a new A/B test group for a newsletter by duplicating the existing content into a new test group.
- Create Newsletter Test Group TranslationAdds a language variant to a specific A/B test group in a newsletter, copying the default template in that group.
- Create Newsletter TranslationAdds a language variant to a newsletter. Fields you omit copy over untranslated from the default template.
- Create SegmentCreates a new manual segment.
- Create SnippetCreates a new snippet.
- Delete CustomerDeletes a customer profile.
- Delete NewsletterDeletes an individual newsletter, including its content, settings, and metrics. 204 No Content.
- Delete Newsletter Test Group TranslationDeletes a specific language variant of a newsletter in an A/B test group. You cannot delete the default language variant. 204 No Content.
- Delete Newsletter TranslationDeletes a specific language variant of a newsletter. You cannot delete the default language variant. 204 No Content.
- Delete SegmentDeletes a segment.
- Delete SnippetDeletes a snippet.
- Download ExportDownloads the data from a completed export.
- Export Customer DataExports customer data based on specified filters.
- Export Deliveries DataExports delivery data for messages.
- Get a NewsletterReturns metadata for an individual newsletter.
- Get a SegmentRetrieves the information about a segment.
- Get Archived MessageRetrieves the archived message content for a specific message.
- Get BroadcastGet details of a specific broadcast.
- Get Broadcast ActionGet details of a specific broadcast action.
- Get Broadcast Action Link MetricsGet link click metrics for a broadcast action.
- Get Broadcast Action MetricsGet performance metrics for a broadcast action.
- Get Broadcast Action TranslationGet translation for a specific broadcast action in a language.
- Get Broadcast ErrorsGet errors from a broadcast trigger send.
- Get Broadcast Link MetricsGet link metrics across all messages in a broadcast.
- Get Broadcast MessagesGet all messages sent for a broadcast.
- Get Broadcast MetricsGet overall metrics for a broadcast.
- Get Broadcast StatusGet the status and details of a broadcast trigger.
- Get CampaignGet details of a specific campaign.
- Get Campaign ActionGet details of a specific campaign action.
- Get Campaign Action Link MetricsGet link click metrics for a campaign action.
- Get Campaign Action MetricsGet performance metrics for a campaign action.
- Get Campaign Action TranslationGet translation for a specific campaign action in a language.
- Get Campaign Journey MetricsGet journey-level metrics for a campaign.
- Get Campaign Link MetricsGet link metrics across all messages in a campaign.
- Get Campaign MessagesGet all messages sent for a campaign.
- Get Campaign MetricsGet overall metrics for a campaign.
- Get CollectionRetrieves a specific collection by ID.
- Get Collection ContentsRetrieves the data within a collection.
- Get Customer ActivitiesLooks up a customer's activities.
- Get Customer AttributesLooks up a customer's attributes.
- Get Customer MessagesLooks up messages sent to a customer.
- Get Customer Opt-OutsLooks up a customer's opt-outs across channels.
- Get Customer RelationshipsLooks up the objects a customer is related to.
- Get Customer SegmentsLooks up the segments a customer belongs to.
- Get Customer Subscription PreferencesLooks up a customer's subscription preferences.
- Get Customers by EmailRetrieves customers matching an email address.
- Get ExportRetrieves details about a specific export.
- Get MessageRetrieves a specific message.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Autopilot and Customer.io integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Autopilot and Customer.io.
Connect your Autopilot and Customer.io accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Autopilot's "Watch Contact Added" fires, WEXTL can "Add Segment Members" in Customer.io. Autopilot has 4 triggers (including Watch Contact Added, Watch Contact Updated, and Watch Journey Entered); Customer.io has 112 actions (including Add Segment Members, Create Newsletter, and Create Newsletter Test Group). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Autopilot-to-Customer.io automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Autopilot (or Customer.io) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Autopilot + Customer.io automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Autopilot and Customer.io integration.
- Autopilot and Customer.io integration source code, module specs and credentials implementation.
- Our Autopilot and Customer.io integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Autopilot and Customer.io — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Autopilot integration information
- Customer.io integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library