STEP 1
Connect AWS Comprehend and Capacity
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
AWS Comprehend and Capacity Integration
Connect AWS Comprehend to Capacity on visual integration builder following simple steps below. When ai event fired from AWS Comprehend, it will run actions inside Capacity app - exactly how you set them in your support automation. No coding skills required.
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Learn about AWS Comprehend and Capacity
Detailed info you need to know about AWS Comprehend and Capacity integrations in WEXTL. Explore which modules apps support and how you connect them.
AWS Comprehend
Amazon's natural language processing service for finding insights in text. [5]
How to connect AWS Comprehend to Capacity
Set up your AWS Comprehend and Capacity integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected AWS Comprehend and Capacity nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between AWS Comprehend and Capacity. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between AWS Comprehend and Capacity work in WEXTL?
WEXTL exposes actions and triggers for AWS Comprehend and Capacity that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Capacity triggersAWS Comprehend actions
Capacity modules
- Activate a UserReactivates a previously deactivated user account, restoring their access to the platform.
- Add an Exchange to InputAdds a new input variant to an existing exchange.
- Add an Exchange to OutputAdds a new output variant to an existing exchange.
- Create a ContactCreates a new contact record in Capacity.
- Create a Custom FieldCreates a new custom field definition for extending entity data models.
- Create a DirectoryCreates a new directory for organizing files and folders.
- Create a FolderCreates a new folder within a directory to organize content.
- Create a GroupCreates a new user group for organizing team members and managing permissions.
- Create a UserCreates a new user account and assigns them to the specified groups.
- Create an AccountCreates a new account record in Capacity.
- Create an ArticleCreates a new knowledge base article in Capacity.
- Create an ExchangeCreates a new exchange with at least one input and one output for automated Q&A responses.
- Create or Update User AttributesInserts or updates custom attribute values for an existing user.
- Deactivate a UserDeactivates a user account, suspending their access without deleting their data.
- Delete a ContactPermanently deletes a contact record and all associated data.
- Delete a Custom FieldPermanently deletes a custom field definition and removes it from all entities.
- Delete a DirectoryPermanently deletes a directory and all its contained files and folders.
- Delete a FilePermanently deletes a single uploaded file by its ID.
- Delete a FolderPermanently deletes a folder, all its subfolders, and their contents.
- Delete a GroupPermanently deletes a user group from Capacity.
- Delete a UserPermanently deletes a user account and all their associated data.
- Delete an AccountPermanently deletes an account record from Capacity.
- Delete an ExchangePermanently deletes an exchange and all its associated inputs and outputs.
- Delete an Exchange InputDeletes a specific input variant belonging to an exchange.
- Delete an Exchange to OutputDeletes a specific output variant belonging to an exchange.
- Delete Multiple FilesPermanently deletes a list of uploaded files in a single request.
- Delete User AttributesDeletes a specific custom attribute from a user by its key.
- Disable a DirectoryDisables access to a directory for a specific user group.
- Enable a DirectoryEnables access to a directory for a specific user group.
- Get a ContactRetrieves a single contact record by its ID.
- Get a Custom FieldRetrieves detailed information about a specific custom field definition by its ID.
- Get a DirectoryRetrieves a single directory record by its ID.
- Get a FolderRetrieves a single folder record by its ID.
- Get a GroupRetrieves a single user group record by its ID.
- Get a UserRetrieves a single user record by their ID.
- Get an AccountRetrieves a single account record by its ID.
- Get an ExchangeRetrieves a single exchange record by its ID.
- Get an Exchange InputRetrieves a specific input variant belonging to an exchange.
- Get an Exchange to OutputRetrieves a specific output variant belonging to an exchange.
- Get an Uploaded FileRetrieves metadata and download details for a single uploaded file by its ID.
- List AccountsReturns a paginated list of account records.
- List ArticlesReturns a paginated list of knowledge base articles.
- List ContactsReturns a paginated list of contact records.
- List Custom FieldsReturns a paginated list of custom field definitions, with optional filtering by name.
- List DirectoriesReturns a paginated list of directory records.
- List ExchangesReturns a paginated list of exchange records.
- List FilesReturns a paginated list of uploaded files.
- List FoldersReturns a paginated list of folders within a directory.
- List Group DirectoriesReturns a paginated list of directories accessible to a specific group.
- List GroupsReturns a paginated list of user groups.
AWS Comprehend modules
- Batch Detect Dominant LanguageDetects the dominant language of up to 25 texts in one request.
- Batch Detect EntitiesFinds named entities in up to 25 texts in one request.
- Batch Detect Key PhrasesExtracts key noun phrases from up to 25 texts in one request.
- Batch Detect SentimentDetects the overall sentiment of up to 25 texts in one request.
- Batch Detect SyntaxTags the part of speech of every word in up to 25 texts in one request.
- Batch Detect Targeted SentimentDetects the sentiment about each entity mentioned in up to 25 texts in one request.
- Classify DocumentClassifies a text or document in real time with a custom classifier endpoint.
- Contains PII EntitiesChecks whether a text contains personal information and lists the kinds found.
- Create DatasetAdds a training or test dataset from Amazon S3 to a flywheel.
- Create Document ClassifierCreates and starts training a custom document classifier from labeled data in Amazon S3.
- Create EndpointCreates a real-time endpoint for a trained custom classifier or entity recognizer.
- Create Entity RecognizerCreates and starts training a custom entity recognizer from annotated data in Amazon S3.
- Create FlywheelCreates a flywheel that manages training and versions of a custom model.
- Delete Document ClassifierDeletes a trained or failed document classifier.
- Delete EndpointDeletes a custom model endpoint and stops its billing.
- Delete Entity RecognizerDeletes a trained or failed entity recognizer.
- Delete FlywheelDeletes a flywheel without deleting its data lake or trained models.
- Delete Resource PolicyRemoves the resource-based policy from a custom model.
- Describe DatasetReturns the status and details of a flywheel dataset.
- Describe Document Classification JobReturns the status and settings of a document classification job.
- Describe Document ClassifierReturns the training status, settings, and accuracy metrics of a document classifier.
- Describe Dominant Language Detection JobReturns the status and settings of a dominant language detection job.
- Describe EndpointReturns the status, model, and capacity of a custom model endpoint.
- Describe Entities Detection JobReturns the status and settings of an entities detection job.
- Describe Entity RecognizerReturns the training status, settings, and accuracy metrics of an entity recognizer.
- Describe Events Detection JobReturns the status and settings of an events detection job.
- Describe FlywheelReturns the status, active model, and settings of a flywheel.
- Describe Flywheel IterationReturns the status and model metrics of one flywheel iteration.
- Describe Key Phrases Detection JobReturns the status and settings of a key phrases detection job.
- Describe PII Entities Detection JobReturns the status and settings of a PII entities detection job.
- Describe Resource PolicyReturns the resource-based policy attached to a custom model.
- Describe Sentiment Detection JobReturns the status and settings of a sentiment detection job.
- Describe Targeted Sentiment Detection JobReturns the status and settings of a targeted sentiment detection job.
- Describe Topics Detection JobReturns the status and settings of a topics detection job.
- Detect Dominant LanguageDetects the languages a text is written in, with a confidence score for each.
- Detect EntitiesFinds named entities such as people, places, and organizations in a text or document.
- Detect Key PhrasesExtracts the key noun phrases from a text.
- Detect PII EntitiesFinds personal information in a text and returns its type and position.
- Detect SentimentDetects whether a text is positive, negative, neutral, or mixed.
- Detect SyntaxSplits a text into words and tags each word with its part of speech.
- Detect Targeted SentimentDetects the sentiment expressed about each entity mentioned in a text.
- Detect Toxic ContentScores short text segments for toxic content such as insults, profanity, and hate speech.
- Import ModelCreates a copy of a custom model shared from another AWS account.
- List DatasetsRetrieves a list of flywheel datasets.
- List Document Classification JobsRetrieves a list of document classification jobs.
- List Document Classifier SummariesRetrieves a summary of each document classifier name with its version count and latest version.
- List Document ClassifiersRetrieves a list of custom document classifiers.
- List Dominant Language Detection JobsRetrieves a list of dominant language detection jobs.
- List EndpointsRetrieves a list of custom model endpoints.
- List Entities Detection JobsRetrieves a list of entities detection jobs.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with AWS Comprehend and Capacity integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting AWS Comprehend and Capacity.
Connect your AWS Comprehend and Capacity accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Capacity's "Watch Articles" fires, WEXTL can "Batch Detect Dominant Language" in AWS Comprehend. AWS Comprehend has 86 actions (including Batch Detect Dominant Language, Batch Detect Entities, and Batch Detect Key Phrases); Capacity has 65 actions (including Activate a User, Add an Exchange to Input, and Add an Exchange to Output). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. AWS Comprehend-to-Capacity automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment AWS Comprehend (or Capacity) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your AWS Comprehend + Capacity automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the AWS Comprehend and Capacity integration.
- AWS Comprehend and Capacity integration source code, module specs and credentials implementation.
- Our AWS Comprehend and Capacity integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for AWS Comprehend and Capacity — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- AWS Comprehend integration information
- Capacity integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library