Can AWS Rekognition trigger actions in Kustomer, and Kustomer in AWS Rekognition?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate AWS Rekognition and Kustomer?

No. AWS Rekognition-to-Kustomer automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

AWS Rekognition + Kustomer Integration

Connect AWS Rekognition (ai) and Kustomer (support) — trigger events in one app, run actions in the other.

Example: when Kustomer's "Watch Conversations" fires, WEXTL can "Compare Faces" in AWS Rekognition. AWS Rekognition has 11 actions (including Compare Faces, Create Collection, and Detect Faces); Kustomer has 89 actions (including Create a Conversation, Create a Conversation, and Create a Conversation Forward).

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Data Encryption
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Local Data Region

Kustomer triggersAWS Rekognition actions

Kustomer workflow triggers

AWS Rekognition workflow actions

Frequently asked questions

Common questions about connecting AWS Rekognition and Kustomer.

Connect your AWS Rekognition and Kustomer accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

AWS RekognitionBrowse all AWS Rekognition triggers, actions, and integrations.

KustomerBrowse all Kustomer triggers, actions, and integrations.

AWS Rekognition + Kustomer Integration

Frequently asked questions

How do I connect AWS Rekognition and Kustomer?

What can I automate between AWS Rekognition and Kustomer?

Can AWS Rekognition trigger actions in Kustomer, and Kustomer in AWS Rekognition?

Do I need to write code to integrate AWS Rekognition and Kustomer?

Explore AWS Rekognition and Kustomer, or get started

AWS Rekognition + Kustomer Integration

Frequently asked questions

How do I connect AWS Rekognition and Kustomer?

What can I automate between AWS Rekognition and Kustomer?

Can AWS Rekognition trigger actions in Kustomer, and Kustomer in AWS Rekognition?

Do I need to write code to integrate AWS Rekognition and Kustomer?

Explore AWS Rekognition and Kustomer, or get started