STEP 1
Connect AWS SES and CXOne Mpower
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
AWS SES and CXOne Mpower Integration
Keep AWS SES and CXOne Mpower in sync by integrating their events and actions. When communication events happen in AWS SES, update the CXOne Mpower automatically - without any line of code in visual workflow builder.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Learn about AWS SES and CXOne Mpower
Detailed info you need to know about AWS SES and CXOne Mpower integrations in WEXTL. Explore which modules apps support and how you connect them.
AWS SES
Send transactional email and manage Amazon SES identities, templates, contacts, suppressions, and configuration sets. [5]
CXOne Mpower
Contact-center platform for voice, chat, and agent workforce engagement. [6]
How to connect AWS SES to CXOne Mpower
Set up your AWS SES and CXOne Mpower integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected AWS SES and CXOne Mpower nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between AWS SES and CXOne Mpower. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between AWS SES and CXOne Mpower work in WEXTL?
WEXTL exposes actions and triggers for AWS SES and CXOne Mpower that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
AWS SES triggersCXOne Mpower actions
AWS SES modules
- Add Tags To ResourceAdds tags to an SES resource.
- Cancel Export JobCancels an export job.
- Create Configuration SetCreates a configuration set.
- Create Configuration Set Event DestinationCreates an event destination on a configuration set.
- Create ContactCreates a contact on a list.
- Create Contact ListCreates a contact list.
- Create Custom Verification Email TemplateCreates a custom verification email template.
- Create Dedicated IP PoolCreates a dedicated IP pool.
- Create Deliverability Test ReportCreates a deliverability test report.
- Create Email IdentityCreates an email identity.
- Create Email Identity PolicyCreates a sending-authorization policy.
- Create Email TemplateCreates an email template.
- Create Export JobCreates an export job.
- Create Import JobCreates an import job.
- Create Multi-Region EndpointCreates a multi-region endpoint.
- Create TenantCreates a tenant.
- Create Tenant Resource AssociationAssociates a resource with a tenant.
- Delete Configuration SetDeletes a configuration set.
- Delete Configuration Set Event DestinationDeletes an event destination.
- Delete ContactDeletes a contact.
- Delete Contact ListDeletes a contact list.
- Delete Custom Verification Email TemplateDeletes a custom verification email template.
- Delete Dedicated IP PoolDeletes a dedicated IP pool.
- Delete Email IdentityDeletes an email identity.
- Delete Email Identity PolicyDeletes a sending-authorization policy.
- Delete Email TemplateDeletes an email template.
- Delete Multi-Region EndpointDeletes a multi-region endpoint.
- Delete Suppressed DestinationRemoves an address from the suppression list.
- Delete TenantDeletes a tenant.
- Delete Tenant Resource AssociationRemoves a resource from a tenant.
- Get AccountReturns Amazon SES account settings.
- Get Blacklist ReportsReturns blacklist reports.
- Get Configuration SetReturns a configuration set.
- Get Configuration Set Event DestinationsRetrieves event destinations for a configuration set.
- Get ContactReturns a contact.
- Get Contact ListReturns a contact list.
- Get Custom Verification Email TemplateReturns a custom verification email template.
- Get Dedicated IPReturns a dedicated IP address.
- Get Dedicated IP PoolReturns a dedicated IP pool.
- Get Deliverability Dashboard OptionsReturns deliverability dashboard options.
- Get Deliverability Test ReportReturns a deliverability test report.
- Get Domain Deliverability CampaignReturns a domain deliverability campaign.
- Get Domain Statistics ReportReturns a domain statistics report.
- Get Email Address InsightsReturns insights for an email address.
- Get Email IdentityReturns an email identity.
- Get Email Identity PoliciesReturns sending-authorization policies for an identity.
- Get Email TemplateReturns an email template.
- Get Export JobReturns an export job.
- Get Import JobReturns an import job.
- Get Message InsightsReturns insights for a sent message.
CXOne Mpower modules
- Accept a Chat ContactAccepts an incoming chat contact.
- Accept a Consult RequestAccepts a consult request from a user.
- Accept a ContactAccepts a contact request or invitation.
- Accept a Work ItemAccepts a work item for processing or review.
- Activate a ChatRestores a chat to an active state.
- Activate a ContactMoves a contact into focus for further actions.
- Add a Chat ContactAdds a new chat contact to the list.
- Add a ContactAdds a chat or SMS contact to the service.
- Add a Reaction to a MessageAdds a reaction to a specified message.
- Add a Tag to a MessageAdds a tag to a specified message.
- Add an Email ContactAdds an incoming email contact to the service.
- Add Custom Data to a ContactAdds custom data to a contact.
- Barge Into a CallBarges into a live call.
- Cancel a Scheduled CallbackCancels a scheduled callback.
- Change Inbox Assignee for a ContactChanges the inbox assignee for a specific contact.
- Change Routing Queue for a ContactChanges the routing queue for a specific contact.
- Close an Agent ContactCloses an existing agent contact in the contact management system.
- Coach an AgentCoaches an agent on a live call.
- Consult an AgentDials an agent to consult on a matter.
- Continue a Reskill CallContinues or cancels a reskill call.
- Create a MessageCreates a new message in DFO.
- Create a Note from a MessageCreates a new note from a message.
- Create an Independent CallDials an independent call through the service.
- Create an Outbound EmailCreates an outbound email contact.
- Create an Outbound SMSCreates an outbound SMS contact in the system.
- Delete a MessageDeletes a message by its ID.
- Delete a NoteDeletes a note from a message.
- Delete a ReactionDeletes a reaction from a message in a communication platform.
- Dial a Phone NumberDials an outbound phone call.
- Dial a Scheduled CallbackDials a scheduled callback for the specified service or entity.
- Dial a SkillDials a skill to initiate a call or interaction with the specified skill.
- Dial an Agent PhoneDials an agent's phone within the system.
- Dial an Agent QueueDials an agent’s personal queue.
- End a CallEnds a call in the specified service.
- End a Chat ContactEnds a chat contact interaction in the service.
- End a ContactEnds a contact.
- End a Voicemail ContactEnds a voicemail contact.
- End a Work ItemEnds a work item.
- End an Agent Phone CallEnds the agent's phone call.
- End an Agent SessionEnds an agent session in the system.
- End an Email ContactEnds an email contact for a specific user or account.
- Forward an EmailForwards an email.
- Get a MessageRetrieves a message by its ID.
- Get Contact DetailsRetrieves contact details from the service.
- Get Contact PaginationRetrieves paginated contact details.
- Get MessagesRetrieves a list of messages based on specified filters.
- Get the Next Agent EventRetrieves the next agent event from the service.
- Hold a CallPlaces a call on hold.
- Hold a ContactPuts a contact on hold for processing or verification.
- Hold a Work ItemPlaces a hold on a work item, preventing further processing until the hold is released.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with AWS SES and CXOne Mpower integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting AWS SES and CXOne Mpower.
Connect your AWS SES and CXOne Mpower accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when AWS SES's "Watch Domain Deliverability Campaigns" fires, WEXTL can "Accept a Chat Contact" in CXOne Mpower. AWS SES has 2 triggers (including Watch Domain Deliverability Campaigns and Watch Suppressed Destinations); CXOne Mpower has 118 actions (including Accept a Chat Contact, Accept a Consult Request, and Accept a Contact). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. AWS SES-to-CXOne Mpower automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment AWS SES (or CXOne Mpower) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your AWS SES + CXOne Mpower automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the AWS SES and CXOne Mpower integration.
- AWS SES and CXOne Mpower integration source code, module specs and credentials implementation.
- Our AWS SES and CXOne Mpower integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for AWS SES and CXOne Mpower — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- AWS SES integration information
- CXOne Mpower integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library