STEP 1
Connect Birdeye and Docebo
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Birdeye and Docebo Integration
Keep Birdeye and Docebo in sync by integrating their events and actions. When marketing events happen in Birdeye, update the Docebo automatically - without any line of code in visual workflow builder.
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Learn about Birdeye and Docebo
Detailed info you need to know about Birdeye and Docebo integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Birdeye to Docebo
Set up your Birdeye and Docebo integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Birdeye and Docebo nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Birdeye and Docebo. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Birdeye and Docebo work in WEXTL?
WEXTL exposes actions and triggers for Birdeye and Docebo that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Birdeye triggersDocebo actions
Birdeye modules
- Add Aggregation SourceAdds a review-aggregation URL (e.g. a Citysearch or Yelp profile link) to a location.
- Add Business Integration MappingAdds a location to an integration and sets it active.
- Add Business MediaAdds media (publicly accessible URLs — no file upload) to a business profile.
- Add Competitor Aggregation SourceAdds a review-aggregation source URL for a competitor location.
- Add Products To LocationsAdds already-created products (by ID) to the Google profile of the business set in headers.
- Add Ticket CommentAdds a comment activity to a ticket.
- Assign Tags To ReviewsAssigns a tag to every review matching the given filter.
- Associate Custom FieldSets the value of a custom field for one business/location.
- Create BusinessCreates a new sub-account business under a reseller.
- Create Competitor Child BusinessCreates a new child business under a competitor enterprise. Documents no request body.
- Create Competitor EnterpriseCreates a new competitor enterprise for an account, optionally linked to a known competitor.
- Create Contact Check-inRecords a customer check-in for a location, used to trigger review-request campaigns.
- Create Contact Check-in (V2)Records a customer check-in for a location, including communication preferences.
- Create Contact Us RequestSubmits a Contact Us form entry into the Birdeye Inbox.
- Create Conversation Webhook SubscriptionSubscribes a URL to receive conversation-messenger webhook events (conversation created/updated/closed, message added).
- Create Custom CardCreates a custom card on a business's public profile.
- Create Custom FieldCreates a custom field definition for a business's contacts/customers.
- Create Event SubscriptionCreates a webhook subscription that listens for a Birdeye event and delivers it to a URL you provide.
- Create Google AnswerAdds an answer to an existing Google Q&A question. Only one answer per question is allowed for the account owner.
- Create Google QuestionPosts a new question and its answer to a business's Google Q&A profile.
- Create Google ServiceCreates a new Google Business service for the account.
- Create ListingCreates a full business listing (profile, hours, media, per-directory overrides) for syndication to 50+ directories.
- Create Product ListingCreates a product listing on the Google Merchant account linked to the Birdeye account.
- Create Review TagsCreates one or more new tags in the account.
- Create Scheduled Social PostSchedules or immediately posts content to a supported social site (Google Business Profile, Facebook, Instagram, LinkedIn, Twitter).
- Create SurveyCreates a new survey from a page/question structure and lists it on the survey list page.
- Create Survey ResponseSubmits a survey response using the survey's own JSON structure (as returned by Get Survey).
- Create TicketCreates a review, untagged, or survey-response ticket.
- Create UserInvites/creates a Birdeye dashboard user for a business.
- Deactivate ListingDeactivates listing syndication for a business across the directories Birdeye publishes to.
- Delete Aggregation SourceRemoves an aggregation source from a location.
- Delete All Google Questions And AnswersDeletes all Google Q&A on the given business.
- Delete a UserRevokes a user's access from a business.
- Delete BusinessDeletes a business.
- Delete Business MediaDeletes one or more media items from a business profile.
- Delete ContactDeletes a contact, optionally scoped to specific locations.
- Delete Contact By IdDeletes a contact by its enterprise customer id.
- Delete Custom CardDeletes a custom card from a business's public profile.
- Delete Custom FieldDeletes a custom field definition.
- Delete Event SubscriptionCancels an event webhook subscription so Birdeye stops calling its URL.
- Delete Google AnswerDeletes a Google Q&A answer you posted.
- Delete Google QuestionDeletes a Google Q&A question you created. Deleting a question also deletes its associated answers.
- Delete Google ServicesDeletes existing Google Business services from an account. Changes apply across every location mapped to the services.
- Delete Product ListingsDeletes products from Google Merchant Center and Birdeye for the given product IDs.
- Delete Review TagDeletes a tag from the account.
- Delete Social PostDeletes a scheduled or published post created through the public API. Deleting a published post is supported for Facebook, Google and LinkedIn.
- Fix ListingPublishes the business's presence information to 50+ online listing directories.
- Get Average Response Time By LocationReturns location-wise average review response-time metrics.
- Get Average Response Time Over TimeReturns average review response-time trends over time, with an optional previous-period comparison.
- Get Birdeye ImpressionsReads Birdeye-profile impression counts, optionally broken out by location.
Docebo modules
- Add a New Message to a Forum ThreadAdds a new message to a specified forum thread.
- Add CLOR LO to a CourseAdds a CLOR LO to a course.
- Batch Add CLOR LO to a CourseAdds CLOR LO to a course in batches.
- Batch Import CoursesImports multiple courses at once, streamlining the course creation process.
- Batch Import ILT Sessions and DatesAllows batch importing of ILT sessions and corresponding dates.
- Check Course VisibilityRetrieves the current visibility status of a course.
- Create a ClassroomCreates a new classroom in the system.
- Create a Classroom SessionCreates a new classroom session.
- Create a CourseCreates a new course with specified details.
- Create a Course Additional FieldAdds a new additional field to a course for customization.
- Create a Webinar AccountCreates a webinar account for a new or existing user.
- Create a Webinar Account PairingPairs a webinar account with a webinar provider using Zoom.us.
- Delete a ClassroomDeletes a classroom from the service.
- Delete a Course FieldDeletes a specific course field from a course.
- Delete a Learning CourseDeletes a specific learning course by the given ID.
- Delete a SessionDeletes a session in the learning management system (LMS).
- Delete a Webinar AccountDeletes a webinar account using Zoom.us.
- Delete CLOR LOs from a CourseDeletes CLOR LOs from a specified course.
- Dismiss a CourseDismisses a course for the logged-in user.
- Download a Session EvaluationDownloads a session evaluation for the currently logged user.
- Download Course Enrollment Statistics PDF FileDownloads a course enrollment statistics PDF file.
- Enable Deeplinking in Course SettingsEnables deeplinking in the advanced settings of a course, allowing it to be shared with anybody using a signed link.
- Enroll in a SessionEnrolls in a session via its deeplink if enabled.
- Flag a Forum MessageFlags a forum message with a LIKE or DISLIKE.
- Get AccountsRetrieves a list of accounts.
- Get a CourseRetrieves details of a specific course.
- Get Additional Course Field InformationRetrieves information about an additional field of a course.
- Get a Downloadable Link for Course MaterialsRetrieves a downloadable link for course materials.
- Get All SessionsGets all sessions that the user is enrolled in or all available sessions if not enrolled, based on the ID of the course.
- Get an AssignmentChecks if a specific screen-recording video uploaded as an assignment learning object exists.
- Get an Enrollment ReportRetrieves the enrollment report for a specific course or for all courses, or obtains a CSV file containing the report.
- Get Course Enrollment StatisticRetrieves course enrollment statistics to be used in charts.
- Get Course RatingRetrieves the rating of a specific course.
- Get Course SessionsRetrieves course sessions.
- Get Course WidgetsRetrieves all the widgets that have been set for a specific course.
- Get Discussions/Posts of a CourseRetrieves discussions or posts associated with a specific course.
- Get Information About the ILT Course SessionRetrieves the entire information for the ILT course session.
- Get Learning ObjectsRetrieves completed or not completed "test" learning objects.
- Get Learning Objects by Course IDRetrieves all learning objects for a specific course by its ID.
- Get Survey Data by UserRetrieves survey data, including questions and answers, grouped by user.
- Insert a Course RatingInserts a course rating into the system for a specified course.
- List ClassroomsRetrieves a list of classrooms from the specified service.
- List Course Additional FieldsRetrieves course additional fields, optionally filtered by the input parameters.
- List CoursesRetrieves all courses in the LMS.
- List Mappable FieldsReturns a list of mappable fields for the data importer.
- List Scheduled ILT SessionsRetrieves the list of scheduled ILT sessions.
- Make an API CallMakes an arbitrary API call to a specified service.
- Move a User to Another SessionMoves a user from one session to another.
- Reset Course Tracking DataResets course tracking data to initial state or starting point.
- Synchronize Training Material TrackingsSynchronizes training material trackings for a specified course.
Frequently asked questions
Common questions about connecting Birdeye and Docebo.
Connect your Birdeye and Docebo accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Birdeye's "Watch Conversation Events" fires, WEXTL can "Add a New Message to a Forum Thread" in Docebo. Birdeye has 2 triggers (including Watch Conversation Events and Watch Events); Docebo has 57 actions (including Add a New Message to a Forum Thread, Add CLOR LO to a Course, and Batch Add CLOR LO to a Course). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Birdeye-to-Docebo automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Birdeye (or Docebo) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Birdeye + Docebo automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Birdeye and Docebo integration.
- Birdeye and Docebo integration source code, module specs and credentials implementation.
- Our Birdeye and Docebo integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Birdeye and Docebo — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Birdeye integration information
- Docebo integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library