Birdeye and Orderspace Integration

Birdeye icon
Orderspace icon
Birdeye
Orderspace

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep Birdeye and Orderspace in sync by integrating their events and actions. When marketing events happen in Birdeye, update the Orderspace automatically - without any line of code in visual workflow builder.

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Learn about Birdeye and Orderspace

Detailed info you need to know about Birdeye and Orderspace integrations in WEXTL. Explore which modules apps support and how you connect them.

Birdeye

Birdeye icon

Marketing2 triggers89 searches78 actionsReputation and local marketing for multi-location businesses — collect and reply to reviews, sync listings across 50+ directories, manage contacts and campaigns, run surveys and tickets, publish social posts, and pull reputation, listings and competitor reports. [5]

Orderspace

Orderspace icon

Marketing6 triggers19 searches19 actionsB2B wholesale ordering platform for customers, products, inventory, and dispatches. [6]

How to connect Birdeye to Orderspace

Set up your Birdeye and Orderspace integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Birdeye and Orderspace work in WEXTL?

WEXTL exposes actions and triggers for Birdeye and Orderspace that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Birdeye triggersOrderspace actions

Birdeye modules
  • Birdeye icon
    Add Aggregation SourceAdds a review-aggregation URL (e.g. a Citysearch or Yelp profile link) to a location.
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    Add Business Integration MappingAdds a location to an integration and sets it active.
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    Add Business MediaAdds media (publicly accessible URLs — no file upload) to a business profile.
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    Add Competitor Aggregation SourceAdds a review-aggregation source URL for a competitor location.
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    Add Products To LocationsAdds already-created products (by ID) to the Google profile of the business set in headers.
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    Add Ticket CommentAdds a comment activity to a ticket.
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    Assign Tags To ReviewsAssigns a tag to every review matching the given filter.
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    Associate Custom FieldSets the value of a custom field for one business/location.
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    Create BusinessCreates a new sub-account business under a reseller.
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    Create Competitor Child BusinessCreates a new child business under a competitor enterprise. Documents no request body.
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    Create Competitor EnterpriseCreates a new competitor enterprise for an account, optionally linked to a known competitor.
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    Create Contact Check-inRecords a customer check-in for a location, used to trigger review-request campaigns.
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    Create Contact Check-in (V2)Records a customer check-in for a location, including communication preferences.
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    Create Contact Us RequestSubmits a Contact Us form entry into the Birdeye Inbox.
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    Create Conversation Webhook SubscriptionSubscribes a URL to receive conversation-messenger webhook events (conversation created/updated/closed, message added).
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    Create Custom CardCreates a custom card on a business's public profile.
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    Create Custom FieldCreates a custom field definition for a business's contacts/customers.
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    Create Event SubscriptionCreates a webhook subscription that listens for a Birdeye event and delivers it to a URL you provide.
  • Birdeye icon
    Create Google AnswerAdds an answer to an existing Google Q&A question. Only one answer per question is allowed for the account owner.
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    Create Google QuestionPosts a new question and its answer to a business's Google Q&A profile.
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    Create Google ServiceCreates a new Google Business service for the account.
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    Create ListingCreates a full business listing (profile, hours, media, per-directory overrides) for syndication to 50+ directories.
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    Create Product ListingCreates a product listing on the Google Merchant account linked to the Birdeye account.
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    Create Review TagsCreates one or more new tags in the account.
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    Create Scheduled Social PostSchedules or immediately posts content to a supported social site (Google Business Profile, Facebook, Instagram, LinkedIn, Twitter).
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    Create SurveyCreates a new survey from a page/question structure and lists it on the survey list page.
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    Create Survey ResponseSubmits a survey response using the survey's own JSON structure (as returned by Get Survey).
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    Create TicketCreates a review, untagged, or survey-response ticket.
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    Create UserInvites/creates a Birdeye dashboard user for a business.
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    Deactivate ListingDeactivates listing syndication for a business across the directories Birdeye publishes to.
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    Delete a UserRevokes a user's access from a business.
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    Delete Aggregation SourceRemoves an aggregation source from a location.
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    Delete All Google Questions And AnswersDeletes all Google Q&A on the given business.
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    Delete BusinessDeletes a business.
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    Delete Business MediaDeletes one or more media items from a business profile.
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    Delete ContactDeletes a contact, optionally scoped to specific locations.
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    Delete Contact By IdDeletes a contact by its enterprise customer id.
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    Delete Custom CardDeletes a custom card from a business's public profile.
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    Delete Custom FieldDeletes a custom field definition.
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    Delete Event SubscriptionCancels an event webhook subscription so Birdeye stops calling its URL.
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    Delete Google AnswerDeletes a Google Q&A answer you posted.
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    Delete Google QuestionDeletes a Google Q&A question you created. Deleting a question also deletes its associated answers.
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    Delete Google ServicesDeletes existing Google Business services from an account. Changes apply across every location mapped to the services.
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    Delete Product ListingsDeletes products from Google Merchant Center and Birdeye for the given product IDs.
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    Delete Review TagDeletes a tag from the account.
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    Delete Social PostDeletes a scheduled or published post created through the public API. Deleting a published post is supported for Facebook, Google and LinkedIn.
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    Fix ListingPublishes the business's presence information to 50+ online listing directories.
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    Get Average Response Time By LocationReturns location-wise average review response-time metrics.
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    Get Average Response Time Over TimeReturns average review response-time trends over time, with an optional previous-period comparison.
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    Get Birdeye ImpressionsReads Birdeye-profile impression counts, optionally broken out by location.
Orderspace modules
  • Orderspace icon
    Create a CategoryCreates a new product category in Orderspace, with an optional parent category, description, active status, and associated products.
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    Create a CustomerCreates a new customer in Orderspace with company details, buyer information, contact emails, addresses, and optional settings.
  • Orderspace icon
    Create a DispatchCreates a dispatch for an existing order. A dispatch represents items being fulfilled from an order, marking the items as dispatched, updating stock levels, and potentially triggering a dispatch confirmation email to the customer.
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    Create a Price ListCreates a new price list in OrderSpace with a name and currency. Price lists are used to charge different customers different pricing.
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    Create a ProductCreates a new product in Orderspace with at least one product variant. The SKU of the product variant is required to later create orders and dispatches. Supports specifying product details, variant options (like color and size), pricing, and categories.
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    Create an InvoiceCreates a new invoice for a customer in Orderspace. You can associate it with one or more orders, define payment terms or a due date, and include invoice lines, such as existing order lines, SKUs, or custom items.
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    Create an OrderCreates a new order in Orderspace, specifying the customer, delivery date, shipping and billing addresses, order lines, and optional notes. Returns the created order object for further processing or testing GET order filters.
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    Delete a CategoryDeletes a category from the system.
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    Delete a CustomerDeletes a customer from Orderspace by their unique customer ID. Use with caution, as this action is permanent. The module requires the customer ID as input and returns a confirmation of deletion or an error if the customer does not exist.
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    Delete a ProductDeletes a product.
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    Delete an InvoiceDeletes an invoice by ID.
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    Delete an OrderDeletes an order by its unique ID.
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    Delete Price ListDeletes a price list.
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    Get a Category by IDRetrieves a single category by ID.
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    Get a Customer by IDRetrieves a single customer record from Orderspace using their unique customer_id. Returns all customer details including company name, buyers, addresses, contact information, tax details, and assigned pricing or customer group. Useful for looking up a specific customer before updating, deleting, or using their data in other workflows.
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    Get a Dispatch By IDRetrieves a single dispatch using its ID.
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    Get a Price List by IDRetrieves a single price list using the specified ID.
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    Get a Product by IDRetrieves a single product by ID.
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    Get an Invoice by IDRetrieves a single invoice by ID.
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    Get an Order by IDRetrieves a single order by ID.
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    Get CategoriesRetrieves a list of categories based on their sort order on the website.
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    Get Customer GroupsRetrieves customer groups, which represent a set of customers with shared settings. Each customer can belong to a single customer group.
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    Get CustomersRetrieves a list of customers from Orderspace. This module is primarily used to test the connection and authentication setup with the Orderspace API.
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    Get DispatchesRetrieves a list of dispatches from an Orderspace account. You can optionally filter by order ID or limit the number of dispatches returned.
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    Get Inventory LevelsRetrieves a paginated list of inventory levels sorted by SKU and supports filtering by product, SKU, and date ranges.
  • Orderspace icon
    Get InvoicesRetrieves a list of invoices, ordered by the creation date with the most recently created listed first.
  • Orderspace icon
    Get OrdersRetrieves a list of orders from Orderspace, sorted by creation date with the most recent first. Supports filtering by order number, status, customer, delivery dates, and pagination using starting_after and limit. Returns an array of order objects with full details including order lines, addresses, and totals.
  • Orderspace icon
    Get Payment TermsRetrieves a list of payment terms. This endpoint does not support pagination.
  • Orderspace icon
    Get Preorder WindowsRetrieves a list of preorder windows. This endpoint does not support pagination.
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    Get Price ListsRetrieves a list of price lists. This endpoint does not support pagination.
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    Get ProductsRetrieves a list of products from Orderspace, with optional filtering and pagination.
  • Orderspace icon
    Get Tax RatesRetrieves a list of tax rates. This endpoint does not support pagination.
  • Orderspace icon
    Make an API CallPerforms an arbitrary authorized API call.
  • Orderspace icon
    Update a CategoryUpdates an existing category. Any fields not included in the update will remain the same.
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    Update a Price ListUpdates an existing price list. Any fields not included in the update will remain the same.
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    Update a ProductUpdates an existing product. It is recommended to include all fields and product variants in the update, even those that are not changing. Ensure existing product variants include their ID, which can be obtained by first retrieving the product through the API.
  • Orderspace icon
    Update Customer by IDUpdates an existing customer in Orderspace using their unique customer ID. You can modify fields like company name, buyers, addresses, phone, email addresses, tax info, minimum spend, payment terms, customer group, and price list. Any fields not included in the request will remain unchanged, allowing for partial updates. Returns the full updated customer object.
  • Orderspace icon
    Update Inventory LevelsUpdates the on-hand or available quantities for one or more product variants. Accepts up to 200 SKUs per request. Only on-hand or available can be updated for each SKU, not both.
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    Watch CategoriesTriggers when a new category is created or added in an Orderspace account.
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    Watch CustomersTriggers when new customers are added to the Customers list.
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    Watch DispatchesTriggers when new dispatch records are created, indicating orders that have been shipped or partially fulfilled.
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    Watch EventsTriggers instantly when the selected OrderSpace event occurs via webhook.
  • Orderspace icon
    Watch InvoicesTriggers when new invoices are created or added to the invoices list in your OrderSpace account.
  • Orderspace icon
    Watch OrdersTriggers when new orders are created or appear in the orders list.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Birdeye and Orderspace integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Birdeye [5]

Alternative integrations to Orderspace [6]

Try Birdeye and Orderspace on WEXTL®

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Frequently asked questions

Common questions about connecting Birdeye and Orderspace.

References

List of sources used to gather information about the Birdeye and Orderspace integration.

  1. Birdeye and Orderspace integration source code, module specs and credentials implementation.
  2. Our Birdeye and Orderspace integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Birdeye and Orderspace — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Birdeye integration information
  6. Orderspace integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

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