STEP 1
Connect Birdeye and VideoAsk
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Birdeye and VideoAsk Integration
Build marketing workflows between Birdeye and VideoAsk on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Birdeye and VideoAsk
Detailed info you need to know about Birdeye and VideoAsk integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Birdeye to VideoAsk
Set up your Birdeye and VideoAsk integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Birdeye and VideoAsk nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Birdeye and VideoAsk. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Birdeye and VideoAsk work in WEXTL?
WEXTL exposes actions and triggers for Birdeye and VideoAsk that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Birdeye triggersVideoAsk actions
Birdeye modules
- Add Aggregation SourceAdds a review-aggregation URL (e.g. a Citysearch or Yelp profile link) to a location.
- Add Business Integration MappingAdds a location to an integration and sets it active.
- Add Business MediaAdds media (publicly accessible URLs — no file upload) to a business profile.
- Add Competitor Aggregation SourceAdds a review-aggregation source URL for a competitor location.
- Add Products To LocationsAdds already-created products (by ID) to the Google profile of the business set in headers.
- Add Ticket CommentAdds a comment activity to a ticket.
- Assign Tags To ReviewsAssigns a tag to every review matching the given filter.
- Associate Custom FieldSets the value of a custom field for one business/location.
- Create BusinessCreates a new sub-account business under a reseller.
- Create Competitor Child BusinessCreates a new child business under a competitor enterprise. Documents no request body.
- Create Competitor EnterpriseCreates a new competitor enterprise for an account, optionally linked to a known competitor.
- Create Contact Check-inRecords a customer check-in for a location, used to trigger review-request campaigns.
- Create Contact Check-in (V2)Records a customer check-in for a location, including communication preferences.
- Create Contact Us RequestSubmits a Contact Us form entry into the Birdeye Inbox.
- Create Conversation Webhook SubscriptionSubscribes a URL to receive conversation-messenger webhook events (conversation created/updated/closed, message added).
- Create Custom CardCreates a custom card on a business's public profile.
- Create Custom FieldCreates a custom field definition for a business's contacts/customers.
- Create Event SubscriptionCreates a webhook subscription that listens for a Birdeye event and delivers it to a URL you provide.
- Create Google AnswerAdds an answer to an existing Google Q&A question. Only one answer per question is allowed for the account owner.
- Create Google QuestionPosts a new question and its answer to a business's Google Q&A profile.
- Create Google ServiceCreates a new Google Business service for the account.
- Create ListingCreates a full business listing (profile, hours, media, per-directory overrides) for syndication to 50+ directories.
- Create Product ListingCreates a product listing on the Google Merchant account linked to the Birdeye account.
- Create Review TagsCreates one or more new tags in the account.
- Create Scheduled Social PostSchedules or immediately posts content to a supported social site (Google Business Profile, Facebook, Instagram, LinkedIn, Twitter).
- Create SurveyCreates a new survey from a page/question structure and lists it on the survey list page.
- Create Survey ResponseSubmits a survey response using the survey's own JSON structure (as returned by Get Survey).
- Create TicketCreates a review, untagged, or survey-response ticket.
- Create UserInvites/creates a Birdeye dashboard user for a business.
- Deactivate ListingDeactivates listing syndication for a business across the directories Birdeye publishes to.
- Delete Aggregation SourceRemoves an aggregation source from a location.
- Delete All Google Questions And AnswersDeletes all Google Q&A on the given business.
- Delete a UserRevokes a user's access from a business.
- Delete BusinessDeletes a business.
- Delete Business MediaDeletes one or more media items from a business profile.
- Delete ContactDeletes a contact, optionally scoped to specific locations.
- Delete Contact By IdDeletes a contact by its enterprise customer id.
- Delete Custom CardDeletes a custom card from a business's public profile.
- Delete Custom FieldDeletes a custom field definition.
- Delete Event SubscriptionCancels an event webhook subscription so Birdeye stops calling its URL.
- Delete Google AnswerDeletes a Google Q&A answer you posted.
- Delete Google QuestionDeletes a Google Q&A question you created. Deleting a question also deletes its associated answers.
- Delete Google ServicesDeletes existing Google Business services from an account. Changes apply across every location mapped to the services.
- Delete Product ListingsDeletes products from Google Merchant Center and Birdeye for the given product IDs.
- Delete Review TagDeletes a tag from the account.
- Delete Social PostDeletes a scheduled or published post created through the public API. Deleting a published post is supported for Facebook, Google and LinkedIn.
- Fix ListingPublishes the business's presence information to 50+ online listing directories.
- Get Average Response Time By LocationReturns location-wise average review response-time metrics.
- Get Average Response Time Over TimeReturns average review response-time trends over time, with an optional previous-period comparison.
- Get Birdeye ImpressionsReads Birdeye-profile impression counts, optionally broken out by location.
VideoAsk modules
- Create a BrandingCreates a new branding configuration with a name, branding URL, logo, favicon and custom domain.
- Create a ContactCreates a new contact (respondent) with an email, name and phone number.
- Create a FolderCreates a new folder to organize forms.
- Create a FormCreates a new form with a title and the contact and consent fields it should show or require.
- Create a QuestionCreates a question on a form using existing media and sets which answer types are allowed.
- Create a TagCreates a new tag that can be attached to contacts.
- Delete a ContactDeletes a contact (respondent) by its ID.
- Delete a FolderDeletes a folder by its ID.
- Delete a FormDeletes a form, either softly so it can be restored later or permanently.
- Delete a QuestionDeletes a question by its ID.
- Delete a TagDeletes a tag by its ID.
- Duplicate a FormCreates a copy of an existing form in the chosen folder.
- Get a BrandingRetrieves a single branding configuration by its ID.
- Get AccountRetrieves the account details of the connected VideoAsk user.
- Get a FormRetrieves a single form by its ID.
- Get a QuestionRetrieves a single question by its ID.
- Get a TranscriptRetrieves the transcript of a media item by its media ID.
- Get Form MetricsRetrieves view, response and completion metrics for a form over a chosen period.
- Get Question InsightsRetrieves the AI-generated insights for a question by its ID.
- Invite a Team MemberSends an invitation to join an organization, with a role and folder permissions.
- List AnswersRetrieves the answers given to a question.
- List BrandingsRetrieves a list of the branding configurations in the account.
- List FormsRetrieves a list of forms, optionally filtered by a title search.
- List OrganizationsRetrieves the organizations the connected user belongs to.
- List TagsRetrieves a list of the tags in the account, optionally filtered by title.
- Make an API CallPerforms an arbitrary authorized request to the VideoAsk API.
- Restore a Deleted FormRestores a soft-deleted form into the chosen folder.
- Set Working HoursUpdates the working hours and vacation mode settings of an organization.
- Update a BrandingUpdates the properties of an existing branding configuration.
- Update a ContactUpdates the email, name or phone number of an existing contact.
- Update a Contact TagAdds a tag to a contact or removes it from the contact.
- Update a FolderRenames an existing folder.
- Update a FormUpdates the title and contact or consent settings of an existing form.
- Update a QuestionUpdates the media and allowed answer types of an existing question.
- Update a TagUpdates the title of an existing tag.
- Watch EventsTriggers instantly when a form response or transcription event is received.
- Watch FormsTriggers when a new form is created.
Frequently asked questions
Common questions about connecting Birdeye and VideoAsk.
Connect your Birdeye and VideoAsk accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Birdeye's "Watch Conversation Events" fires, WEXTL can "Create a Branding" in VideoAsk. Birdeye has 2 triggers (including Watch Conversation Events and Watch Events); VideoAsk has 35 actions (including Create a Branding, Create a Contact, and Create a Folder). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Birdeye-to-VideoAsk automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Birdeye (or VideoAsk) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Birdeye + VideoAsk automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Birdeye and VideoAsk integration.
- Birdeye and VideoAsk integration source code, module specs and credentials implementation.
- Our Birdeye and VideoAsk integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Birdeye and VideoAsk — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Birdeye integration information
- VideoAsk integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library