STEP 1
Select Botsonic in workflow
Pick Botsonic app in the workflow builder [4] - just one click to select the app.
Botsonic Integration
No-code AI chatbot builder for customer support, FAQs, and automated conversations on websites. Connect Botsonic to the rest of your stack so AI outputs can trigger real workflow actions. Start with Watch Conversation Messages, then use List Bot Data or List Starter Questions to turn results into useful next steps.
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- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for Botsonic integration
Triggers can detect changes in Botsonic and run actions that can create, search or modify data inside Botsonic automatically [3] — exactly how you set them.
- Watch Conversation MessagesTriggers when a conversation is updated with a new message.
- List Bot DataRetrieves a list of bot data.
- List Starter QuestionsRetrieves a list of starter questions for a bot.
- Search ConversationsSearches for conversations.
- Search FAQsSearches for bot FAQs.
- Create a Starter QuestionCreates a new starter question.
- Create an FAQ ItemCreates a new question-answer FAQ item for a bot.
- Delete a Starter QuestionDeletes an existing starter question.
- Delete an FAQ ItemDeletes a single FAQ item.
- Generate a ResponseGenerates a response to a user question.
- Make an API CallPerforms an arbitrary authorized API call.
How to integrate Botsonic in automation workflow?
3 simple steps to make your Botsonic connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Botsonic
When prompted, authorize access to Botsonic in WEXTL once. Botsonic credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Botsonic account. Approve?
STEP 3
Build a workflow
Build your workflow with Botsonic yourself or with WEXTL® AI Builder. Connect Botsonic to any available integrations [5], or use HTTP node to go beyond them.
Botsonic
How Botsonic connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Botsonic app is called in workflows. That allows your ai automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Botsonic supports.
The following table illustrates what fields Botsonic integration require during authorization flow inside our workflow builder [4].
Video slide demonstrates how Botsonic is connected in WEXTL builder [4].
| Field | Type | Help |
|---|---|---|
Bot API KeyRequired | password | Navigate to your Dashboard by clicking on [Home] to genereate API Key for a bot. See detailed instruction. |
Connect Botsonic to popular apps on WEXTL
Enter a name of the other app you want to sync with Botsonic below. Click on selected app to explore integration options with Botsonic. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Botsonic integration
Select Watch Conversation Messages trigger from Botsonic - this will be a starting point in your automation. Whenever event happens in Botsonic, workflow will start [7] from Watch Conversation Messages node.
Search for Create a Starter Question, connect it as the next step of integration sequence. You can use filters between Watch Conversation Messages and Create a Starter Question, so only important data pass from Watch Conversation Messages to the next step. WEXTL gives you full control over the process of Botsonic automation. All parts of workflow are visible on the canvas [4].
Botsonic on WEXTL has 11 modules for combining ai automations. Explore Botsonic documentation for more.
Video slide demonstrates how Watch Conversation Messages and Create a Starter Question [6] nodes are used in Botsonic workflow.
Frequently asked questions
Common questions about automating Botsonic in your workflows.
Botsonic has 1 trigger, including "Watch Conversation Messages". Triggers are start points of the workflow, and automations may start from them.
Integration has 10 actions, including "List Bot Data", "List Starter Questions", and "Search Conversations", and more. Refer to our Botsonic Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Botsonic integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Botsonic official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Botsonic provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Botsonic or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Botsonic inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Botsonic modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Botsonic integration.
- Botsonic integration source code, module specs and credentials implementation.
- Internal Botsonic integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Botsonic vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Botsonic App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation