STEP 1
Connect CallRail and CallTrackingMetrics
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallRail and CallTrackingMetrics Integration
Build communication workflows between CallRail and CallTrackingMetrics on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about CallRail and CallTrackingMetrics
Detailed info you need to know about CallRail and CallTrackingMetrics integrations in WEXTL. Explore which modules apps support and how you connect them.
CallTrackingMetrics
Call tracking for businesses, with numbers, texts, and routing. [6]
How to connect CallRail to CallTrackingMetrics
Set up your CallRail and CallTrackingMetrics integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallRail and CallTrackingMetrics nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallRail and CallTrackingMetrics. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallRail and CallTrackingMetrics work in WEXTL?
WEXTL exposes actions and triggers for CallRail and CallTrackingMetrics that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallRail triggersCallTrackingMetrics actions
CallRail modules
- Create a CallCreates an outbound phone call in the target account.
- Create a CompanyCreates a company record in the target account.
- Create a Form SubmissionRecords a new form submission in the target account.
- Create a Message FlowCreates a new message flow for a company.
- Create an Email SummaryCreates a summary-email subscription for a user.
- Create an IntegrationCreates and activates an integration instance for a company.
- Create a NotificationCreates an event alert for a specified user.
- Create an Outbound CallerCreates an outbound caller ID for a company.
- Create a TagCreates a tag on a company or account.
- Create a Tracker SessionCreates a session tracker for a company.
- Create a Tracker SourceCreates a source tracker for a company.
- Create a UserCreates a user in the target account.
- Delete a Message FlowDeletes a message flow from a company.
- Delete an Email SummaryDeletes a summary-email subscription so the user stops receiving it.
- Delete a NotificationDeletes a notification by its identifier.
- Delete an Outbound CallerDeletes an outbound caller ID from a company.
- Delete a TagDeletes a tag from the target account.
- Delete a UserDeletes a user from the target account.
- Disable a CompanyDisables a company so it no longer tracks activity.
- Disable an IntegrationDisables an integration instance for a company.
- Disable a TrackerDisables a tracker so it no longer captures traffic.
- Get a CallRetrieves a single call from the target account.
- Get a Call RecordingRetrieves the MP3 recording URL for a specified call.
- Get a CompanyRetrieves a single company from the target account.
- Get a ConversationRetrieves a single text conversation.
- Get a Message FlowRetrieves a single message flow.
- Get an AccountRetrieves a single account record.
- Get an Email SummaryRetrieves a single summary-email subscription.
- Get an Outbound CallerRetrieves a single outbound caller ID from a company.
- Get an SMS ThreadRetrieves an SMS thread together with its messages.
- Get a TrackerRetrieves a single tracker from the target account.
- Get a UserRetrieves a single user from the target account.
- List AccountsRetrieves a list of accounts.
- List Call Page ViewsRetrieves a paginated list of page views for a given call.
- List CallsRetrieves a paginated list of calls in the target account.
- List CompaniesRetrieves a paginated list of companies in the target account.
- List ConversationsRetrieves every text conversation.
- List Form SubmissionsRetrieves a paginated list of form submissions in the target account.
- List IntegrationsRetrieves a paginated list of integrations for a company.
- List LeadsRetrieves a paginated list of leads in the target account.
- List Message FlowsRetrieves a paginated list of message flows for a company.
- List NotificationsRetrieves a paginated list of notifications in the target account.
- List Outbound Caller IDsRetrieves a paginated list of outbound caller IDs for a company.
- List SMS ThreadsRetrieves a paginated list of SMS threads in the target account.
- List Summary EmailsRetrieves summary-email subscriptions visible to the current user.
- List TagsRetrieves a paginated list of tags in the target account.
- List TrackersRetrieves a paginated list of trackers in the target account.
- List UsersRetrieves a paginated list of users in the target account.
- Make an API CallPerforms an arbitrary authorized API call.
- Send a Text MessageSends an SMS to a destination number.
CallTrackingMetrics modules
- Add a Contact to a ListAdds a contact to a contact list.
- Add Agent to a QueueUpdates add agent to a queue.
- Add a Lead Reactor TaskAdds a task to a lead reactor.
- Add an Activity CommentAdds a comment on an activity.
- Add an Opt-Out NumberAdds a phone number that must not be texted.
- Add a Tag to an ActivityAdds one tag to an activity.
- Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
- Add Numbers to a DialerAdds phone numbers for a dialer to call.
- Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
- Add Tracking Number to Target NumberAdds tracking number to target number.
- Assign an Agent to a CallAssigns an agent to a queued call.
- Block a Caller from a CallBlocks the caller on a specific activity.
- Block a NumberBlocks a phone number from calling the account.
- Buy a NumberBuys a phone number for an account.
- Buy a Number by Area CodeBuys a phone number in an area code.
- Cancel an AccountCancels a sub-account and releases its tracking numbers.
- Check a Contact in a ListChecks whether a phone number is already in a contact list.
- Create a Call SettingCreates a call setting for recordings and whispers.
- Create a Call TriggerCreates a call trigger.
- Create a Change NotificationCreates a notification that posts account changes to a URL.
- Create a Contact ListCreates a contact list.
- Create a DialerCreates a progressive or predictive dialer.
- Create a Do Not Call NumberCreates a do not call number.
- Create a Geo RouterCreates a geo router.
- Create a Lead ReactorCreates a lead reactor.
- Create an AccountCreates a sub-account with shared billing or with the customer's own card.
- Create a QueueCreates a call queue.
- Create a Receiving NumberCreates a receiving number.
- Create a ScheduleCreates a weekly schedule.
- Create a Smart RouterCreates a smart router.
- Create a Target NumberCreates a target number.
- Create a Tracking SourceCreates a tracking source.
- Create a UserCreates a user and sets their role on the account.
- Create a User GroupCreates a user group.
- Create a Voice MenuCreates a voice menu.
- Create a Voice Menu ItemCreates a keypress option on a voice menu.
- Delete a Call RecordingDeletes the recording stored on a call.
- Delete a Call SettingDeletes a call setting.
- Delete a Call TranscriptionDeletes the transcript stored on a call.
- Delete a Call TriggerDeletes a call trigger.
- Delete a Change NotificationDeletes a change notification.
- Delete a Contact ListDeletes a contact list.
- Delete a Do Not Call NumberDeletes a do not call number.
- Delete a Lead ReactorDeletes a lead reactor.
- Delete a Lead Reactor TaskDeletes a task from a lead reactor.
- Delete All Contacts from a Contact ListDeletes all contacts from a contact list.
- Delete an Activity CommentDeletes a comment from an activity.
- Delete a Receiving NumberDeletes a receiving number.
- Delete a SaleDeletes the sale recorded on an activity.
- Delete a ScheduleDeletes a schedule.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallRail and CallTrackingMetrics integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallRail and CallTrackingMetrics.
Connect your CallRail and CallTrackingMetrics accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallRail's "Watch Companies" fires, WEXTL can "Add a Contact to a List" in CallTrackingMetrics. CallRail has 6 triggers (including Watch Companies, Watch Form Submission, and Watch Leads); CallTrackingMetrics has 199 actions (including Add a Contact to a List, Add Agent to a Queue, and Add a Lead Reactor Task). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallRail-to-CallTrackingMetrics automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallRail (or CallTrackingMetrics) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallRail + CallTrackingMetrics automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallRail and CallTrackingMetrics integration.
- CallRail and CallTrackingMetrics integration source code, module specs and credentials implementation.
- Our CallRail and CallTrackingMetrics integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallRail and CallTrackingMetrics — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallRail integration information
- CallTrackingMetrics integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library