STEP 1
Connect CallRail and MSG91
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallRail and MSG91 Integration
Keep CallRail and MSG91 in sync by integrating their events and actions. When communication events happen in CallRail, update the MSG91 automatically - without any line of code in visual workflow builder.
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Learn about CallRail and MSG91
Detailed info you need to know about CallRail and MSG91 integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect CallRail to MSG91
Set up your CallRail and MSG91 integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallRail and MSG91 nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallRail and MSG91. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallRail and MSG91 work in WEXTL?
WEXTL exposes actions and triggers for CallRail and MSG91 that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallRail triggersMSG91 actions
CallRail modules
- Create a CallCreates an outbound phone call in the target account.
- Create a CompanyCreates a company record in the target account.
- Create a Form SubmissionRecords a new form submission in the target account.
- Create a Message FlowCreates a new message flow for a company.
- Create a NotificationCreates an event alert for a specified user.
- Create a TagCreates a tag on a company or account.
- Create a Tracker SessionCreates a session tracker for a company.
- Create a Tracker SourceCreates a source tracker for a company.
- Create a UserCreates a user in the target account.
- Create an Email SummaryCreates a summary-email subscription for a user.
- Create an IntegrationCreates and activates an integration instance for a company.
- Create an Outbound CallerCreates an outbound caller ID for a company.
- Delete a Message FlowDeletes a message flow from a company.
- Delete a NotificationDeletes a notification by its identifier.
- Delete a TagDeletes a tag from the target account.
- Delete a UserDeletes a user from the target account.
- Delete an Email SummaryDeletes a summary-email subscription so the user stops receiving it.
- Delete an Outbound CallerDeletes an outbound caller ID from a company.
- Disable a CompanyDisables a company so it no longer tracks activity.
- Disable a TrackerDisables a tracker so it no longer captures traffic.
- Disable an IntegrationDisables an integration instance for a company.
- Get a CallRetrieves a single call from the target account.
- Get a Call RecordingRetrieves the MP3 recording URL for a specified call.
- Get a CompanyRetrieves a single company from the target account.
- Get a ConversationRetrieves a single text conversation.
- Get a Message FlowRetrieves a single message flow.
- Get a TrackerRetrieves a single tracker from the target account.
- Get a UserRetrieves a single user from the target account.
- Get an AccountRetrieves a single account record.
- Get an Email SummaryRetrieves a single summary-email subscription.
- Get an Outbound CallerRetrieves a single outbound caller ID from a company.
- Get an SMS ThreadRetrieves an SMS thread together with its messages.
- List AccountsRetrieves a list of accounts.
- List Call Page ViewsRetrieves a paginated list of page views for a given call.
- List CallsRetrieves a paginated list of calls in the target account.
- List CompaniesRetrieves a paginated list of companies in the target account.
- List ConversationsRetrieves every text conversation.
- List Form SubmissionsRetrieves a paginated list of form submissions in the target account.
- List IntegrationsRetrieves a paginated list of integrations for a company.
- List LeadsRetrieves a paginated list of leads in the target account.
- List Message FlowsRetrieves a paginated list of message flows for a company.
- List NotificationsRetrieves a paginated list of notifications in the target account.
- List Outbound Caller IDsRetrieves a paginated list of outbound caller IDs for a company.
- List SMS ThreadsRetrieves a paginated list of SMS threads in the target account.
- List Summary EmailsRetrieves summary-email subscriptions visible to the current user.
- List TagsRetrieves a paginated list of tags in the target account.
- List TrackersRetrieves a paginated list of trackers in the target account.
- List UsersRetrieves a paginated list of users in the target account.
- Make an API CallPerforms an arbitrary authorized API call.
- Send a Text MessageSends an SMS to a destination number.
MSG91 modules
- Add SMS Flow/TemplateCreates sms flow/template.
- Add SMS Template VersionCreates sms template version.
- Check WhatsApp Prepaid BalanceChecks whatsapp prepaid balance.
- Click to CallStarts call.
- Create Email TemplateCreates email template.
- Create or Update Segmento ContactCreates or update segmento contact.
- Create RCS TemplateCreates rcs template.
- Create User EventsCreates user events.
- Create Voice TemplateCreates voice template.
- Create WhatsApp TemplateCreates whatsapp template.
- Delete Bulk Segmento ContactsDeletes bulk segmento contacts.
- Delete WhatsApp TemplateDeletes whatsapp template.
- Edit OTP TemplateEdits otp template.
- Edit WhatsApp TemplateEdits whatsapp template.
- Execute IVR FlowExecutes ivr flow.
- Filter/Search Segmento ContactsRetrieves filter/search segmento contacts.
- Get Call RecordingReturns call recording.
- Get Company AgentsReturns company agents.
- Get Email AnalyticsReturns email analytics.
- Get Email LogsReturns email logs.
- Get Email Template DetailsReturns email template details.
- Get Event TypesReturns event types.
- Get Failed EventsReturns failed events.
- Get OTP AnalyticsReturns otp analytics.
- Get OTP LogsReturns otp logs.
- Get Phonebook FieldsReturns phonebook fields.
- Get Product CatalogueReturns product catalogue.
- Get RCS AnalyticsReturns rcs analytics.
- Get RCS LogsReturns rcs logs.
- Get RCS TemplateReturns rcs template.
- Get SIP CredentialsReturns sip credentials.
- Get SMS AnalyticsReturns sms analytics.
- Get SMS LogsReturns sms logs.
- Get SMS Template VersionsReturns sms template versions.
- Get User JourneyReturns user journey.
- Get Voice AnalyticsReturns voice analytics.
- Get Voice FileReturns voice file.
- Get Voice LogsReturns voice logs.
- Get Voice TemplateReturns voice template.
- Get VPN CredentialsReturns vpn credentials.
- Get WhatsApp AnalyticsReturns whatsapp analytics.
- Get WhatsApp LogsReturns whatsapp logs.
- Get WhatsApp NumbersReturns whatsapp numbers.
- Get WhatsApp TemplatesReturns whatsapp templates.
- Launch Campaign for SegmentLaunches campaign for segment.
- List Email TemplatesRetrieves a list of email templates.
- Make an API CallPerforms an arbitrary authorized API call.
- OneAPI SendPerforms oneapi send.
- Resend OTPResends otp.
- Run CampaignRuns campaign.
Frequently asked questions
Common questions about connecting CallRail and MSG91.
Connect your CallRail and MSG91 accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallRail's "Watch Companies" fires, WEXTL can "Add SMS Flow/Template" in MSG91. CallRail has 6 triggers (including Watch Companies, Watch Form Submission, and Watch Leads); MSG91 has 63 actions (including Add SMS Flow/Template, Add SMS Template Version, and Check WhatsApp Prepaid Balance). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallRail-to-MSG91 automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallRail (or MSG91) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallRail + MSG91 automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallRail and MSG91 integration.
- CallRail and MSG91 integration source code, module specs and credentials implementation.
- Our CallRail and MSG91 integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallRail and MSG91 — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallRail integration information
- MSG91 integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library