What actions can I run in MSG91?

63 actions are available, including "Check WhatsApp Prepaid Balance", "Filter/Search Segmento Contacts", and "Get Call Recording", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

MSG91 Integrations

Send SMS, OTP, WhatsApp, email, voice, and RCS messages with MSG91. Use MSG91 as the alert layer — trigger from any app, post back with context.

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Check WhatsApp Prepaid BalanceChecks whatsapp prepaid balance.
Filter/Search Segmento ContactsRetrieves filter/search segmento contacts.
Get Call RecordingReturns call recording.
Get Company AgentsReturns company agents.
Get Email AnalyticsReturns email analytics.
Get Email LogsReturns email logs.
Get Email Template DetailsReturns email template details.
Get Event TypesReturns event types.
Get Failed EventsReturns failed events.
Get OTP AnalyticsReturns otp analytics.
Get OTP LogsReturns otp logs.
Get Phonebook FieldsReturns phonebook fields.
Get Product CatalogueReturns product catalogue.
Get RCS AnalyticsReturns rcs analytics.
Get RCS LogsReturns rcs logs.
Get RCS TemplateReturns rcs template.
Get SIP CredentialsReturns sip credentials.
Get SMS AnalyticsReturns sms analytics.
Get SMS LogsReturns sms logs.
Get SMS Template VersionsReturns sms template versions.
Get User JourneyReturns user journey.
Get Voice AnalyticsReturns voice analytics.
Get Voice FileReturns voice file.
Get Voice LogsReturns voice logs.
Get Voice TemplateReturns voice template.
Get VPN CredentialsReturns vpn credentials.
Get WhatsApp AnalyticsReturns whatsapp analytics.
Get WhatsApp LogsReturns whatsapp logs.
Get WhatsApp NumbersReturns whatsapp numbers.
Get WhatsApp TemplatesReturns whatsapp templates.
List Email TemplatesRetrieves a list of email templates.
Validate EmailValidates email.
Verify OTPVerifies otp.
Add SMS Flow/TemplateCreates sms flow/template.
Add SMS Template VersionCreates sms template version.
Click to CallStarts call.
Create Email TemplateCreates email template.
Create or Update Segmento ContactCreates or update segmento contact.
Create RCS TemplateCreates rcs template.
Create User EventsCreates user events.
Create Voice TemplateCreates voice template.
Create WhatsApp TemplateCreates whatsapp template.
Delete Bulk Segmento ContactsDeletes bulk segmento contacts.
Delete WhatsApp TemplateDeletes whatsapp template.
Edit OTP TemplateEdits otp template.
Edit WhatsApp TemplateEdits whatsapp template.
Execute IVR FlowExecutes ivr flow.
Launch Campaign for SegmentLaunches campaign for segment.
Make an API CallPerforms an arbitrary authorized API call.
OneAPI SendPerforms oneapi send.
Resend OTPResends otp.
Run CampaignRuns campaign.
Send EmailSends email.
Send OTPSends otp.
Send RCS MessageSends rcs message.
Send SMS (Flow)Sends sms (flow).
Send Voice SMSSends voice sms.
Send WhatsApp Interactive ButtonsSends whatsapp interactive buttons.
Send WhatsApp Interactive ListSends whatsapp interactive list.
Send WhatsApp LocationSends whatsapp location.
Send WhatsApp Template BulkSends whatsapp template bulk.
Send WhatsApp TextSends whatsapp text.
Set SMS Template DefaultSets an SMS template as the default.

When to use MSG91

Common scenarios where MSG91 automation saves time and reduces manual work.

Automate "Check WhatsApp Prepaid Balance" in MSG91 as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Run "Filter/Search Segmento Contacts" in MSG91 from any upstream event — map fields once and let the automation handle the rest.
Include "Get Call Recording" from MSG91 in larger multi-tool workflows to move data end-to-end without hand-offs.

Frequently asked questions

Common questions about automating MSG91 in your workflows.

MSG91 has no triggers, but it provides 63 actions including "Check WhatsApp Prepaid Balance", "Filter/Search Segmento Contacts", and "Get Call Recording". Pair them with triggers from other apps to automate MSG91 tasks.

MSG91 Integrations

When to use MSG91

Frequently asked questions

MSG91 Integrations

When to use MSG91

Connect MSG91 to any app in workflows

Frequently asked questions

Connect MSG91 to any app in workflows

Connect MSG91 to any app in workflows

Connect MSG91 to any app in workflows

MSG91 Integrations

MSG91 triggers and actions

When to use MSG91

Frequently asked questions

What triggers does MSG91 support?

What actions can I run in MSG91?

Do I need to write code to automate this?

Is the integration secure?

MSG91 Integrations

MSG91 triggers and actions

When to use MSG91

Connect MSG91 to any app in workflows

Frequently asked questions

What triggers does MSG91 support?

What actions can I run in MSG91?

Do I need to write code to automate this?

Is the integration secure?

Connect MSG91 to any app in workflows

Connect MSG91 to any app in workflows

Connect MSG91 to any app in workflows