STEP 1
Select MSG91 in workflow
Pick MSG91 app in the workflow builder [4] - just one click to select the app.
MSG91 Integration
Send SMS, OTP, WhatsApp, email, voice, and RCS messages with MSG91. Use MSG91 as a communication layer for triggering workflows and sending context where it belongs. Start from Check WhatsApp Prepaid Balance, then follow with Filter/Search Segmento Contacts or Get Call Recording.
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- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for MSG91 integration
Triggers can detect changes in MSG91 and run actions that can create, search or modify data inside MSG91 automatically [3] — exactly how you set them.
- Check WhatsApp Prepaid BalanceChecks whatsapp prepaid balance.
- Filter/Search Segmento ContactsRetrieves filter/search segmento contacts.
- Get Call RecordingReturns call recording.
- Get Company AgentsReturns company agents.
- Get Email AnalyticsReturns email analytics.
- Get Email LogsReturns email logs.
- Get Email Template DetailsReturns email template details.
- Get Event TypesReturns event types.
- Get Failed EventsReturns failed events.
- Get OTP AnalyticsReturns otp analytics.
- Get OTP LogsReturns otp logs.
- Get Phonebook FieldsReturns phonebook fields.
- Get Product CatalogueReturns product catalogue.
- Get RCS AnalyticsReturns rcs analytics.
- Get RCS LogsReturns rcs logs.
- Get RCS TemplateReturns rcs template.
- Get SIP CredentialsReturns sip credentials.
- Get SMS AnalyticsReturns sms analytics.
- Get SMS LogsReturns sms logs.
- Get SMS Template VersionsReturns sms template versions.
How to integrate MSG91 in automation workflow?
3 simple steps to make your MSG91 connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect MSG91
When prompted, authorize access to MSG91 in WEXTL once. MSG91 credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your MSG91 account. Approve?
STEP 3
Build a workflow
Build your workflow with MSG91 yourself or with WEXTL® AI Builder. Connect MSG91 to any available integrations [5], or use HTTP node to go beyond them.
MSG91
How MSG91 connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever MSG91 app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that MSG91 supports.
The following table illustrates what fields MSG91 integration require during authorization flow inside our workflow builder [4].
Connect MSG91
Authkey*Text
••••••••
Demonstration of MSG91 connection step inside WEXTL Workflow Builder [4].
| Field | Type | Help |
|---|---|---|
AuthkeyRequired | password | Authkey from the dashboard. |
Connect MSG91 to popular apps on WEXTL
Enter a name of the other app you want to sync with MSG91 below. Click on selected app to explore integration options with MSG91. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with MSG91 integration
Select Check WhatsApp Prepaid Balance action from MSG91 - this will be a starting point in your automation. Whenever event happens in MSG91, workflow will start [7] from Check WhatsApp Prepaid Balance node.
Search for Create WhatsApp Template, connect it as the next step of integration sequence. You can use filters between Check WhatsApp Prepaid Balance and Create WhatsApp Template, so only important data pass from Check WhatsApp Prepaid Balance to the next step. WEXTL gives you full control over the process of MSG91 automation. All parts of workflow are visible on the canvas [4].
MSG91 on WEXTL has 63 modules for combining communication automations. Explore MSG91 documentation for more.
MSG91
Check WhatsApp Prepaid Balance
ClickSend
Performs action
OR
ClickSend
Triggers
MSG91
Create WhatsApp Template
Demonstration of how visual MSG91 automation [6] looks in WEXTL.
Frequently asked questions
Common questions about automating MSG91 in your workflows.
MSG91 has no triggers, but it provides 63 actions including "Check WhatsApp Prepaid Balance", "Filter/Search Segmento Contacts", and "Get Call Recording". Pair them with triggers from other apps to automate MSG91 tasks.
Integration has 63 actions, including "Check WhatsApp Prepaid Balance", "Filter/Search Segmento Contacts", and "Get Call Recording", and more. Refer to our MSG91 Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The MSG91 integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by MSG91 official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where MSG91 provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever MSG91 or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for MSG91 inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with MSG91 modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the MSG91 integration.
- MSG91 integration source code, module specs and credentials implementation.
- Internal MSG91 integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official MSG91 vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® MSG91 App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation