STEP 1
Connect CallRail and RingCentral
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallRail and RingCentral Integration
Connect CallRail and RingCentral to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about CallRail and RingCentral
Detailed info you need to know about CallRail and RingCentral integrations in WEXTL. Explore which modules apps support and how you connect them.
RingCentral
Cloud communications — calls, SMS, meetings, team messaging, and fax. [6]
How to connect CallRail to RingCentral
Set up your CallRail and RingCentral integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallRail and RingCentral nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallRail and RingCentral. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallRail and RingCentral work in WEXTL?
WEXTL exposes actions and triggers for CallRail and RingCentral that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallRail triggersRingCentral actions
CallRail modules
- Create a CallCreates an outbound phone call in the target account.
- Create a CompanyCreates a company record in the target account.
- Create a Form SubmissionRecords a new form submission in the target account.
- Create a Message FlowCreates a new message flow for a company.
- Create a NotificationCreates an event alert for a specified user.
- Create a TagCreates a tag on a company or account.
- Create a Tracker SessionCreates a session tracker for a company.
- Create a Tracker SourceCreates a source tracker for a company.
- Create a UserCreates a user in the target account.
- Create an Email SummaryCreates a summary-email subscription for a user.
- Create an IntegrationCreates and activates an integration instance for a company.
- Create an Outbound CallerCreates an outbound caller ID for a company.
- Delete a Message FlowDeletes a message flow from a company.
- Delete a NotificationDeletes a notification by its identifier.
- Delete a TagDeletes a tag from the target account.
- Delete a UserDeletes a user from the target account.
- Delete an Email SummaryDeletes a summary-email subscription so the user stops receiving it.
- Delete an Outbound CallerDeletes an outbound caller ID from a company.
- Disable a CompanyDisables a company so it no longer tracks activity.
- Disable a TrackerDisables a tracker so it no longer captures traffic.
- Disable an IntegrationDisables an integration instance for a company.
- Get a CallRetrieves a single call from the target account.
- Get a Call RecordingRetrieves the MP3 recording URL for a specified call.
- Get a CompanyRetrieves a single company from the target account.
- Get a ConversationRetrieves a single text conversation.
- Get a Message FlowRetrieves a single message flow.
- Get a TrackerRetrieves a single tracker from the target account.
- Get a UserRetrieves a single user from the target account.
- Get an AccountRetrieves a single account record.
- Get an Email SummaryRetrieves a single summary-email subscription.
- Get an Outbound CallerRetrieves a single outbound caller ID from a company.
- Get an SMS ThreadRetrieves an SMS thread together with its messages.
- List AccountsRetrieves a list of accounts.
- List Call Page ViewsRetrieves a paginated list of page views for a given call.
- List CallsRetrieves a paginated list of calls in the target account.
- List CompaniesRetrieves a paginated list of companies in the target account.
- List ConversationsRetrieves every text conversation.
- List Form SubmissionsRetrieves a paginated list of form submissions in the target account.
- List IntegrationsRetrieves a paginated list of integrations for a company.
- List LeadsRetrieves a paginated list of leads in the target account.
- List Message FlowsRetrieves a paginated list of message flows for a company.
- List NotificationsRetrieves a paginated list of notifications in the target account.
- List Outbound Caller IDsRetrieves a paginated list of outbound caller IDs for a company.
- List SMS ThreadsRetrieves a paginated list of SMS threads in the target account.
- List Summary EmailsRetrieves summary-email subscriptions visible to the current user.
- List TagsRetrieves a paginated list of tags in the target account.
- List TrackersRetrieves a paginated list of trackers in the target account.
- List UsersRetrieves a paginated list of users in the target account.
- Make an API CallPerforms an arbitrary authorized API call.
- Send a Text MessageSends an SMS to a destination number.
RingCentral modules
- Add Blocked/Allowed NumberUpdates either blocked or allowed phone number list with a new phone number.
- Archive a TeamChanges the status of the specified team to 'Archived'.
- Cancel RingOut CallCancels a 2-legged RingOut call.
- Complete a ChatCompletes a task in the specified chat.
- Create a Call Handling RuleCreates a custom call handling rule for a particular caller ID.
- Create a Call RecordingStarts a new call recording for a call party.
- Create a ChatCreates a task in the specified chat.
- Create a Company Call Handling RuleCreates call handling rule on account level.
- Create a Company Message TemplateCreates a new text message template on a company level.
- Create a Custom Company GreetingCreates a custom company greeting.
- Create a Custom User GreetingCreates custom greeting for an extension user.
- Create a Fax MessageCreates and sends/re-sends a fax message.
- Create a Forwarding NumberAdds a new forwarding number to the forwarding number list.
- Create a TeamCreates a team, and adds a list of people to the team.
- Create a User Message TemplateCreates a user personal text message template.
- Create a WebinarCreates a new webinar.
- Create a Webinar SessionCreates a new Session for a given Webinar.
- Create an EventCreates a new calendar event.
- Create an IVR PromptsCreates a new IVR prompt.
- Delete a Call Handling RuleDeletes a custom call handling rule by a particular ID.
- Delete a ChatDeletes the specified task.
- Delete a Company Call Handling RuleDeletes a company custom call handling rule by a particular ID.
- Delete a Company Message TemplateDeletes a company text message template.
- Delete a Forwarding NumberDeletes a forwarding number from the forwarding number list by its ID.
- Delete a MessageDeletes an individual message record.
- Delete a Session InviteeDelete a Session Invitee information by ID.
- Delete a TeamDeletes the specified team.
- Delete a User Message TemplateDeletes a user personal text message template.
- Delete a WebinarDeletes a Webinar by ID.
- Delete a Webinar SessionDelete a Webinar Session by ID.
- Delete an EventDeletes the specified calendar event.
- Delete an IVR PromptDeletes an IVR prompt by ID.
- Delete Blocked/Allowed NumberDeletes blocked or allowed phone number by their ID.
- Delete ConversationDeletes conversation by conversation ID.
- Delete User Call RecordDeletes filtered call log records.
- End a Call SessionDrops a call session.
- Get a Call Handling RuleReturns a call handling rule by ID.
- Get a Call QueueReturns basic information on a call queue group extension.
- Get a Call Session StatusReturns the status of a call session by ID.
- Get a ChatReturns information about a chat by ID.
- Get a ChatReturns information about the specified task.
- Get a Company Call Handling RuleReturns a company call handling rule by ID.
- Get a Company Message TemplateReturns a company text message template by ID.
- Get a ConversationReturns information about the specified conversation.
- Get a Custom GreetingReturns a custom user greeting by ID.
- Get a Forwarding NumberReturns a specific forwarding number.
- Get a MessageReturns an individual message record.
- Get a Session InviteeReturns a Session Invitee information by ID.
- Get a TeamReturns information about the specified team.
- Get a User Message TemplateReturns a user personal text message template by ID.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallRail and RingCentral integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallRail and RingCentral.
Connect your CallRail and RingCentral accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallRail's "Watch Companies" fires, WEXTL can "Add Blocked/Allowed Number" in RingCentral. CallRail has 6 triggers (including Watch Companies, Watch Form Submission, and Watch Leads); RingCentral has 130 actions (including Add Blocked/Allowed Number, Archive a Team, and Cancel RingOut Call). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallRail-to-RingCentral automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallRail (or RingCentral) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallRail + RingCentral automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallRail and RingCentral integration.
- CallRail and RingCentral integration source code, module specs and credentials implementation.
- Our CallRail and RingCentral integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallRail and RingCentral — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallRail integration information
- RingCentral integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library