What actions can I run in RingCentral?

130 actions are available, including "Get a Call Handling Rule", "Get a Call Queue", and "Get a Call Session Status", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

RingCentral Integrations

Cloud communications — calls, SMS, meetings, team messaging, and fax. Use RingCentral as the alert layer — trigger from any app, post back with context.

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Watch A2P SMS BacthesWatch for new A2P (Application-to-Person) SMS bacthes.
Watch A2P SMS MessagesWatch for new A2P (Application-to-Person) SMS messages.
Watch ChatsWatch for new chat events.
Watch Chat TasksWatch for new tasks associated with a chat.
Watch ConversationsWatch for new conversations.
Watch MessagesWatch for new incoming sms messages.
Watch TeamsWatch for new teams.
Watch WebinarsWatch for new user webinar events.
Watch Webinar SessionWatch for new session on a webinar event.
Get a Call Handling RuleReturns a call handling rule by ID.
Get a Call QueueReturns basic information on a call queue group extension.
Get a Call Session StatusReturns the status of a call session by ID.
Get Account Greeting Media ContentReturns account-level greeting media contents.
Get a ChatReturns information about a chat by ID.
Get a ChatReturns information about the specified task.
Get a Company Call Handling RuleReturns a company call handling rule by ID.
Get a Company Message TemplateReturns a company text message template by ID.
Get a ConversationReturns information about the specified conversation.
Get a Custom GreetingReturns a custom user greeting by ID.
Get a Forwarding NumberReturns a specific forwarding number.
Get a MessageReturns an individual message record.
Get an A2P SMSReturns the details of an A2P SMS message by ID.
Get an A2P SMS BacthReturns information on a message batch.
Get an EventReturns the specified calendar event by ID.
Get an IVR PromptReturns an IVR prompt by ID.
Get a Session InviteeReturns a Session Invitee information by ID.
Get a TeamReturns information about the specified team.
Get a User Message TemplateReturns a user personal text message template by ID.
Get a WebinarReturns a Webinar information by ID.
Get a Webinar SessionReturns a Webinar Session by ID.
Get Blocked/Allowed NumberReturns blocked or allowed phone number by their ID.
Get Caller Blocking SettingsReturns the current caller blocking settings of a user.
Get Communication Handling StateReturns a communication handling state.
Get Company Business HoursReturns the company business hours schedule.
Get Extension Greeting Media ContentReturns extension-level greeting media contents.
Get Hold Music GreetingReturns a custom hold music greeting for user.
Get IVR Prompt ContentReturns media content of an IVR prompt by ID.
Get RingOut Call StatusReturns a status of a 2-legged RingOut call.
Get User Business HoursReturns the user business hours schedule.
List A2P SMS BatchesReturns the list of A2P batches sent from the current account.
List A2P SMS MessagesReturns the list of outbound/inbound A2P messages sent from/to A2P phone numbers of the current account.
List Account Video MeetingsReturns the list of completed meetings owned by all users of the account.
List Blocked/Allowed Phone NumbersReturns the lists of blocked and allowed phone numbers.
List Call Handling RulesReturns call handling rules of an extension.
List Call QueuesReturns a call queue list.
List ChatsReturns the list of chats where the user is a member and also public teams that can be joined.
List Chat TasksReturns the list of tasks of the specified chat.
List Communication Handling StatesReturns a list of communication handling states.
List Company Call Handling RulesReturns a list of company call handling rules.
List Company Call LogsReturns call log records filtered by parameters specified.
List Company Message TemplatesReturns a list of company text message templates.
List ConversationsReturns the list of conversations where the user is a member.
List Fax Cover PagesReturns fax cover pages available for the current extension.
List Forwarding NumbersReturns the list of extension phone numbers used for call forwarding and call flip.
List InviteesReturns the list of Invitees (co-hosts and panelists in phase 1 and also invited attendees in subsequent phases) of a given Webinar Session.
List IVR PromptsReturns the list of IVR prompts.
List MessagesReturns a list of messages from an extension mailbox.
List Standard GreetingsReturns the list of predefined standard greetings.
List TeamsReturns the list of teams.
List User Active CallsReturns records of all extension calls that are in progress, ordered by start time in descending order.
List User Call LogsReturns call log records filtered by parameters specified.
List User EventsReturns all calendar events created by the current user.
List User Message TemplatesReturns a list of user's personal text message templates.
List Video MeetingsReturns the list of user meetings.
List WebinarsReturns the list of Webinars hosted by a current authorized user.
List Webinars SessionsReturns the list of Webinar Sessions hosted by all company users.
Add Blocked/Allowed NumberUpdates either blocked or allowed phone number list with a new phone number.
Archive a TeamChanges the status of the specified team to 'Archived'.
Cancel RingOut CallCancels a 2-legged RingOut call.
Complete a ChatCompletes a task in the specified chat.
Create a Call Handling RuleCreates a custom call handling rule for a particular caller ID.
Create a Call RecordingStarts a new call recording for a call party.
Create a ChatCreates a task in the specified chat.
Create a Company Call Handling RuleCreates call handling rule on account level.
Create a Company Message TemplateCreates a new text message template on a company level.
Create a Custom Company GreetingCreates a custom company greeting.
Create a Custom User GreetingCreates custom greeting for an extension user.
Create a Fax MessageCreates and sends/re-sends a fax message.
Create a Forwarding NumberAdds a new forwarding number to the forwarding number list.
Create an EventCreates a new calendar event.
Create an IVR PromptsCreates a new IVR prompt.
Create a TeamCreates a team, and adds a list of people to the team.
Create a User Message TemplateCreates a user personal text message template.
Create a WebinarCreates a new webinar.
Create a Webinar SessionCreates a new Session for a given Webinar.
Delete a Call Handling RuleDeletes a custom call handling rule by a particular ID.
Delete a ChatDeletes the specified task.
Delete a Company Call Handling RuleDeletes a company custom call handling rule by a particular ID.
Delete a Company Message TemplateDeletes a company text message template.
Delete a Forwarding NumberDeletes a forwarding number from the forwarding number list by its ID.
Delete a MessageDeletes an individual message record.
Delete an EventDeletes the specified calendar event.
Delete an IVR PromptDeletes an IVR prompt by ID.
Delete a Session InviteeDelete a Session Invitee information by ID.
Delete a TeamDeletes the specified team.
Delete a User Message TemplateDeletes a user personal text message template.
Delete a WebinarDeletes a Webinar by ID.
Delete a Webinar SessionDelete a Webinar Session by ID.
Delete Blocked/Allowed NumberDeletes blocked or allowed phone number by their ID.
Delete ConversationDeletes conversation by conversation ID.
Delete User Call RecordDeletes filtered call log records.
End a Call SessionDrops a call session.
Hold a Call PartyPuts the party to stand-alone mode and starts to play Hold Music according to configuration & state to peers.
Join a TeamAdds the current user to the specified team.
Leave a TeamRemoves the current user from the specified team.
Make a Call OutCreates a new CallOut telephony session.
Make an API CallPerform an arbitrary authorized API request.
Make RingOut CallMakes a 2-legged RingOut call.
Pause/Resume RecordingPerforms the recording operation.
Pick a CallPicks up a call parked to the specified Park Location group.
Reply a Call with TextReplies with text/pattern without picking up a call.
Send A2P SMSAllows to send high volume of A2P (Application-to-Person) SMS messages (in message batches).
Send an MMSCreates and sends a new media message or multiple messages.
Send an SMSCreates and sends a new text message or multiple messages.
Start Conference Call SessionInitiates a conference call session.
Sync Company Call LogsSynchronizes company call log records.
Sync MessageSynchronizes messages.
Sync User Call LogsSynchronizes the user call log records.
Unarchive a TeamChanges the status of the specified team to 'Active'.
Un-hold a Call PartyBrings a party back into a call and stops to play Hold Music.
Update a Blocked/Allowed NumberUpdates blocked or allowed phone number by their ID.
Update a Caller Blocking SettingsUpdates the current caller blocking settings of a user.
Update a Call Handling RuleUpdates a custom call handling rule for a particular caller ID.
Update a Call QueueUpdates information on a call queue group extension.
Update a ChatUpdates the specified task by ID.
Update a Communication Handling StateUpdates a communication handling state condition.
Update a Company Business HoursUpdates the company business hours schedule.
Update a Company Call Handling RuleUpdates a company call handling rule.
Update a Company Message TemplateUpdates a company text message template.
Update a Forwarding NumberUpdates the existing forwarding number from the forwarding number list.
Update a MessageUpdates a message by a proviced ID).
Update an EventUpdate an existing calendar event by a provided Id.
Update an IVR PromptsUpdates an IVR prompt by ID.
Update a Session InviteeUpdate a Session Invitee information by ID.
Update a TeamUpdates the properties of the specified team.
Update a User Business HoursUpdates the user business hours schedule.
Update a User Message TemplateUpdates a user personal text message template.
Update a WebinarUpdate a webinar properties with a specified ID.
Update a Webinar SessionUpdates a Webinar Session.

When to use RingCentral

Common scenarios where RingCentral automation saves time and reduces manual work.

Trigger workflows automatically when "Watch A2P SMS Bacthes" fires in RingCentral — start multi-step automations without polling or manual checks.
Use "Get a Call Queue" as an automated action in RingCentral so records stay consistent whenever something changes elsewhere in your stack.
Layer "Watch Chats" from RingCentral with filters, transforms, and AI steps to build automations that match your exact business logic.

Frequently asked questions

Common questions about automating RingCentral in your workflows.

RingCentral has 9 triggers, including "Watch A2P SMS Bacthes", "Watch A2P SMS Messages", and "Watch Chats", and more. Use them to start workflows the moment RingCentral events fire — no polling required.

RingCentral Integrations

When to use RingCentral

Frequently asked questions

RingCentral Integrations

When to use RingCentral

Connect RingCentral to any app in workflows

Frequently asked questions

Connect RingCentral to any app in workflows

Connect RingCentral to any app in workflows

Connect RingCentral to any app in workflows

RingCentral Integrations

RingCentral triggers and actions

When to use RingCentral

Frequently asked questions

What triggers does RingCentral support?

What actions can I run in RingCentral?

Do I need to write code to automate this?

Is the integration secure?

RingCentral Integrations

RingCentral triggers and actions

When to use RingCentral

Connect RingCentral to any app in workflows

Frequently asked questions

What triggers does RingCentral support?

What actions can I run in RingCentral?

Do I need to write code to automate this?

Is the integration secure?

Connect RingCentral to any app in workflows

Connect RingCentral to any app in workflows

Connect RingCentral to any app in workflows