CallTrackingMetrics and MyAlice Integration

CallTrackingMetrics icon
MyAlice icon
CallTrackingMetrics
MyAlice

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Keep CallTrackingMetrics and MyAlice in sync by integrating their events and actions. When communication events happen in CallTrackingMetrics, update the MyAlice automatically - without any line of code in visual workflow builder.

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Learn about CallTrackingMetrics and MyAlice

Detailed info you need to know about CallTrackingMetrics and MyAlice integrations in WEXTL. Explore which modules apps support and how you connect them.

CallTrackingMetrics

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Communication1 trigger72 searches127 actionsCall tracking for businesses, with numbers, texts, and routing. [5]

MyAlice

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Communication1 trigger1 search4 actionsOmnichannel messaging platform for WhatsApp conversations, templates, and customer support. [6]

How to connect CallTrackingMetrics to MyAlice

Set up your CallTrackingMetrics and MyAlice integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between CallTrackingMetrics and MyAlice work in WEXTL?

WEXTL exposes actions and triggers for CallTrackingMetrics and MyAlice that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

CallTrackingMetrics triggersMyAlice actions

CallTrackingMetrics modules
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    Watch ActivityTriggers when a call, text, or form reaches the chosen moment. The same event can arrive more than once and may start multiple runs.
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    Add a Contact to a ListAdds a contact to a contact list.
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    Add a Lead Reactor TaskAdds a task to a lead reactor.
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    Add a Tag to an ActivityAdds one tag to an activity.
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    Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
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    Add Agent to a QueueUpdates add agent to a queue.
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    Add an Activity CommentAdds a comment on an activity.
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    Add an Opt-Out NumberAdds a phone number that must not be texted.
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    Add Numbers to a DialerAdds phone numbers for a dialer to call.
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    Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
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    Add Tracking Number to Target NumberAdds tracking number to target number.
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    Assign an Agent to a CallAssigns an agent to a queued call.
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    Block a Caller from a CallBlocks the caller on a specific activity.
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    Block a NumberBlocks a phone number from calling the account.
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    Buy a NumberBuys a phone number for an account.
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    Buy a Number by Area CodeBuys a phone number in an area code.
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    Cancel an AccountCancels a sub-account and releases its tracking numbers.
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    Check a Contact in a ListChecks whether a phone number is already in a contact list.
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    Create a Call SettingCreates a call setting for recordings and whispers.
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    Create a Call TriggerCreates a call trigger.
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    Create a Change NotificationCreates a notification that posts account changes to a URL.
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    Create a Contact ListCreates a contact list.
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    Create a DialerCreates a progressive or predictive dialer.
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    Create a Do Not Call NumberCreates a do not call number.
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    Create a Geo RouterCreates a geo router.
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    Create a Lead ReactorCreates a lead reactor.
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    Create a QueueCreates a call queue.
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    Create a Receiving NumberCreates a receiving number.
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    Create a ScheduleCreates a weekly schedule.
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    Create a Smart RouterCreates a smart router.
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    Create a Target NumberCreates a target number.
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    Create a Tracking SourceCreates a tracking source.
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    Create a UserCreates a user and sets their role on the account.
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    Create a User GroupCreates a user group.
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    Create a Voice MenuCreates a voice menu.
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    Create a Voice Menu ItemCreates a keypress option on a voice menu.
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    Create an AccountCreates a sub-account with shared billing or with the customer's own card.
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    Delete a Call RecordingDeletes the recording stored on a call.
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    Delete a Call SettingDeletes a call setting.
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    Delete a Call TranscriptionDeletes the transcript stored on a call.
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    Delete a Call TriggerDeletes a call trigger.
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    Delete a Change NotificationDeletes a change notification.
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    Delete a Contact ListDeletes a contact list.
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    Delete a Do Not Call NumberDeletes a do not call number.
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    Delete a Lead ReactorDeletes a lead reactor.
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    Delete a Lead Reactor TaskDeletes a task from a lead reactor.
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    Delete a Receiving NumberDeletes a receiving number.
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    Delete a SaleDeletes the sale recorded on an activity.
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    Delete a ScheduleDeletes a schedule.
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    Delete a Smart RouterDeletes a smart router.
MyAlice modules
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    List ChannelsRetrieves a list of WhatsApp channels.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Send a Text MessageSends a text message to a specified customer.
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    Send a WhatsApp TemplateSends a message from a WhatsApp template to a customer's phone.
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    Send an AttachmentSends an attachment to a customer.
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    Watch EventsTriggers when an event occurs.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and MyAlice integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to CallTrackingMetrics [5]

Alternative integrations to MyAlice [6]

Try CallTrackingMetrics and MyAlice on WEXTL®

Claim your 3-day trial to build CallTrackingMetrics with MyAlice integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting CallTrackingMetrics and MyAlice.

References

List of sources used to gather information about the CallTrackingMetrics and MyAlice integration.

  1. CallTrackingMetrics and MyAlice integration source code, module specs and credentials implementation.
  2. Our CallTrackingMetrics and MyAlice integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for CallTrackingMetrics and MyAlice — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. CallTrackingMetrics integration information
  6. MyAlice integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore CallTrackingMetrics and MyAlice, or get started