STEP 1
Connect CallTrackingMetrics and WhautoChat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
CallTrackingMetrics and WhautoChat Integration
Build communication workflows between CallTrackingMetrics and WhautoChat on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about CallTrackingMetrics and WhautoChat
Detailed info you need to know about CallTrackingMetrics and WhautoChat integrations in WEXTL. Explore which modules apps support and how you connect them.
CallTrackingMetrics
Call tracking for businesses, with numbers, texts, and routing. [5]
WhautoChat
Send WhatsApp, Instagram, Messenger, Telegram, and Live Chat messages, manage contacts and segments, and run broadcast campaigns from one omnichannel inbox. [6]
How to connect CallTrackingMetrics to WhautoChat
Set up your CallTrackingMetrics and WhautoChat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected CallTrackingMetrics and WhautoChat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between CallTrackingMetrics and WhautoChat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between CallTrackingMetrics and WhautoChat work in WEXTL?
WEXTL exposes actions and triggers for CallTrackingMetrics and WhautoChat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
CallTrackingMetrics triggersWhautoChat actions
CallTrackingMetrics modules
- Watch ActivityTriggers when a call, text, or form reaches the chosen moment. The same event can arrive more than once and may start multiple runs.
- Add a Contact to a ListAdds a contact to a contact list.
- Add a Lead Reactor TaskAdds a task to a lead reactor.
- Add a Tag to an ActivityAdds one tag to an activity.
- Add a Tracking Number to a Tracking SourceAdds a tracking number to a tracking source.
- Add Agent to a QueueUpdates add agent to a queue.
- Add an Activity CommentAdds a comment on an activity.
- Add an Opt-Out NumberAdds a phone number that must not be texted.
- Add Numbers to a DialerAdds phone numbers for a dialer to call.
- Add Receiving Number to Tracking NumberAdds receiving number to tracking number.
- Add Tracking Number to Target NumberAdds tracking number to target number.
- Assign an Agent to a CallAssigns an agent to a queued call.
- Block a Caller from a CallBlocks the caller on a specific activity.
- Block a NumberBlocks a phone number from calling the account.
- Buy a NumberBuys a phone number for an account.
- Buy a Number by Area CodeBuys a phone number in an area code.
- Cancel an AccountCancels a sub-account and releases its tracking numbers.
- Check a Contact in a ListChecks whether a phone number is already in a contact list.
- Create a Call SettingCreates a call setting for recordings and whispers.
- Create a Call TriggerCreates a call trigger.
- Create a Change NotificationCreates a notification that posts account changes to a URL.
- Create a Contact ListCreates a contact list.
- Create a DialerCreates a progressive or predictive dialer.
- Create a Do Not Call NumberCreates a do not call number.
- Create a Geo RouterCreates a geo router.
- Create a Lead ReactorCreates a lead reactor.
- Create a QueueCreates a call queue.
- Create a Receiving NumberCreates a receiving number.
- Create a ScheduleCreates a weekly schedule.
- Create a Smart RouterCreates a smart router.
- Create a Target NumberCreates a target number.
- Create a Tracking SourceCreates a tracking source.
- Create a UserCreates a user and sets their role on the account.
- Create a User GroupCreates a user group.
- Create a Voice MenuCreates a voice menu.
- Create a Voice Menu ItemCreates a keypress option on a voice menu.
- Create an AccountCreates a sub-account with shared billing or with the customer's own card.
- Delete a Call RecordingDeletes the recording stored on a call.
- Delete a Call SettingDeletes a call setting.
- Delete a Call TranscriptionDeletes the transcript stored on a call.
- Delete a Call TriggerDeletes a call trigger.
- Delete a Change NotificationDeletes a change notification.
- Delete a Contact ListDeletes a contact list.
- Delete a Do Not Call NumberDeletes a do not call number.
- Delete a Lead ReactorDeletes a lead reactor.
- Delete a Lead Reactor TaskDeletes a task from a lead reactor.
- Delete a Receiving NumberDeletes a receiving number.
- Delete a SaleDeletes the sale recorded on an activity.
- Delete a ScheduleDeletes a schedule.
- Delete a Smart RouterDeletes a smart router.
WhautoChat modules
- Add Tags to ContactAdds one or more tags to a contact.
- Assign Chat to StaffAssigns a contact's chat conversation to a staff member.
- Create BroadcastCreates a new broadcast campaign.
- Create ContactCreates a new contact.
- Create Contact TagCreates a new contact tag.
- Create SegmentCreates a new contact segment.
- Create WhatsApp TemplateCreates a new WhatsApp message template.
- Delete BroadcastDeletes a broadcast campaign.
- Delete ContactDeletes a contact.
- Delete Contact TagDeletes a contact tag.
- Delete SegmentDeletes a contact segment.
- Get Account InfoReturns the account name and owner details.
- Get BroadcastReturns a single broadcast campaign.
- Get Broadcast LogsRetrieves the delivery logs of a broadcast campaign.
- Get ContactReturns a single contact.
- Get Contact MessagesRetrieves the message history of a contact.
- Get Contact TagReturns a single contact tag.
- Get SegmentReturns a single contact segment.
- Get StaffReturns a single staff member.
- Get WhatsApp TemplateReturns a single WhatsApp message template.
- Get WorkspaceReturns a single workspace.
- Make an API CallPerforms an arbitrary authorized API call.
- Remove Tags from ContactRemoves one or more tags from a contact.
- Search BroadcastsRetrieves a list of broadcast campaigns.
- Search Contact TagsRetrieves a list of contact tags.
- Search ContactsRetrieves a list of contacts.
- Search SegmentsRetrieves a list of contact segments.
- Search StaffRetrieves a list of staff members.
- Search WhatsApp TemplatesRetrieves a list of WhatsApp message templates.
- Search WorkspacesRetrieves a list of workspaces.
- Send Instagram Media MessageSends a media message to a contact on Instagram.
- Send Instagram Template MessageSends a structured template message to a contact on Instagram.
- Send Instagram Text MessageSends a text message to a contact on Instagram.
- Send Live Chat Media MessageSends a media message to a contact in Live Chat.
- Send Live Chat Template MessageSends a structured template message to a contact in Live Chat.
- Send Live Chat Text MessageSends a text message to a contact in Live Chat.
- Send Messenger Media MessageSends a media message to a contact on Facebook Messenger.
- Send Messenger Template MessageSends a structured template message to a contact on Facebook Messenger.
- Send Messenger Text MessageSends a text message to a contact on Facebook Messenger.
- Send Telegram Media MessageSends a media message to a contact on Telegram.
- Send Telegram Template MessageSends a structured template message to a contact on Telegram.
- Send Telegram Text MessageSends a text message to a contact on Telegram.
- Send WhatsApp Catalog MessageSends a product catalog message to a contact on WhatsApp.
- Send WhatsApp Interactive Buttons MessageSends an interactive buttons message to a contact on WhatsApp.
- Send WhatsApp Interactive CTA URL MessageSends an interactive call-to-action link message to a contact on WhatsApp.
- Send WhatsApp Interactive List MessageSends an interactive list message to a contact on WhatsApp.
- Send WhatsApp Media MessageSends a media message to a contact on WhatsApp.
- Send WhatsApp Product List MessageSends a product list message to a contact on WhatsApp.
- Send WhatsApp Product MessageSends a single product message to a contact on WhatsApp.
- Send WhatsApp Template MessageSends an approved template message to a contact on WhatsApp.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with CallTrackingMetrics and WhautoChat integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting CallTrackingMetrics and WhautoChat.
Connect your CallTrackingMetrics and WhautoChat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when CallTrackingMetrics's "Watch Activity" fires, WEXTL can "Add Tags to Contact" in WhautoChat. CallTrackingMetrics has 1 trigger (including Watch Activity); WhautoChat has 53 actions (including Add Tags to Contact, Assign Chat to Staff, and Create Broadcast). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. CallTrackingMetrics-to-WhautoChat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment CallTrackingMetrics (or WhautoChat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your CallTrackingMetrics + WhautoChat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the CallTrackingMetrics and WhautoChat integration.
- CallTrackingMetrics and WhautoChat integration source code, module specs and credentials implementation.
- Our CallTrackingMetrics and WhautoChat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for CallTrackingMetrics and WhautoChat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- CallTrackingMetrics integration information
- WhautoChat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library