Can Heidi trigger actions in LiveHelpNow, and LiveHelpNow in Heidi?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Heidi and LiveHelpNow?

No. Heidi-to-LiveHelpNow automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Heidi + LiveHelpNow Integration

Connect Heidi and LiveHelpNow to automate support work — trigger in one app, run actions in the other, wired in minutes.

Example: when LiveHelpNow's "Watch Callbacks" fires, WEXTL can "Add Sessions to Patient Profile" in Heidi. Heidi has 36 actions (including Add Sessions to Patient Profile, Ask Heidi, and Convert Note to Sectional Format); LiveHelpNow has 61 actions (including Accept a Callback, Accept a Chat, and Accept a Ticket).

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LiveHelpNow triggersHeidi actions

LiveHelpNow workflow triggers

Heidi workflow actions

Frequently asked questions

Common questions about connecting Heidi and LiveHelpNow.

Connect your Heidi and LiveHelpNow accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

HeidiBrowse all Heidi triggers, actions, and integrations.

LiveHelpNowBrowse all LiveHelpNow triggers, actions, and integrations.

Heidi + LiveHelpNow Integration

Frequently asked questions

How do I connect Heidi and LiveHelpNow?

What can I automate between Heidi and LiveHelpNow?

Can Heidi trigger actions in LiveHelpNow, and LiveHelpNow in Heidi?

Do I need to write code to integrate Heidi and LiveHelpNow?

Explore Heidi and LiveHelpNow, or get started

Heidi + LiveHelpNow Integration

Frequently asked questions

How do I connect Heidi and LiveHelpNow?

What can I automate between Heidi and LiveHelpNow?

Can Heidi trigger actions in LiveHelpNow, and LiveHelpNow in Heidi?

Do I need to write code to integrate Heidi and LiveHelpNow?

Explore Heidi and LiveHelpNow, or get started