Kommo Integration

Sales CRM — leads, contacts, companies, tasks, and pipelines. Turn Kommo record changes into automated workflows for sales and customer teams. Start with Watch Events, then connect actions such as Companies List and Contacts List to what happens next.

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Supported triggers and actions for Kommo integration

Triggers can detect changes in Kommo and run actions that can create, search or modify data inside Kommo automatically [3] — exactly how you set them.

Watch EventsTriggers when a events is created or updated.
Watch New CompaniesWatch New Companies as they are created.
Watch New ContactsWatch New Contacts as they are created.
Watch New Conversation MessagesWatch New Conversation Messages as they are created.
Watch New ConversationsWatch New Conversations as they are created.
Watch New EventsWatch New Events as they are created.
Watch New Incoming LeadsWatch New Incoming Leads as they are created.
Watch New LeadsWatch New Leads as they are created.
Watch New ListsWatch New Lists as they are created.
Watch New Loss ReasonsWatch New Loss Reasons as they are created.
Watch New NotesWatch New Notes as they are created.
Watch New TasksWatch New Tasks as they are created.
Watch New TemplatesWatch New Templates as they are created.
Companies ListThe method allows you to get a list of companies.
Contacts ListThis method allows to get a list of contacts in the account.
Custom Fields ListThis method allows to get a list of custom fields in the account (leads, companies, contacts).
Custom Fields List of a ListThis method allows to get a list of list custom fields .
Events ListThis method allows getting the events list.
Get a Salesbot by IDThe method allows to obtain a Salesbot by its ID.
Get a Version of FileA method that allows you to get file versions.
Get Company by IDThis method allows to get a particular company data by its ID.
Get Contact by IDThis method allows to get a particular contact data by its ID.
Get Contact ChatsThe method allows you to retrieving a contact’s chats.
Get Conversation by IDThe method allows you to obtain data for a specific conversation by its ID.
Get Conversation MessagesThe method allows to retrieve messages from a conversation.
Get ConversationsThe method returns a collection of conversations in the account.
Get Entities Associated with a FileThis method allows to get entities associated with a file.
Get Entity Field by IDThis method allows to get a list of custom fields in the account (leads, companies, contacts).
Get Event by IDThis method allows getting a particular event data by its ID.
Get Field Group by IDRetrieves field group by ID.
Get Field GroupsRetrieves field groups.
Get File by UUIDA method that allows you to receive a file.
Get FilesThe method for obtaining account files that meet specified filters requires a request to be sent to the file service host.
Get Files Attached to an EntityThe method allows to get files attached to a chosen entity.
Get Incoming Lead by UIDThis method allows getting a particular incoming lead data by its UID.
Get Lead by IDThis method allows getting a particular lead data by its ID.
Get LeadsThis method allows getting a list of leads in the account.
Get Lead SubscribersThe method allows to get lead subscribers.
Get ListThe method allows getting a particular list of data by its ID.
Get List ElementThis method allows to get a list element data by its ID.
Get List ElementsThis method allows getting available list elements.
Get List of TemplatesThe method allows you to get a list of templates in your account.
Get List of Website Chat ButtonsThe method allows you to get a paginated list of parameters of all CRM Plugins in your account.
Get ListsThe method allows getting a list of available lists.
Get Loss Reason by IDRetrieves loss reason by ID.
Get Loss ReasonsRetrieves loss reasons.
Get Note by IDThis method allows getting a particular note data by its ID.
Get Notes List by Entity TypeThis method allows getting a list of notes by the entity type.
Get Notes List of EntityThis method allows getting a notes list by the ID of the parent entity.
Get Pipeline by IDThis method allows getting a single pipeline object by its ID.
Get PipelinesThe method allows to get a list of pipelines on the account.
Get Pipeline Stage by IDThis method allows to get a pipeline stage object by its ID.
Get Role by IDThis method allows getting a particular role data by its ID.
Get Source by IDThe method returns a source object.
Get SourcesThe method allows you to get a list of the integration sources.
Get Task by IDThis method allows to get a particular task data by its ID.
Get Template by IDThe method allows you to get data about a template.
Getting Events TypesThis method allows getting all available events types.
Get User by IDThis method allows to get the data of the user on the account by user’s ID.
Get Website Chat ButtonThe method allows you to obtain the parameters of one CRM Plugin.
Incoming Leads ListThis method allows getting a list of the incoming leads in the account.
Linked Entities ListThis method allows getting a list of entities linked to a lead/contact/company by the ID of the lead, contact or company.
List of Entity TagsThis method allows to get the list of entity tags on the account.
Pipeline Stages ListThis method allows to get a list of pipeline stages on the account.
Salesbots ListThe method allows getting a list of Salesbots in the account.
Tasks ListPerforms the list operation.
User Roles ListThis method allows getting a list of user roles on the account.
Users ListThis method allows to get the data of the user on the account by user’s ID.
Widgets ListThis method returns an aggregated list of public widgets installed on the account as well as widgets added by the current user.
Accepting Incoming LeadsThis method allows accept an incoming lead.
Activate UsersThis method allows to activate users in the account in bulk.
Add a Source of the Type FileAdds a source of the type file.
Add a Source of the Type TextAdds a source of the type text.
Add a Source of the Type URLAdds a source of the type URL.
Add Call NoteThis method allows adding multiple calls.
Add Call NotificationAdds call notification.
Add CompaniesThis method allows adding one or more companies into the account.
Add Custom FieldsThis method allows to add singular or multiple custom fields to an entity(leads, companies, contacts).
Add Field GroupsAdds field groups.
Adding a Custom Field to a ListThis method allows adding singular or multiple custom fields to a list.
Adding ContactsThis method allows adding multiple or singular contacts into the account.
Adding Incoming Leads from the Type FormThis method allows adding multiple or singular incoming leads.
Adding ListsThe method allows adding multiple lists.
Adding PipelinesThis method allows adding multiple pipelines.
Adding RolesThis method allows to add multiple roles to the account.
Adding Tags to a Single EntityThis method allows updating tags of a single entity. An object should be passed.
Adding Tags to EntitiesThis method allows updating multiple entities. An array of entity objects is passed.
Add LeadsThis method allows adding multiple or singular leads into the account.
Add NotesThis method allows adding multiple notes.
Add SourcesThe method allows you to post a list of the integration sources.
Add Stages to PipelineThis method allows adding multiple stages. You can pass stage descriptions (optional).
Add TasksThis method allows adding multiple tasks.
Add TemplatesThe method allows adding templates in a bunch.
Add UsersThis method allows to add multiple users to the account.
Attach Files to an EntityThe method allows to attach files to a chosen entity.
Close ConversationMethod allows you to launch a NPS bot or close a conversation by its ID. NPS bot is being launched only when it is enabled in the account settings, available in your plan and no force_close parameter.
Complex Addition of Leads with Contact and CompanyThe method allows you to add leads with contacts and a company to your account in batches. The added data can be checked in the duplicate control.
Connect Online Chat to CRM PluginThis method enables you to link an online chat to the CRM Plugin. The process of creating an online chat and connecting it to the CRM Plugin happens asynchronously, and not in the context of a request.
Create a File Upload SessionThe method allows you to create a session to upload a file or version of a file. If the method is used to upload a new version of a file, then the uploaded version will automatically become the active.
Creating Tags for a Particular Entity TypeThis method allows adding multiple tags for a particular entity specified in the method URL.
Deactivate UsersThis method allows to deactivate users in the account in bulk.
Declining Incoming LeadsThis method allows declining an incoming lead.
Delete a TemplateThe method allows deleting a template in your account. If the file attached to the template has not been used anywhere else, or all entities where it was used have been deleted, then the file will be.
Delete Field GroupDeletes field group.
Delete FilesThe method allows you to delete files from the account.
Delete PipelineThis method allows to delete a pipeline from the account.
Delete Pipeline StageThis method allows deleting a stage.
Delete RoleThis method allows deleting a user role from the account.
Delete SourceThe method allows you to remove a specific source. No request body is not required to be passed.
Delete SourcesThe method allows you to delete the integration sources in batches. An array of source objects is passed.
Delete TemplatesThe method allows deleting a template in your account. You can delete either a specific template or several templates at once. If the file attached to the template has not been used anywhere else, or.
Deleting a Custom FieldThis method allows you to delete a custom field of an entity on the account.
Detach Files from an EntityThe method allows to detach files from a chosen entity.
Edit a FileThe method allows you to edit the file. When you edit a file, you can change its name or active version.
Edit a Whats App Template StatusThe method allows editing the WhatsApp template status.
Edit Field GroupEdits field group.
Editing ListsThis method allows editing multiple lists. An array of list objects is passed.
Editing RolesThis method allows editing user roles.
Edit ListThis method allows editing a singular list. The list object is passed.
Edit List ElementThis method allows editing multiple list elements. An object is passed.
Edit NoteThis method allows to edit multiple notes. An array of objects is passed.
Edit NotesThis method allows to edit multiple notes. An array of objects is passed.
Edit PipelineThis method allows editing the pipeline on the account.
Edit TaskTo edit a singular task, you can add the task ID into the method URL. The task object is passed.
Edit TasksThis method allows to edit multiple tasks. When updating multiple tasks, an array of task objects is passed.
Edit TemplatesThe method allows editing templates in a bunch.
Getting a List Field by Its IDThis method allows to get a list of custom fields in the account.
Incoming Leads Summary InformationThis method allows getting summary information about the incoming leads.
Launch Import of Products from CRM to AIThe method allows you to launch products import.
Launch SalesbotPerforms the salesbot operation.
Launch SalesbotsPerforms the salesbots operation.
Linking EntitiesThis method allows linking entities to a lead, contact or company.
Linking Incoming LeadsThis method allows linking an incoming lead to an existing lead.
Pipeline Stage EditThis method allows editing a pipeline stage. You can pass stage descriptions (optional).
Restore FilesThis method allows to restore files of the account.
Send Message to ConversationThe method allows to send a message to a conversation.
Stop SalesbotStops salesbot.
Submit a Whats App Template for ModerationThe method allows submitting a WhatsApp template for moderation.
Uninstalling WidgetThis method allows uninstalling a widget by its code.
Unlinking EntitiesThis method allows unlinking entities from a lead, contact or company.
Update a Custom Field of a CatalogThis method allows updating a custom field of a list.
Update CompanyThis method allows updating a singular company (an object is passed).
Update ContactThis method allows updating a contact. The contact object is passed.
Update Custom FieldThis method allows to update a singular custom field of an entity(leads/contacts/companies).
Update Custom FieldsThis method allows updating multiple custom fields of an entity (leads/contacts/companies).
Update LeadThis method allows updating a single lead. Pass an object to update a single lead.
Update LeadsThis method allows updating multiple leads. When updating multiple leads, an array of lead objects is passed.
Update SourceThe method allows you to edit a specific source.
Update SourcesThe method allows you to edit sources in batches.
Updating CompaniesThis method allows updating multiple companies. An array of objects is passed.
Updating ContactsThis method allows updating multiple contacts. When updating multiple contacts, an array of contact objects is passed.
Upload a Part of the FileThe method allows you to upload part of the file. The request must be sent to the file service host. The full link indicating the session_token is returned when the session is opened.

How to integrate Kommo in automation workflow?

3 simple steps to make your Kommo connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Kommo in workflow

Pick Kommo app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Kommo

When prompted, authorize access to Kommo in WEXTL once. Kommo credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Kommo account. Approve?

STEP 3

Build a workflow

Build your workflow with Kommo yourself or with WEXTL® AI Builder. Connect Kommo to any available integrations [5], or use HTTP node to go beyond them.

Kommo

How Kommo connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Kommo app is called in workflows. That allows your crm automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Kommo supports.

Full Kommo API documentation

The following table illustrates what fields Kommo integration require during authorization flow inside our workflow builder [4].

Demonstration of Kommo connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
Client IDRequired	text	Go to your account > Settings > Integrations > Create Integration (or select an existing private integration). The Integration ID shown there is your Client ID.
Client SecretRequired	password	In the same integration's settings page (Settings > Integrations > your integration), copy the Secret Key value shown under the Keys and Scopes tab.

Connect Kommo to popular apps on WEXTL

Enter a name of the other app you want to sync with Kommo below. Click on selected app to explore integration options with Kommo. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Kommo integration

Select Watch New Incoming Leads trigger from Kommo - this will be a starting point in your automation. Whenever event happens in Kommo, workflow will start [7] from Watch New Incoming Leads node.

Search for Add Leads, connect it as the next step of integration sequence. You can use filters between Watch New Incoming Leads and Add Leads, so only important data pass from Watch New Incoming Leads to the next step. WEXTL gives you full control over the process of Kommo automation. All parts of workflow are visible on the canvas [4].

Kommo on WEXTL has 152 modules for combining crm automations. Explore Kommo documentation for more.

Kommo

Watch New Incoming Leads

Copper

Performs action

Copper

Triggers

Kommo

Add Leads

Demonstration of how visual Kommo automation [6] looks in WEXTL.

Frequently asked questions

Common questions about automating Kommo in your workflows.

Kommo has 13 triggers, including "Watch Events", "Watch New Companies", and "Watch New Contacts", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 139 actions, including "Companies List", "Contacts List", and "Custom Fields List", and more. Refer to our Kommo Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Kommo integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Kommo official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Kommo provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Kommo or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Kommo inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Kommo modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Kommo integration.

Kommo integration source code, module specs and credentials implementation.
Internal Kommo integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Kommo vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Kommo App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Kommo Integration

Supported triggers and actions for Kommo integration