Luma Health Integration

Patient engagement platform for healthcare providers that automates appointment scheduling, reminders, and two-way messaging. Route Luma Health tickets, replies, and customer issues into CRM, chat, and escalation workflows. When Watch Appointments arrives, automatically continue with Get Appointment or Get Availability.

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Supported triggers and actions for Luma Health integration

Triggers can detect changes in Luma Health and run actions that can create, search or modify data inside Luma Health automatically [3] — exactly how you set them.

Watch AppointmentsTriggers when a new appointment is created or updated in Luma Health.
Watch EstimatesTriggers when a new cost estimate is created or updated in Luma Health.
Watch MessagesTriggers when a new patient message is received or sent in Luma Health.
Watch OffersTriggers when a new waitlist appointment offer is created or its status changes.
Watch PatientsTriggers when a new patient record is created or an existing one is updated in Luma Health.
Watch RecallsTriggers when a new recall campaign is created or its status changes in Luma Health.
Watch UsersTriggers when a new staff user account is created or updated in the Luma Health organization.
Watch WaitlistsTriggers when a new waitlist entry is created or its status changes in Luma Health.
Get AppointmentRetrieves a single appointment record by its ID.
Get AvailabilityRetrieves a single provider availability slot by its ID.
Get EstimateRetrieves a single cost estimate record by its ID.
Get MessageRetrieves a single patient message by its ID.
Get OfferRetrieves a single waitlist appointment offer by its ID.
Get PatientRetrieves a single patient record by its ID.
Get Patient Contact PreferencesRetrieves the communication channel preferences (SMS, email, voice) for a specific patient.
Get RecallRetrieves a single patient recall campaign by its ID.
Get ReportRetrieves a single practice report by its ID.
Get UserRetrieves a single staff user account by its ID.
Get WaitlistRetrieves a single waitlist entry by its ID.
List AppointmentsSearches and returns a list of appointments matching the specified filters.
List AvailabilitiesReturns a list of open provider availability slots matching the specified criteria.
List EstimatesReturns a list of cost estimates matching the specified filters.
List MessagesReturns a list of patient messages matching the specified filters.
List OffersReturns a list of waitlist appointment offers matching the specified filters.
List PatientsReturns a list of patient records matching the specified search criteria.
List RecallsReturns a list of patient recall campaigns matching the specified filters.
List ReportsReturns a list of practice reports matching the specified filters.
List Scheduler AvailabilitiesReturns available booking slots from the Luma Health online scheduler for patient self-scheduling.
List UsersReturns a list of staff user accounts in the Luma Health organization.
List WaitlistsReturns a list of appointment waitlist entries matching the specified filters.
Create AppointmentBooks a new appointment for a patient at a specified date, time, and location.
Create EstimateGenerates a new cost estimate for a patient's upcoming treatment or procedure.
Create MessageSends a new chat message to a patient via the Luma Health messaging channel.
Create OfferCreates a new appointment offer to fill a cancellation slot on the patient waitlist.
Create PatientRegisters a new patient record in Luma Health with demographic and contact information.
Create RecallCreates a recall campaign to re-engage a patient due for a follow-up or preventive visit.
Create ReportGenerates a new operational or analytics report for the practice.
Create UserCreates a new staff user account in the Luma Health organization.
Create WaitlistAdds a patient to the appointment waitlist for a specified provider or time slot.
Delete AppointmentCancels and permanently removes an appointment record by its ID.
Delete EstimatePermanently removes a cost estimate record by its ID.
Delete OfferWithdraws and permanently removes a waitlist appointment offer by its ID.
Delete PatientPermanently removes a patient record from Luma Health by its ID.
Delete RecallPermanently removes a patient recall campaign by its ID.
Delete ReportPermanently removes a saved report by its ID.
Delete UserPermanently removes a staff user account from the Luma Health organization by its ID.
Delete WaitlistRemoves a patient entry from the appointment waitlist by its ID.
Make an API CallExecutes an arbitrary authenticated HTTP request against the Luma Health API.
Update AppointmentUpdates the details of an existing appointment such as time, provider, or status.
Update AvailabilityModifies the schedule or settings of an existing provider availability slot.
Update EstimateUpdates the details or amounts of an existing cost estimate.
Update Message VisibilityUpdates the read or visibility status of an existing patient message.
Update OfferUpdates the status or details of an existing waitlist appointment offer.
Update PatientUpdates the demographic or contact information of an existing patient record.
Update RecallUpdates the settings or status of an existing patient recall campaign.
Update ReportUpdates the configuration or parameters of an existing practice report.
Update SchedulerUpdates the configuration or rules of the Luma Health online patient scheduler.
Update UserUpdates the profile or permissions of an existing staff user account.
Update WaitlistUpdates the details or priority of an existing patient waitlist entry.

How to integrate Luma Health in automation workflow?

3 simple steps to make your Luma Health connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Luma Health in workflow

Pick Luma Health app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Luma Health

When prompted, authorize access to Luma Health in WEXTL once. Luma Health credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Luma Health account. Approve?

STEP 3

Build a workflow

Build your workflow with Luma Health yourself or with WEXTL® AI Builder. Connect Luma Health to any available integrations [5], or use HTTP node to go beyond them.

Luma Health

How Luma Health connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Luma Health app is called in workflows. That allows your support automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Luma Health supports.

Full Luma Health API documentation

The following table illustrates what fields Luma Health integration require during authorization flow inside our workflow builder [4].

Video slide demonstrates how Luma Health is connected in WEXTL builder [4].

Field	Type	Help
Client IDRequired	text	The Client ID provided by Luma Health. Retrieve it via GET /auth/clients in your Luma account.
Client SecretRequired	password	The Client Secret associated with your Client ID. Retrieve or rotate it via PATCH /auth/clients.

Connect Luma Health to popular apps on WEXTL

Enter a name of the other app you want to sync with Luma Health below. Click on selected app to explore integration options with Luma Health. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Luma Health integration

Select Watch Patients trigger from Luma Health - this will be a starting point in your automation. Whenever event happens in Luma Health, workflow will start [7] from Watch Patients node.

Search for Get Patient Contact Preferences, connect it as the next step of integration sequence. You can use filters between Watch Patients and Get Patient Contact Preferences, so only important data pass from Watch Patients to the next step. WEXTL gives you full control over the process of Luma Health automation. All parts of workflow are visible on the canvas [4].

Luma Health on WEXTL has 59 modules for crafting support automations. Explore Luma Health documentation for more.

Video slide demonstrates how Watch Patients and Get Patient Contact Preferences nodes are used in Luma Health workflow.

Video slide demonstrates how Watch Patients and Get Patient Contact Preferences [6] nodes are used in Luma Health workflow.

Frequently asked questions

Common questions about automating Luma Health in your workflows.

Luma Health has 8 triggers, including "Watch Appointments", "Watch Estimates", and "Watch Messages", and more. Triggers are start points of the workflow, and automations may start from them.

Integration has 51 actions, including "Get Appointment", "Get Availability", and "Get Estimate", and more. Refer to our Luma Health Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Luma Health integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Luma Health official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Luma Health provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Luma Health or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Luma Health inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Luma Health modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Luma Health integration.

Luma Health integration source code, module specs and credentials implementation.
Internal Luma Health integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Luma Health vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Luma Health App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Luma Health Integration

Supported triggers and actions for Luma Health integration