What actions can I run in Retell AI?

5 actions are available, including "Get a Call", "Search Calls", and "Create a Phone Call", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Retell AI Integrations

Voice AI platform for building phone agents and conversational call flows. Route Retell AI messages and channels into workflows that update CRM, tickets, or docs.

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Watch CallsTriggers when a new call has been created.
Get a CallRetrieves a single call by id.
Search CallsPerfoms search of calls by specified criteria (timestamp, agent id, start time, end time).
Create a Phone CallCreates a new phone call.
Create a Web CallCreates a new web call with specified agent.
Make an API CallPerforms an arbitrary authorized API call.

When to use Retell AI

Common scenarios where Retell AI automation saves time and reduces manual work.

React to "Watch Calls" in Retell AI in real time: route the event into CRM, chat, ticketing, or any connected service.
Run "Search Calls" in Retell AI from any upstream event — map fields once and let the automation handle the rest.
Include "Search Calls" from Retell AI in larger multi-tool workflows to move data end-to-end without hand-offs.

Use in workflow automation

Start from Retell AI’s Watch Calls trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Phone Call as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 6 ready-made steps for communication work, and every run records what went in and what came back.

Retell AI workflow on the canvas: Watch Calls then Create a Phone Call

Frequently asked questions

Common questions about automating Retell AI in your workflows.

Retell AI has 1 trigger, including "Watch Calls". Use them to start workflows the moment Retell AI events fire — no polling required.

Use in workflow automation

Start from Retell AI’s Watch Calls trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Create a Phone Call as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 6 ready-made steps for communication work, and every run records what went in and what came back.

Retell AI Integrations

When to use Retell AI

Use in workflow automation

Frequently asked questions

Retell AI Integrations

When to use Retell AI

Connect Retell AI to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Retell AI to any app in workflows

Connect Retell AI to any app in workflows

Connect Retell AI to any app in workflows

Retell AI Integrations

Retell AI triggers and actions

When to use Retell AI

Use in workflow automation

Frequently asked questions

What triggers does Retell AI support?

What actions can I run in Retell AI?

Do I need to write code to automate this?

Is the integration secure?

Retell AI Integrations

Retell AI triggers and actions

When to use Retell AI

Connect Retell AI to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Retell AI support?

What actions can I run in Retell AI?

Do I need to write code to automate this?

Is the integration secure?

Connect Retell AI to any app in workflows

Connect Retell AI to any app in workflows

Connect Retell AI to any app in workflows