TeamDynamix icon

TeamDynamix Integration

IT service management and project portfolio platform for tickets, assets, and requests. Route TeamDynamix tickets, replies, and customer issues into CRM, chat, and escalation workflows. When Watch Assets arrives, automatically continue with Get a Person or Get a Project.
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  • GDPR
  • Data Encryption
  • 2FA
  • Local Data Region

Supported triggers and actions for TeamDynamix integration

Triggers can detect changes in TeamDynamix and run actions that can create, search or modify data inside TeamDynamix automatically [3] — exactly how you set them.

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    Watch AssetsTriggers when new assets are created or updated.
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    Watch IssuesTriggers when a new issue is created or updated.
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    Watch ProjectsTriggers when a new project is added or an existing project is updated.
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    Watch TasksTriggers when a new task is created.
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    Watch TicketsTriggers when new tickets are created.
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    Watch Time EntriesTriggers when new time entries are recorded.
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    Get a PersonRetrieves information about a specific person.
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    Get a ProjectRetrieves a project from the service.
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    Get a TaskRetrieves a task by its ID.
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    Get a TicketRetrieves a ticket from the service.
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    Get a Time EntryRetrieves a time entry.
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    Get an AssetRetrieves an asset from the service.
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    Get an Asset ContractRetrieves an asset contract.
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    Get an Asset VendorRetrieves an asset vendor.
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    Get an AttachmentRetrieves an attachment from the specified location.
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    Get an IssueRetrieves an issue from the service using its ID.
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    Get Attachment ContentRetrieves the content of an attachment.
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    List PersonsRetrieves all persons.
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    List TasksRetrieves all tasks.
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    List Ticket Saved SearchesRetrieves all ticket searches.

How to integrate TeamDynamix in automation workflow?

3 simple steps to make your TeamDynamix connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

How TeamDynamix connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever TeamDynamix app is called in workflows. That allows your support automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that TeamDynamix supports.

The following table illustrates what fields TeamDynamix integration require during authorization flow inside our workflow builder [4].

Demonstration of TeamDynamix connection step inside WEXTL Workflow Builder [4].

FieldTypeHelp
SubdomainRequired
text

Your subdomain e.g rollins in https://rollins.teamdynamix.com/. Paste rollins only.

UsernameRequired
text—
PasswordRequired
password—

Connect TeamDynamix to popular apps on WEXTL

Enter a name of the other app you want to sync with TeamDynamix below. Click on selected app to explore integration options with TeamDynamix. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with TeamDynamix integration

Select Watch Assets trigger from TeamDynamix - this will be a starting point in your automation. Whenever event happens in TeamDynamix, workflow will start [7] from Watch Assets node.

Search for Create an Asset Contract, connect it as the next step of integration sequence. You can use filters between Watch Assets and Create an Asset Contract, so only important data pass from Watch Assets to the next step. WEXTL gives you full control over the process of TeamDynamix automation. All parts of workflow are visible on the canvas [4].

TeamDynamix on WEXTL has 50 modules for crafting support automations. Explore TeamDynamix documentation for more.

Video slide demonstrates how Watch Assets and Create an Asset Contract nodes are used in TeamDynamix workflow.

Video slide demonstrates how Watch Assets and Create an Asset Contract [6] nodes are used in TeamDynamix workflow.

Frequently asked questions

Common questions about automating TeamDynamix in your workflows.

Try TeamDynamix on WEXTL®

Claim your 3-day trial to build TeamDynamix integrations and access every WEXTL® feature.

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References

List of sources used to gather information about the TeamDynamix integration.

  1. TeamDynamix integration source code, module specs and credentials implementation.
  2. Internal TeamDynamix integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official TeamDynamix vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
  5. WEXTL® Apps Library
  6. WEXTL® TeamDynamix App Documentation
  7. WEXTL® Workflow Scheduler
  8. WEXTL® HTTP node documentation