What actions can I run in VitalPBX?

2 actions are available, including "Search CDR" and "Make an API Call". Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

VitalPBX Integrations

Open-source PBX for managing extensions, calls, and telephony routing. Route VitalPBX messages and channels into workflows that update CRM, tickets, or docs.

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GDPR
Data Encryption
2FA
Local Data Region

Watch CallsWatches for new calls.
Search CDRRetrieves a list of calls matching specified criteria.
Make an API CallPerforms an arbitrary authorized API call.

When to use VitalPBX

Common scenarios where VitalPBX automation saves time and reduces manual work.

Use VitalPBX's "Watch Calls" trigger to react the instant an event occurs and push data into connected tools.
Automate "Make an API Call" in VitalPBX as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Combine "Make an API Call" from VitalPBX with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

Use in workflow automation

Start from VitalPBX’s Watch Calls trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Make an API Call as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 3 ready-made steps for communication work, and every run records what went in and what came back.

VitalPBX workflow on the canvas: Watch Calls then Make an API Call

Frequently asked questions

Common questions about automating VitalPBX in your workflows.

VitalPBX has 1 trigger, including "Watch Calls". Use them to start workflows the moment VitalPBX events fire — no polling required.

Use in workflow automation

Start from VitalPBX’s Watch Calls trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Make an API Call as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 3 ready-made steps for communication work, and every run records what went in and what came back.

VitalPBX Integrations

When to use VitalPBX

Use in workflow automation

Frequently asked questions

VitalPBX Integrations

When to use VitalPBX

Connect VitalPBX to any app in workflows

Use in workflow automation

Frequently asked questions

Connect VitalPBX to any app in workflows

Connect VitalPBX to any app in workflows

Connect VitalPBX to any app in workflows

VitalPBX Integrations

VitalPBX triggers and actions

When to use VitalPBX

Use in workflow automation

Frequently asked questions

What triggers does VitalPBX support?

What actions can I run in VitalPBX?

Do I need to write code to automate this?

Is the integration secure?

VitalPBX Integrations

VitalPBX triggers and actions

When to use VitalPBX

Connect VitalPBX to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does VitalPBX support?

What actions can I run in VitalPBX?

Do I need to write code to automate this?

Is the integration secure?

Connect VitalPBX to any app in workflows

Connect VitalPBX to any app in workflows

Connect VitalPBX to any app in workflows