Acumbamail and Thulium Integration

Acumbamail icon
Thulium icon
Acumbamail
Thulium

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Build communication workflows between Acumbamail and Thulium on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.

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Learn about Acumbamail and Thulium

Detailed info you need to know about Acumbamail and Thulium integrations in WEXTL. Explore which modules apps support and how you connect them.

Acumbamail

Acumbamail icon

Communication2 triggers5 searches7 actionsEmail marketing platform for campaigns, lists, and subscriber automation. [5]

Thulium

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Communication8 triggers22 searches47 actionsCloud contact center for voice, chat, and customer service operations. [6]

How to connect Acumbamail to Thulium

Set up your Acumbamail and Thulium integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Acumbamail and Thulium work in WEXTL?

WEXTL exposes actions and triggers for Acumbamail and Thulium that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Acumbamail triggersThulium actions

Acumbamail modules
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    Create a SubscriberAdds new contacts to a list.
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    Create a Subscriber ListCreates a subscriber list in the service.
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    Create/Send a CampaignCreates and sends a campaign using the specified criteria.
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    Delete a SubscriberRemoves a contact from a list.
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    Delete a Subscriber ListRemoves an unused or outdated subscriber list from the service.
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    Get a Campaign ReportRetrieves performance analytics for campaigns.
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    Get Subscriber InfoRetrieves details of a specific subscriber.
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    Get Subscriber List DetailRetrieves details of a specific subscriber list.
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    List SubscribersFetches all subscribers from a list.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Send a Transactional EmailSends a one-off email automatically.
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    Update a SubscriberUpdates a contact in a list.
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    Watch EmailsTriggers when a new email campaign event occurs.
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    Watch List SubscriberTriggers when a subscriber is added to a list.
Thulium modules
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    Add Agents to a CampaignAdds a list of agents to an outbound campaign.
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    Add Comment to a TicketAdds a comment to a ticket.
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    Add Customer Response to a TicketAdds a customer response to a ticket.
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    Add Entry to CustomerAdds an entry to customer feeds.
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    Add Multiple Records to CRM OutboundAdds multiple records to the specified CRM outbound.
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    Answer a PhoneAnswers an agent's phone call when he uses the Thulium Softphone.
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    Clone an Outbound CampaignClones an outbound campaign to replicate its settings and structure.
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    Create a CampaignCreates a new campaign.
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    Create a TicketCreates a new ticket in the system.
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    Create a Voicebot InteractionInitiates a voicebot interaction.
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    Create an AgentCreates a new agent.
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    Create Multiple CustomersCreates multiple customers at once.
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    Delete a CampaignRemoves a campaign from the service permanently.
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    Delete a ChatDeletes a chat session.
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    Delete a CompanyDeletes a specific company.
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    Delete a CustomerRemoves a single customer specified by an ID parameter.
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    Delete a TicketDeletes a specified ticket from the system.
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    Delete Chat ContentRemoves the content of a specified chat conversation and allows selecting a participant or removing it for both.
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    Delete Multiple CustomersDeletes multiple customers from the system.
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    Delete Multiple Records from Outbound CRMDeletes many records from the CRM outbound.
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    Delete Ticket AttachmentsDeletes attachments from a ticket.
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    Get a CompanyReturns a single company specified by an ID parameter.
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    Get a CustomerReturns a single customer, specified by an ID parameter.
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    Get a TicketRetrieves details for a specific ticket.
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    Get an AgentRetrieves details for a specific agent.
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    Get an Agent StatusReturns the agent status.
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    Get an Agent's Last Queue CallReturns the last queue call that an agent interacted with.
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    Get Outbound StatsReturns records stats for outbound.
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    Hang Up an Agent CallHangs up an agent call.
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    Hold an Agent CallPuts an agent's Thulium Softphone on hold.
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    List Agent GroupsRetrieves all agent groups.
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    List AgentsRetrieves all agents.
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    List Agents StatusesRetrieves all agents' statuses.
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    List Agents' Work ReportsRetrieves all agents' work reports.
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    List Campaign AgentsRetrieves a list of campaign agents.
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    List CampaignsRetrieves a list of campaigns.
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    List Chat QueuesReturns a list of chat queues.
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    List Chat ReportsReturns chat reports.
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    List ChatsRetrieves chat conversations.
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    List CompaniesReturns a collection of companies matching a specified query.
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    List CustomersReturns a collection of customers matching a specified query.
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    List Ticket CategoriesReturns a list of ticket categories.
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    List Ticket QueuesReturns a list of ticket queues.
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    List Ticket StatusesReturns a list of ticket statuses.
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    List TicketsRetrieves support tickets.
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    Log In an AgentLogs in the specified agent.
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    Log Out an AgentLogs out the specified agent.
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    Make a Phone CallMakes a call for an agent to the specified phone number.
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    Make a Preview CallMakes an outbound call in preview mode.
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    Make an API CallPerforms an arbitrary authorized API request.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Acumbamail and Thulium integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Acumbamail [5]

Alternative integrations to Thulium [6]

Try Acumbamail and Thulium on WEXTL®

Claim your 3-day trial to build Acumbamail with Thulium integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting Acumbamail and Thulium.

References

List of sources used to gather information about the Acumbamail and Thulium integration.

  1. Acumbamail and Thulium integration source code, module specs and credentials implementation.
  2. Our Acumbamail and Thulium integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Acumbamail and Thulium — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Acumbamail integration information
  6. Thulium integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Acumbamail and Thulium, or get started