AgentX and Sona Integration

AgentX icon
Sona icon
AgentX
Sona

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Connect AgentX to Sona on visual integration builder following simple steps below. When ai event fired from AgentX, it will run actions inside Sona app - exactly how you set them in your hr automation. No coding skills required.

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Learn about AgentX and Sona

Detailed info you need to know about AgentX and Sona integrations in WEXTL. Explore which modules apps support and how you connect them.

AgentX

AgentX icon

AI7 searches12 actionsHosted AI agents — start conversations, send messages, and read traces. [5]

Sona

Sona icon

HR2 triggers21 searches31 actionsFrontline workforce management — scheduling, compliance, and communications. [6]

How to connect AgentX to Sona

Set up your AgentX and Sona integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between AgentX and Sona work in WEXTL?

WEXTL exposes actions and triggers for AgentX and Sona that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Sona triggersAgentX actions

Sona modules
  • Sona icon
    Activate a UserActivates an individual user account.
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    Amend an Absence PeriodAmends the period dates of an existing absence.
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    Archive a Training CourseArchives a training course, taking it out of live use.
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    Assign a ShiftAssigns an individual shift to an agency.
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    Cancel a ShiftCancels an individual shift.
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    Create a Custom Form EntryCreates a new custom form entry.
  • Sona icon
    Create a ShiftCreates a new shift.
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    Create a Training CourseCreates a new training course.
  • Sona icon
    Create a UserCreates a new user.
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    Create an AbsenceCreates a new absence.
  • Sona icon
    Create an Organization AttributeCreates a new attribute definition for the organisation.
  • Sona icon
    Deactivate a UserDeactivates an individual user account.
  • Sona icon
    Delete a Custom Form EntryDeletes an existing custom form entry.
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    Delete an AbsenceDeletes an existing absence.
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    Delete an Organization AttributeDeletes an attribute definition. Fails if the attribute is used by productivity rulesets. Cascades deletion to all org unit attribute overrides.
  • Sona icon
    Get a Custom Form EntryRetrieves an individual custom form entry.
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    Get a JobRetrieves an individual job.
  • Sona icon
    Get a Leave RequestReturns an annual leave request by ID.
  • Sona icon
    Get a LevelRetrieves an individual level.
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    Get a ShiftRetrieves an individual shift.
  • Sona icon
    Get a Training CourseRetrieves an individual training course.
  • Sona icon
    Get a UserRetrieves an individual user.
  • Sona icon
    Get an AbsenceRetrieves an individual absence.
  • Sona icon
    Get an Organization AttributeReturns a single attribute definition by ID.
  • Sona icon
    Get Latest Metric TimestampReturns the latest timestamp recorded for the specified metric.
  • Sona icon
    Get User LookupLooks up a user and their associated periods.
  • Sona icon
    List AbsencesLists all absences for the current organisation.
  • Sona icon
    List Annual Leave RequestsReturns a list of annual leave requests sorted by creation date.
  • Sona icon
    List Custom Form EntriesRetrieves a list of all custom form entries.
  • Sona icon
    List JobsRetrieves a list of all jobs.
  • Sona icon
    List LevelsRetrieves a list of all levels.
  • Sona icon
    List Organization AttributesReturns all attribute definitions for the authenticated organisation.
  • Sona icon
    List Public HolidaysRetrieves a list of public holidays.
  • Sona icon
    List ShiftsRetrieves a list of all shifts.
  • Sona icon
    List Training CoursesLists all training courses for the current organisation.
  • Sona icon
    List UsersRetrieves a list of all users.
  • Sona icon
    Make an API CallPerforms an arbitrary authorized API call.
  • Sona icon
    Store Multiple Historical Metric ValuesStores historical metric values for multiple org units with a custom timestamp.
  • Sona icon
    Store Multiple Metric ValuesStores metric values for multiple org units in a single transaction.
  • Sona icon
    Store Single Historical Metric ValueStores a single historical metric value with a custom timestamp.
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    Store Single Metric ValueStores the values of a given metric for specific times.
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    Terminate a UserTerminates an individual user's employment.
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    Unarchive a Training CourseUnarchives a training course, returning it to live use.
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    Unassign a ShiftUnassigns an individual shift from an agency.
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    Undo Terminate a UserUndoes the termination of an individual user's employment.
  • Sona icon
    Update a Custom Form EntryUpdates an existing custom form entry.
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    Update a ShiftUpdates an individual shift.
  • Sona icon
    Update a Training CourseUpdates an existing training course.
  • Sona icon
    Update a UserUpdates an individual user.
  • Sona icon
    Update an AbsenceUpdates an existing absence.
AgentX modules
  • AgentX icon
    Create ConversationCreates a new conversation with an agent.
  • AgentX icon
    Create SpeechSynthesizes speech from text.
  • AgentX icon
    Create Speech StreamSynthesizes speech from text.
  • AgentX icon
    Delete Conversation ContextClears a conversation's memory context.
  • AgentX icon
    Get AgentReturns an agent's info and current configuration.
  • AgentX icon
    Get ConversationReturns a conversation and its messages.
  • AgentX icon
    Get Message TraceReturns the prompt-trace id for a message.
  • AgentX icon
    Get ProfileReturns the authenticated user profile.
  • AgentX icon
    Get TraceReturns detailed prompt-trace information.
  • AgentX icon
    List AgentsRetrieves the agents this key can use.
  • AgentX icon
    List ConversationsRetrieves conversations for an agent.
  • AgentX icon
    Make an API CallPerforms an arbitrary authorized API request to the AgentX API.
  • AgentX icon
    Send MessageSends a message to a conversation.
  • AgentX icon
    Send Message and WaitSends a message and waits for the full reply.
  • AgentX icon
    Send Message and Wait for JSONSends a message and waits for the full reply.
  • AgentX icon
    Send Message with AttachmentSends a message with a file to a conversation.
  • AgentX icon
    Send Speech RecognitionTranscribes speech from audio.
  • AgentX icon
    Update Conversation ContextAdds memory context to a conversation without sending a chat.
  • AgentX icon
    Update Message VoteRecords a vote on a conversation message.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with AgentX and Sona integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to AgentX [5]

Alternative integrations to Sona [6]

Try AgentX and Sona on WEXTL®

Claim your 3-day trial to build AgentX with Sona integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting AgentX and Sona.

References

List of sources used to gather information about the AgentX and Sona integration.

  1. AgentX and Sona integration source code, module specs and credentials implementation.
  2. Our AgentX and Sona integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for AgentX and Sona — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. AgentX integration information
  6. Sona integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

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