What actions can I run in Sona?

52 actions are available, including "Get a Custom Form Entry", "Get a Job", and "Get a Leave Request", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Sona Integrations

Frontline workforce management — scheduling, compliance, and communications. Automate Sona hiring, onboarding, and people updates across your HR stack.

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Watch EventsTriggers when a new event occurs.
Watch Organization AttributesTriggers when a new organization attribute is created.
Get a Custom Form EntryRetrieves an individual custom form entry.
Get a JobRetrieves an individual job.
Get a Leave RequestReturns an annual leave request by ID.
Get a LevelRetrieves an individual level.
Get an AbsenceRetrieves an individual absence.
Get an Organization AttributeReturns a single attribute definition by ID.
Get a ShiftRetrieves an individual shift.
Get a Training CourseRetrieves an individual training course.
Get a UserRetrieves an individual user.
Get Latest Metric TimestampReturns the latest timestamp recorded for the specified metric.
Get User LookupLooks up a user and their associated periods.
List AbsencesLists all absences for the current organisation.
List Annual Leave RequestsReturns a list of annual leave requests sorted by creation date.
List Custom Form EntriesRetrieves a list of all custom form entries.
List JobsRetrieves a list of all jobs.
List LevelsRetrieves a list of all levels.
List Organization AttributesReturns all attribute definitions for the authenticated organisation.
List Public HolidaysRetrieves a list of public holidays.
List ShiftsRetrieves a list of all shifts.
List Training CoursesLists all training courses for the current organisation.
List UsersRetrieves a list of all users.
Activate a UserActivates an individual user account.
Amend an Absence PeriodAmends the period dates of an existing absence.
Archive a Training CourseArchives a training course, taking it out of live use.
Assign a ShiftAssigns an individual shift to an agency.
Cancel a ShiftCancels an individual shift.
Create a Custom Form EntryCreates a new custom form entry.
Create an AbsenceCreates a new absence.
Create an Organization AttributeCreates a new attribute definition for the organisation.
Create a ShiftCreates a new shift.
Create a Training CourseCreates a new training course.
Create a UserCreates a new user.
Deactivate a UserDeactivates an individual user account.
Delete a Custom Form EntryDeletes an existing custom form entry.
Delete an AbsenceDeletes an existing absence.
Delete an Organization AttributeDeletes an attribute definition. Fails if the attribute is used by productivity rulesets. Cascades deletion to all org unit attribute overrides.
Make an API CallPerforms an arbitrary authorized API call.
Store Multiple Historical Metric ValuesStores historical metric values for multiple org units with a custom timestamp.
Store Multiple Metric ValuesStores metric values for multiple org units in a single transaction.
Store Single Historical Metric ValueStores a single historical metric value with a custom timestamp.
Store Single Metric ValueStores the values of a given metric for specific times.
Terminate a UserTerminates an individual user's employment.
Unarchive a Training CourseUnarchives a training course, returning it to live use.
Unassign a ShiftUnassigns an individual shift from an agency.
Undo Terminate a UserUndoes the termination of an individual user's employment.
Update a Custom Form EntryUpdates an existing custom form entry.
Update an AbsenceUpdates an existing absence.
Update an Organization AttributeUpdates an existing attribute definition. Slug cannot be changed.
Update a ShiftUpdates an individual shift.
Update a Training CourseUpdates an existing training course.
Update a UserUpdates an individual user.
Upload a CSV FileUploads a CSV file to the importer.

When to use Sona

Common scenarios where Sona automation saves time and reduces manual work.

Trigger workflows automatically when "Watch Events" fires in Sona — start multi-step automations without polling or manual checks.
Automate "Get a Job" in Sona as a workflow step — combine it with triggers, filters, and AI steps for full-pipeline coverage.
Combine "Get a Custom Form Entry" from Sona with triggers or actions in other apps to close the loop — one event, many downstream outcomes.

Use in workflow automation

Start from Sona’s Watch Organization Attributes trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete an Organization Attribute as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 54 ready-made steps for HR work, and every run records what went in and what came back.

Sona workflow on the canvas: Watch Organization Attributes then Delete an Organization Attribute

Frequently asked questions

Common questions about automating Sona in your workflows.

Sona has 2 triggers, including "Watch Events" and "Watch Organization Attributes". Use them to start workflows the moment Sona events fire — no polling required.

Use in workflow automation

Start from Sona’s Watch Organization Attributes trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Delete an Organization Attribute as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 54 ready-made steps for HR work, and every run records what went in and what came back.

Sona Integrations

When to use Sona

Use in workflow automation

Frequently asked questions

Sona Integrations

When to use Sona

Connect Sona to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Sona to any app in workflows

Connect Sona to any app in workflows

Connect Sona to any app in workflows

Sona Integrations

Sona triggers and actions

When to use Sona

Use in workflow automation

Frequently asked questions

What triggers does Sona support?

What actions can I run in Sona?

Do I need to write code to automate this?

Is the integration secure?

Sona Integrations

Sona triggers and actions

When to use Sona

Connect Sona to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Sona support?

What actions can I run in Sona?

Do I need to write code to automate this?

Is the integration secure?

Connect Sona to any app in workflows

Connect Sona to any app in workflows

Connect Sona to any app in workflows