Sona Integration

Frontline workforce management — scheduling, compliance, and communications. Automate Sona hiring, onboarding, and employee updates across your HR stack. When Watch Events fires, automatically trigger Get a Custom Form Entry or Get a Job.

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Supported triggers and actions for Sona integration

Triggers can detect changes in Sona and run actions that can create, search or modify data inside Sona automatically [3] — exactly how you set them.

Watch EventsTriggers when a new event occurs.
Watch Organization AttributesTriggers when a new organization attribute is created.
Get a Custom Form EntryRetrieves an individual custom form entry.
Get a JobRetrieves an individual job.
Get a Leave RequestReturns an annual leave request by ID.
Get a LevelRetrieves an individual level.
Get a ShiftRetrieves an individual shift.
Get a Training CourseRetrieves an individual training course.
Get a UserRetrieves an individual user.
Get an AbsenceRetrieves an individual absence.
Get an Organization AttributeReturns a single attribute definition by ID.
Get Latest Metric TimestampReturns the latest timestamp recorded for the specified metric.
Get User LookupLooks up a user and their associated periods.
List AbsencesLists all absences for the current organisation.
List Annual Leave RequestsReturns a list of annual leave requests sorted by creation date.
List Custom Form EntriesRetrieves a list of all custom form entries.
List JobsRetrieves a list of all jobs.
List LevelsRetrieves a list of all levels.
List Organization AttributesReturns all attribute definitions for the authenticated organisation.
List Public HolidaysRetrieves a list of public holidays.
List ShiftsRetrieves a list of all shifts.
List Training CoursesLists all training courses for the current organisation.
List UsersRetrieves a list of all users.
Activate a UserActivates an individual user account.
Amend an Absence PeriodAmends the period dates of an existing absence.
Archive a Training CourseArchives a training course, taking it out of live use.
Assign a ShiftAssigns an individual shift to an agency.
Cancel a ShiftCancels an individual shift.
Create a Custom Form EntryCreates a new custom form entry.
Create a ShiftCreates a new shift.
Create a Training CourseCreates a new training course.
Create a UserCreates a new user.
Create an AbsenceCreates a new absence.
Create an Organization AttributeCreates a new attribute definition for the organisation.
Deactivate a UserDeactivates an individual user account.
Delete a Custom Form EntryDeletes an existing custom form entry.
Delete an AbsenceDeletes an existing absence.
Delete an Organization AttributeDeletes an attribute definition. Fails if the attribute is used by productivity rulesets. Cascades deletion to all org unit attribute overrides.
Make an API CallPerforms an arbitrary authorized API call.
Store Multiple Historical Metric ValuesStores historical metric values for multiple org units with a custom timestamp.
Store Multiple Metric ValuesStores metric values for multiple org units in a single transaction.
Store Single Historical Metric ValueStores a single historical metric value with a custom timestamp.
Store Single Metric ValueStores the values of a given metric for specific times.
Terminate a UserTerminates an individual user's employment.
Unarchive a Training CourseUnarchives a training course, returning it to live use.
Unassign a ShiftUnassigns an individual shift from an agency.
Undo Terminate a UserUndoes the termination of an individual user's employment.
Update a Custom Form EntryUpdates an existing custom form entry.
Update a ShiftUpdates an individual shift.
Update a Training CourseUpdates an existing training course.
Update a UserUpdates an individual user.
Update an AbsenceUpdates an existing absence.
Update an Organization AttributeUpdates an existing attribute definition. Slug cannot be changed.
Upload a CSV FileUploads a CSV file to the importer.

How to integrate Sona in automation workflow?

3 simple steps to make your Sona connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.

STEP 1

Select Sona in workflow

Pick Sona app in the workflow builder [4] - just one click to select the app.

STEP 2

Connect Sona

When prompted, authorize access to Sona in WEXTL once. Sona credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].

WEXTL wants to integrate with your Sona account. Approve?

STEP 3

Build a workflow

Build your workflow with Sona yourself or with WEXTL® AI Builder. Connect Sona to any available integrations [5], or use HTTP node to go beyond them.

Sona

How Sona connects and integrates with WEXTL

Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Sona app is called in workflows. That allows your hr automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Sona supports.

Full Sona API documentation

The following table illustrates what fields Sona integration require during authorization flow inside our workflow builder [4].

Demonstration of Sona connection step inside WEXTL Workflow Builder [4].

Field	Type	Help
API KeyRequired	password	Contact your representative if you need a new token or if your token has been revoked.

Connect Sona to popular apps on WEXTL

Enter a name of the other app you want to sync with Sona below. Click on selected app to explore integration options with Sona. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.

Example automation with Sona integration

Select Watch Organization Attributes trigger from Sona - this will be a starting point in your automation. Whenever event happens in Sona, workflow will start [7] from Watch Organization Attributes node.

Search for Delete an Organization Attribute, connect it as the next step of integration sequence. You can use filters between Watch Organization Attributes and Delete an Organization Attribute, so only important data pass from Watch Organization Attributes to the next step. WEXTL gives you full control over the process of Sona automation. All parts of workflow are visible on the canvas [4].

Sona on WEXTL has 54 modules for combining hr automations. Explore Sona documentation for more.

Video slide demonstrates how Watch Organization Attributes and Delete an Organization Attribute nodes are used in Sona workflow.

Video slide demonstrates how Watch Organization Attributes and Delete an Organization Attribute [6] nodes are used in Sona workflow.

Frequently asked questions

Common questions about automating Sona in your workflows.

Sona has 2 triggers, including "Watch Events" and "Watch Organization Attributes". Triggers are start points of the workflow, and automations may start from them.

Integration has 52 actions, including "Get a Custom Form Entry", "Get a Job", and "Get a Leave Request", and more. Refer to our Sona Documentation for detailed inputs and outputs.

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

The Sona integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Sona official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.

Absolutely. Where Sona provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Sona or any other service sends event to webhook URL.

WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Sona inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Sona modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.

References

List of sources used to gather information about the Sona integration.

Sona integration source code, module specs and credentials implementation.
Internal Sona integration documentation, structured input and output parameters, scopes, and authentication methods.
Official Sona vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
WEXTL® Apps Library
WEXTL® Sona App Documentation
WEXTL® Workflow Scheduler
WEXTL® HTTP node documentation

Sona Integration

Supported triggers and actions for Sona integration