STEP 1
Connect Aircall and Dialpad
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Dialpad Integration
Keep Aircall and Dialpad in sync by integrating their events and actions. When communication events happen in Aircall, update the Dialpad automatically - without any line of code in visual workflow builder.
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Learn about Aircall and Dialpad
Detailed info you need to know about Aircall and Dialpad integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Dialpad
Set up your Aircall and Dialpad integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Dialpad nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Dialpad. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Dialpad work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Dialpad that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersDialpad actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add an Email to a ContactAdds an email address to a contact.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Dialpad modules
- Add a Call ParticipantsAdds another participant to a call. Valid methods to add are by phone or by target.
- Add Channel MemberAdds a user to a channel.
- Assign a Call OperatorsAssigns an operator to a call queued in a contact center.
- Assign Access ControlAssigns a user to an access control policy.
- Assign a Custom IVRAssigns an already-created IVR recording to a target for a given IVR type.
- Assign a NumberAssigns a specific phone number to a target.
- Blocked NumberBlocks the given phone numbers company-wide.
- Create a Agent StatusCreates an agent status event subscription for your company.
- Create a Call CenterCreate a new call center in the specified office. Requires name and office_id.
- Create a Call EventCreates a call event subscription.
- Create a Call RouterCreates a new API-based call router.
- Create a ChannelCreates a new channel.
- Create a ContactCreates a new contact.
- Create a Custom IVRCreates a new custom IVR recording for a target.
- Create a DepartmentCreate a new department in the specified office.
- Create a DispositionCreates a disposition for an office.
- Create a MeetingCreates a Dialpad meeting.
- Create a Meeting RoomCreates a meeting room (personal or unique meeting).
- Create a Meeting ScheduleCreates a new scheduled message that will be sent at the specified time.
- Create an Access ControlCreates a new custom access control policy.
- Create an OfficeCreates a secondary office.
- Create a UserCreates a new user.
- Delete a Agent StatusDeletes an agent status event subscription by id.
- Delete a Call CenterDeletes a call center by id.
- Delete a Call EventDeletes a call event subscription by id.
- Delete a Call RouterDeletes the API call router with the given ID.
- Delete a ChannelDeletes a channel by id.
- Delete a ContactDeletes a contact by id.
- Delete a Custom IVRUn-assigns an IVR recording from a target for a given IVR type and deletes the recording.
- Delete a DepartmentPermanently delete a department.
- Delete a DispositionDeletes the disposition by id.
- Delete a MeetingDeletes a Dialpad meeting.
- Delete a Meeting ScheduleDeletes (cancels) a scheduled message. The message will not be sent.
- Delete an Access ControlDeletes a policy by marking the state as deleted, and removing all associated users.
- Delete a UserDeletes a user by id.
- Get a Agent StatusGets an agent status event subscription by id.
- Get a Bulk MessageGets a single bulk message by ID.
- Get a CallGet call status and detailed information for a concluded call.
- Get a Call CenterGets a call center by id.
- Get a Call EventGets a call event subscription by id.
- Get a Call RouterGets the API call router with the given ID.
- Get a ChannelGet channel by id.
- Get a ContactGets a contact by id.
- Get a DepartmentGets a department by id.
- Get a DeviceGet details of a specific device.
- Get a DispositionGets a disposition by id.
- Get a MeetingGets a Dialpad meeting.
- Get a Meeting ScheduleGets a single scheduled message by ID.
- Get an Access ControlGet a specific access control policy's details.
- Get an OfficeGets an office by id.
Frequently asked questions
Common questions about connecting Aircall and Dialpad.
Connect your Aircall and Dialpad accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add a Call Participants" in Dialpad. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Dialpad has 107 actions (including Add a Call Participants, Add Channel Member, and Assign a Call Operators). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Dialpad automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Dialpad) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Dialpad automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Dialpad integration.
- Aircall and Dialpad integration source code, module specs and credentials implementation.
- Our Aircall and Dialpad integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Dialpad — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Dialpad integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library