STEP 1
Connect Aircall and Drift
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Drift Integration
Keep Aircall and Drift in sync by integrating their events and actions. When communication events happen in Aircall, update the Drift automatically - without any line of code in visual workflow builder.
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Learn about Aircall and Drift
Detailed info you need to know about Aircall and Drift integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Drift
Set up your Aircall and Drift integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Drift nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Drift. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Drift work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Drift that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersDrift actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Drift modules
- Create AccountCreates account.
- Create ContactCreates contact.
- Create ConversationCreates conversation.
- Create MessageCreates message.
- Create SCIM UserCreates sCIM User.
- Create Timeline EventCreates timeline Event.
- Delete AccountDeletes account.
- Delete ContactDeletes contact.
- Delete GDPR DataDeletes gDPR Data.
- Delete SCIM UserDeletes sCIM User.
- Get AccountReturns account.
- Get Booked MeetingsReturns booked Meetings.
- Get ContactReturns contact.
- Get ConversationReturns conversation.
- Get Conversation AttachmentReturns conversation Attachment.
- Get Conversation JSON TranscriptReturns conversation JSON Transcript.
- Get Conversation StatsReturns conversation Stats.
- Get Conversation TranscriptReturns conversation Transcript.
- Get SCIM UserReturns sCIM User.
- Get Token InfoReturns token Info.
- Get UserReturns user.
- Get Users by IDReturns users by ID.
- List AccountsRetrieves a list of accounts.
- List ContactsRetrieves a list of contacts.
- List Conversation MessagesRetrieves a list of conversation Messages.
- List Conversational Landing PagesRetrieves a list of conversational Landing Pages.
- List ConversationsRetrieves a list of conversations.
- List Custom AttributesRetrieves a list of custom Attributes.
- List PlaybooksRetrieves a list of playbooks.
- List SCIM UsersRetrieves a list of sCIM Users.
- List TeamsRetrieves a list of teams.
- List Teams by UserRetrieves a list of teams by User.
- List UsersRetrieves a list of users.
- Make an API CallPerforms an arbitrary authorized API call.
- Replace SCIM UserReplaces sCIM User.
- Request GDPR Data ExportRequests gDPR Data Export.
- Unsubscribe Contacts From EmailsUnsubscribes contacts From Emails.
- Update AccountUpdates account.
- Update ContactUpdates contact.
- Update Contact by External IDUpdates contact by External ID.
- Update SCIM UserUpdates sCIM User.
- Update UserUpdates user.
- Watch Drift EventsTriggers when Drift delivers a subscribed event to the inbound URL.
- Watch Updated ConversationsTriggers when a conversation is created, updated, or receives a new message.
Frequently asked questions
Common questions about connecting Aircall and Drift.
Connect your Aircall and Drift accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Create Account" in Drift. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Drift has 42 actions (including Create Account, Create Contact, and Create Conversation). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Drift automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Drift) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Drift automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Drift integration.
- Aircall and Drift integration source code, module specs and credentials implementation.
- Our Aircall and Drift integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Drift — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Drift integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library