STEP 1
Connect Aircall and Infobip
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Infobip Integration
Build communication workflows between Aircall and Infobip on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Aircall and Infobip
Detailed info you need to know about Aircall and Infobip integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Infobip
Set up your Aircall and Infobip integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Infobip nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Infobip. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Infobip work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Infobip that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersInfobip actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Infobip modules
- Cancel NumberCancels (releases) an owned phone number.
- Create 2FA ApplicationCreates a new 2FA application (name + notification config).
- Create 2FA Email Message TemplateCreates an Email PIN template on a 2FA application.
- Create 2FA SMS Or Voice Message TemplateCreates an SMS or Voice PIN template on a 2FA application.
- Create BlocklistsAdds entries to the blocklist.
- Create Channel SubscriptionCreates a subscription for a specific channel with events, criteria, resources, and profile/webhook config.
- Create New OMNI Failover ScenarioCreates an OMNI failover scenario.
- Create Notification ProfileCreates a notification profile.
- Create Security SettingsCreates security settings for webhook delivery (bearer/basic/HMAC).
- Delete BlocklistsRemoves entries from the blocklist.
- Delete CertificateDeletes a signing certificate.
- Delete Notification ProfileDeletes a notification profile.
- Delete Security SettingsDeletes a security setting.
- Delete SubscriptionDeletes a single channel subscription.
- Get 2FA ApplicationRetrieves a 2FA application by ID.
- Get 2FA Message TemplateRetrieves a single SMS/Voice PIN template.
- Get 2FA Verification StatusLists verification attempts for a 2FA application.
- Get A List Of Available ProductsLists product areas whose specs can be fetched individually.
- Get Account Balance With Free MessagesRetrieves total account balance including free-message quota.
- Get All 2FA ApplicationsLists all 2FA applications on the account.
- Get All 2FA Message TemplatesLists SMS/Voice PIN templates for a 2FA application.
- Get All BlocklistsLists blocklisted MSISDNs/emails/handles.
- Get Available NumbersLists phone numbers available for purchase, filtered by country and capabilities.
- Get Certificate Details By IdentifierRetrieves a signing certificate.
- Get Certificate Status By IdentifierRetrieves status of a single certificate.
- Get Current Account BalanceRetrieves the current account balance.
- Get Delivery ReportsRetrieves delivery reports for Messages API sends.
- Get Filtered Certificate Details PageLists webhook signing certificates.
- Get Filtered Certificates Statuses PageLists status/validity of all certificates.
- Get Inbound MessagesRetrieves inbound messages via the Messages API.
- Get Inbound MMS MessagesRetrieves inbound MMS messages received in the last 48 hours.
- Get Inbound SMS MessagesRetrieves inbound SMS messages received in the last 48 hours.
- Get MMS Delivery ReportsRetrieves MMS delivery reports.
- Get MMS Message LogsRetrieves MMS message logs from the 48-hour rolling window.
- Get Notification ProfilesLists notification profiles used to bundle subscription settings.
- Get OMNI Failover Delivery ReportsRetrieves OMNI failover delivery reports.
- Get OMNI Failover Message LogsRetrieves OMNI failover message logs.
- Get OpenAPI SpecificationFetches the full OpenAPI spec for the vendor API.
- Get Outbound SMS Message Delivery ReportsRetrieves delivery reports for outbound SMS messages.
- Get Outbound SMS Message Delivery ReportsRetrieves delivery reports (v1 legacy shape).
- Get Outbound SMS Message LogsRetrieves outbound SMS logs from the 48-hour rolling window.
- Get Outbound SMS Message LogsRetrieves outbound SMS logs (v1 legacy shape).
- Get Remaining Free MessagesRetrieves remaining free-message counts per channel.
- Get Scheduled SMS MessagesLists scheduled SMS bulk sends by bulkId.
- Get Scheduled SMS Messages StatusGets the current status of a scheduled SMS bulk.
- Get Security SettingsLists security settings (auth configs for webhook receivers).
- Get Single Notification ProfileRetrieves a notification profile.
- Get Single Owned NumberRetrieves a single owned phone number by numberKey.
- Get Single Security SettingsRetrieves a single security setting.
- Get Single SubscriptionRetrieves a single channel subscription.
Frequently asked questions
Common questions about connecting Aircall and Infobip.
Connect your Aircall and Infobip accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Cancel Number" in Infobip. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Infobip has 92 actions (including Cancel Number, Create 2FA Application, and Create 2FA Email Message Template). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Infobip automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Infobip) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Infobip automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Infobip integration.
- Aircall and Infobip integration source code, module specs and credentials implementation.
- Our Aircall and Infobip integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Infobip — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Infobip integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library