What actions can I run in Infobip?

92 actions are available, including "Get 2FA Application", "Get 2FA Message Template", and "Get 2FA Verification Status", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Infobip Integrations

Send and receive messages across SMS, MMS, Voice, and 2FA channels via Infobip. Manage numbers, subscriptions, and billing, and run cross-channel failover sends. Connect Infobip conversations to the systems your team already works in.

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Watch Email EventsTriggers when a subscribed email event (delivery, open, click, unsubscribe, complaint, or bounce-rate alert) is received.
Watch SMS EventsTriggers when a subscribed SMS event (delivery report, inbound message, or link click) is received.
Watch Voice EventsTriggers when a subscribed voice-call event (delivery report, inbound call, call finished, call disconnected, or missed call) is received.
Watch WhatsApp EventsTriggers when a subscribed WhatsApp event (delivery report, inbound message, or read receipt) is received.
Get 2FA ApplicationRetrieves a 2FA application by ID.
Get 2FA Message TemplateRetrieves a single SMS/Voice PIN template.
Get 2FA Verification StatusLists verification attempts for a 2FA application.
Get Account Balance With Free MessagesRetrieves total account balance including free-message quota.
Get A List Of Available ProductsLists product areas whose specs can be fetched individually.
Get All 2FA ApplicationsLists all 2FA applications on the account.
Get All 2FA Message TemplatesLists SMS/Voice PIN templates for a 2FA application.
Get All BlocklistsLists blocklisted MSISDNs/emails/handles.
Get Available NumbersLists phone numbers available for purchase, filtered by country and capabilities.
Get Certificate Details By IdentifierRetrieves a signing certificate.
Get Certificate Status By IdentifierRetrieves status of a single certificate.
Get Current Account BalanceRetrieves the current account balance.
Get Delivery ReportsRetrieves delivery reports for Messages API sends.
Get Filtered Certificate Details PageLists webhook signing certificates.
Get Filtered Certificates Statuses PageLists status/validity of all certificates.
Get Inbound MessagesRetrieves inbound messages via the Messages API.
Get Inbound MMS MessagesRetrieves inbound MMS messages received in the last 48 hours.
Get Inbound SMS MessagesRetrieves inbound SMS messages received in the last 48 hours.
Get MMS Delivery ReportsRetrieves MMS delivery reports.
Get MMS Message LogsRetrieves MMS message logs from the 48-hour rolling window.
Get Notification ProfilesLists notification profiles used to bundle subscription settings.
Get OMNI Failover Delivery ReportsRetrieves OMNI failover delivery reports.
Get OMNI Failover Message LogsRetrieves OMNI failover message logs.
Get OpenAPI SpecificationFetches the full OpenAPI spec for the vendor API.
Get Outbound SMS Message Delivery ReportsRetrieves delivery reports (v1 legacy shape).
Get Outbound SMS Message Delivery ReportsRetrieves delivery reports for outbound SMS messages.
Get Outbound SMS Message LogsRetrieves outbound SMS logs (v1 legacy shape).
Get Outbound SMS Message LogsRetrieves outbound SMS logs from the 48-hour rolling window.
Get Remaining Free MessagesRetrieves remaining free-message counts per channel.
Get Scheduled SMS MessagesLists scheduled SMS bulk sends by bulkId.
Get Scheduled SMS Messages StatusGets the current status of a scheduled SMS bulk.
Get Security SettingsLists security settings (auth configs for webhook receivers).
Get Single Notification ProfileRetrieves a notification profile.
Get Single Owned NumberRetrieves a single owned phone number by numberKey.
Get Single Security SettingsRetrieves a single security setting.
Get Single SubscriptionRetrieves a single channel subscription.
Get Specific OMNI Failover ScenarioRetrieves an OMNI failover scenario.
Get SubscriptionsLists all subscriptions for a specific channel (SMS/WHATSAPP/EMAIL/etc).
Get Voice Delivery ReportsRetrieves voice call delivery reports.
List All OMNI Failover ScenariosLists OMNI failover scenarios.
List Owned NumbersLists phone numbers owned by the account.
Send SMS Message Over Query ParametersSends an SMS message via query parameters (v1 legacy).
Send SMS Message Over Query ParametersSends an SMS message using URL query parameters (v3, low-volume).
Cancel NumberCancels (releases) an owned phone number.
Create 2FA ApplicationCreates a new 2FA application (name + notification config).
Create 2FA Email Message TemplateCreates an Email PIN template on a 2FA application.
Create 2FA SMS Or Voice Message TemplateCreates an SMS or Voice PIN template on a 2FA application.
Create BlocklistsAdds entries to the blocklist.
Create Channel SubscriptionCreates a subscription for a specific channel with events, criteria, resources, and profile/webhook config.
Create New OMNI Failover ScenarioCreates an OMNI failover scenario.
Create Notification ProfileCreates a notification profile.
Create Security SettingsCreates security settings for webhook delivery (bearer/basic/HMAC).
Delete BlocklistsRemoves entries from the blocklist.
Delete CertificateDeletes a signing certificate.
Delete Notification ProfileDeletes a notification profile.
Delete Security SettingsDeletes a security setting.
Delete SubscriptionDeletes a single channel subscription.
Launch IVR ScenarioLaunches an IVR scenario against a destination list.
Make an API CallPerforms an arbitrary authorized API call against the Infobip API.
Preview SMS MessagePreviews the character breakdown and segment count for an SMS payload.
Purchase NumberPurchases a new phone number.
Query Billing Usage DataQueries billing usage across a date range.
Reschedule SMS MessagesReschedules a pending SMS bulk to a new send time.
Resend 2FA PIN Code Over EmailResends an existing 2FA PIN over Email.
Resend 2FA PIN Code Over SMSResends an existing 2FA PIN over SMS.
Resend 2FA PIN Code Over VoiceResends an existing 2FA PIN over Voice.
Send 2FA PIN Code Over EmailSends a 2FA PIN over Email.
Send 2FA PIN Code Over SMSSends a 2FA PIN over SMS.
Send 2FA PIN Code Over VoiceSends a 2FA PIN over a Voice call.
Send A Messages API EventSends a Messages API event (typing, read-receipt, etc).
Send A Messages API MessageSends a cross-channel message via the unified Messages API.
Send Binary SMS MessageSends binary SMS messages (WAP push, ringtones).
Send Click-to-call MessageSends a click-to-call voice message.
Send MMS MessageSends an MMS message with advanced routing (v1 legacy).
Send MMS MessagesSends an MMS message with image, audio, or video attachments (v2 primary).
Send OMNI Failover MessageSends a message with cross-channel failover (SMS -> Voice -> WhatsApp priority chain).
Send SMS MessageSends a batch of SMS messages with advanced routing options (v2 legacy shape).
Send SMS MessageSends an SMS message to one or more destinations.
Test Connection To A WebhookTests HTTPS connectivity and TLS handshake to a webhook receiver.
Update 2FA ApplicationUpdates a 2FA application's config.
Update 2FA Email Message TemplateUpdates an Email PIN template.
Update 2FA SMS Or Voice Message TemplateUpdates an SMS or Voice PIN template.
Update Channel SubscriptionUpdates a single channel subscription.
Update Notification ProfileUpdates a notification profile.
Update OMNI Failover ScenarioUpdates an OMNI failover scenario.
Update Owned NumberUpdates config on an owned phone number.
Update Scheduled SMS Messages StatusUpdates the status of a scheduled SMS bulk (CANCEL/PAUSE/RESUME).
Update Security SettingsUpdates a security setting.
Upload CertificateUploads a webhook signing certificate.
Upload MMS ContentUploads binary content (image/video) for later reference in an MMS send.
Validate A Messages API MessageValidates a Messages API payload without sending.
Verify A PINVerifies a PIN submitted by an end user.

When to use Infobip

Common scenarios where Infobip automation saves time and reduces manual work.

Use Infobip's "Watch Email Events" trigger to react the instant an event occurs and push data into connected tools.
Run "Get 2FA Message Template" in Infobip from any upstream event — map fields once and let the automation handle the rest.
Include "Watch Voice Events" from Infobip in larger multi-tool workflows to move data end-to-end without hand-offs.

Frequently asked questions

Common questions about automating Infobip in your workflows.

Infobip has 4 triggers, including "Watch Email Events", "Watch SMS Events", and "Watch Voice Events", and more. Use them to start workflows the moment Infobip events fire — no polling required.

Infobip Integrations

When to use Infobip

Frequently asked questions

Infobip Integrations

When to use Infobip

Connect Infobip to any app in workflows

Frequently asked questions

Connect Infobip to any app in workflows

Connect Infobip to any app in workflows

Connect Infobip to any app in workflows

Infobip Integrations

Infobip triggers and actions

When to use Infobip

Frequently asked questions

What triggers does Infobip support?

What actions can I run in Infobip?

Do I need to write code to automate this?

Is the integration secure?

Infobip Integrations

Infobip triggers and actions

When to use Infobip

Connect Infobip to any app in workflows

Frequently asked questions

What triggers does Infobip support?

What actions can I run in Infobip?

Do I need to write code to automate this?

Is the integration secure?

Connect Infobip to any app in workflows

Connect Infobip to any app in workflows

Connect Infobip to any app in workflows