STEP 1
Select Infobip in workflow
Pick Infobip app in the workflow builder [4] - just one click to select the app.
Infobip Integration
Send and receive messages across SMS, MMS, Voice, and 2FA channels via Infobip. Manage numbers, subscriptions, and billing, and run cross-channel failover sends. Connect Infobip conversations to the systems your team already uses every day. When Watch Email Events lands, react with Get 2FA Application or Get 2FA Message Template.
3-day trialCancel anytimeUp to 10 minutes quick set up
- GDPR
- Data Encryption
- 2FA
- Local Data Region
Supported triggers and actions for Infobip integration
Triggers can detect changes in Infobip and run actions that can create, search or modify data inside Infobip automatically [3] — exactly how you set them.
- Watch Email EventsTriggers when a subscribed email event (delivery, open, click, unsubscribe, complaint, or bounce-rate alert) is received.
- Watch SMS EventsTriggers when a subscribed SMS event (delivery report, inbound message, or link click) is received.
- Watch Voice EventsTriggers when a subscribed voice-call event (delivery report, inbound call, call finished, call disconnected, or missed call) is received.
- Watch WhatsApp EventsTriggers when a subscribed WhatsApp event (delivery report, inbound message, or read receipt) is received.
- Get 2FA ApplicationRetrieves a 2FA application by ID.
- Get 2FA Message TemplateRetrieves a single SMS/Voice PIN template.
- Get 2FA Verification StatusLists verification attempts for a 2FA application.
- Get A List Of Available ProductsLists product areas whose specs can be fetched individually.
- Get Account Balance With Free MessagesRetrieves total account balance including free-message quota.
- Get All 2FA ApplicationsLists all 2FA applications on the account.
- Get All 2FA Message TemplatesLists SMS/Voice PIN templates for a 2FA application.
- Get All BlocklistsLists blocklisted MSISDNs/emails/handles.
- Get Available NumbersLists phone numbers available for purchase, filtered by country and capabilities.
- Get Certificate Details By IdentifierRetrieves a signing certificate.
- Get Certificate Status By IdentifierRetrieves status of a single certificate.
- Get Current Account BalanceRetrieves the current account balance.
- Get Delivery ReportsRetrieves delivery reports for Messages API sends.
- Get Filtered Certificate Details PageLists webhook signing certificates.
- Get Filtered Certificates Statuses PageLists status/validity of all certificates.
- Get Inbound MessagesRetrieves inbound messages via the Messages API.
How to integrate Infobip in automation workflow?
3 simple steps to make your Infobip connected with other apps in automation workflows on WEXTL. Up to 10 minutes integration set up.
STEP 2
Connect Infobip
When prompted, authorize access to Infobip in WEXTL once. Infobip credentials are encrypted and never shared with WEXTL. Authorization will be reused in any future API calls [3].
WEXTL wants to integrate with your Infobip account. Approve?
STEP 3
Build a workflow
Build your workflow with Infobip yourself or with WEXTL® AI Builder. Connect Infobip to any available integrations [5], or use HTTP node to go beyond them.
Infobip
How Infobip connects and integrates with WEXTL
Save and approve your credentials once — WEXTL® stores authorization information encrypted and reuses the authentication whenever Infobip app is called in workflows. That allows your communication automations to run without your attention, per defined schedule [7]. Explore documentation [6] for a detailed list of fields that Infobip supports.
The following table illustrates what fields Infobip integration require during authorization flow inside our workflow builder [4].
Connect Infobip
Subdomain*Text
••••••••
API Key*Text
••••••••
Demonstration of Infobip connection step inside WEXTL Workflow Builder [4].
| Field | Type | Help |
|---|---|---|
SubdomainRequired | text | The subdomain assigned to your account (a 6-character alphanumeric token like 'abcd12' from 'abcd12.api.infobip.com' in your Portal -> Developer -> API keys page). Enter only the subdomain part, not the full URL, and do not include '.api' -- the app adds 'api.infobip.com' itself. |
API KeyRequired | password | Your API key from Portal -> Developer -> API keys. Keep this secure. |
Connect Infobip to popular apps on WEXTL
Enter a name of the other app you want to sync with Infobip below. Click on selected app to explore integration options with Infobip. If the app you search for is not available in WEXTL yet, you can use HTTP node [10] instead to integrate it directly.
Example automation with Infobip integration
Select Watch SMS Events trigger from Infobip - this will be a starting point in your automation. Whenever event happens in Infobip, workflow will start [7] from Watch SMS Events node.
Search for Create 2FA SMS Or Voice Message Template, connect it as the next step of integration sequence. You can use filters between Watch SMS Events and Create 2FA SMS Or Voice Message Template, so only important data pass from Watch SMS Events to the next step. WEXTL gives you full control over the process of Infobip automation. All parts of workflow are visible on the canvas [4].
Infobip on WEXTL has 96 modules for combining communication automations. Explore Infobip documentation for more.
Infobip
Watch SMS Events
CallTrackingMetrics
Performs action
OR
CallTrackingMetrics
Triggers
Infobip
Create 2FA SMS Or Voice Message Template
Demonstration of how visual Infobip automation [6] looks in WEXTL.
Frequently asked questions
Common questions about automating Infobip in your workflows.
Infobip has 4 triggers, including "Watch Email Events", "Watch SMS Events", and "Watch Voice Events", and more. Triggers are start points of the workflow, and automations may start from them.
Integration has 92 actions, including "Get 2FA Application", "Get 2FA Message Template", and "Get 2FA Verification Status", and more. Refer to our Infobip Documentation for detailed inputs and outputs.
No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but our customers do that in rare cases [4].
Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.
The Infobip integration on WEXTL runs directly on its vendor public API — every field name, authentication method, and rate limit is controlled by Infobip official API and covered in documentation [3]. WEXTL handles the request signing and pagination for you.
Absolutely. Where Infobip provides native webhooks, you can use instant triggers to eliminate polling delay. For custom webhooks, WEXTL offers Custom Webhook node, so you can start automation whenever Infobip or any other service sends event to webhook URL.
WEXTL is an AI-first visual canvas. The platform allows you to describe automation in plain text — and AI will wire nodes for Infobip inside the workflow builder [4]. You can also use built-in workflow nodes (AI Agent, Human in the Loop, Condition, Aggregate Results) in pair with Infobip modules to craft complex integration flows with branches, filtering, and conditional logic. There are absolutely no limits of what you can build.
References
List of sources used to gather information about the Infobip integration.
- Infobip integration source code, module specs and credentials implementation.
- Internal Infobip integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official Infobip vendor API documentation — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® Visual Workflow Builder, anonymized data from our technical support team.
- WEXTL® Apps Library
- WEXTL® Infobip App Documentation
- WEXTL® Workflow Scheduler
- WEXTL® HTTP node documentation