STEP 1
Connect Aircall and Microsoft Teams
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Microsoft Teams Integration
Connect Aircall and Microsoft Teams to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Aircall and Microsoft Teams
Detailed info you need to know about Aircall and Microsoft Teams integrations in WEXTL. Explore which modules apps support and how you connect them.
Microsoft Teams
Post messages, manage Teams channels, and automate Microsoft Teams collaboration. [6]
How to connect Aircall to Microsoft Teams
Set up your Aircall and Microsoft Teams integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Microsoft Teams nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Microsoft Teams. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Microsoft Teams work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Microsoft Teams that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersMicrosoft Teams actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Microsoft Teams modules
- Add a Team MemberAdds a new Team Member.
- Answer a CallExecutes “Answer a Call” against the connected service API.
- Archive a ChannelArchives the selected Channel.
- Archive a TeamArchives the selected Team.
- Cancel a TownhallCancels the selected Townhall.
- Cancel a WebinarCancels the selected Webinar.
- Clone a TeamClones the selected Team.
- Create a CallCreates a new Call.
- Create a ChannelCreates a new Channel.
- Create a Learning Course ActivityCreates a new Learning Course Activity.
- Create a Learning ProviderCreates a new Learning Provider.
- Create a TeamCreates a new Team.
- Create a TownhallCreates a new townhall.
- Create a WebinarCreates a new webinar.
- Create an Audio Routing GroupCreates a new audio routing group.
- Create an Online MeetingCreates a new Online Meeting.
- Delete a ChannelDeletes the selected Channel.
- Delete a Learning ContentDeletes the selected Learning Content.
- Delete a Learning Course ActivityDeletes the selected Learning Course Activity.
- Delete a Learning ProviderDeletes the selected Learning Provider.
- Delete a Team MemberDeletes the selected Team Member.
- Delete an Audio Routing GroupDeletes the selected Audio Routing Group.
- Delete an Online MeetingDeletes the selected Online Meeting.
- Hang a CallExecutes “Hang a Call” against the connected service API.
- Invite a Call ParticipantsInvites the selected Call Participants.
- Keep a Call AliveExecutes “Keep a Call Alive” against the connected service API.
- List Ad Hoc Call RecordingsRetrieves a list of ad hocCall Recordings.
- List Ad Hoc Call TranscriptsRetrieves a list of ad hocCall Transcripts.
- List Attendance ReportsRetrieves a list of attendance reports.
- List Audio Routing GroupsRetrieves a list of audio Routing Groups.
- List Call ParticipantsRetrieves a list of call Participants.
- List Call RecordsRetrieves a list of call Records.
- List Call Records ParticipantsRetrieves a list of call Records Participants.
- List Call SessionsRetrieves a list of call Sessions.
- List ChannelsRetrieves a list of channels.
- List Direct Routing CallsRetrieves a list of direct Routing Calls.
- List Learning ContentsRetrieves a list of learning Contents.
- List Learning Course ActivityRetrieves a list of learning Course Activity.
- List Learning ProviderRetrieves a list of learning provider.
- List MembersRetrieves a list of members.
- List Online Meeting MessagesRetrieves a list of online Meeting Messages.
- List Online Meeting RecordsRetrieves a list of online Meeting Records.
- List PSTN CallsRetrieves a list of pSTN Calls.
- List TeamsRetrieves a list of teams.
- List TownhallsRetrieves a list of townhalls.
- List TranscriptsRetrieves a list of transcripts.
- List WebinarsRetrieves a list of webinars.
- Make an API CallPerforms an arbitrary authorized API call.
- Publish a TownhallPublishes a Townhall.
- Publish a WebinarPublishes a Webinar.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Aircall and Microsoft Teams integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Aircall and Microsoft Teams.
Connect your Aircall and Microsoft Teams accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add a Team Member" in Microsoft Teams. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Microsoft Teams has 84 actions (including Add a Team Member, Answer a Call, and Archive a Channel). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Microsoft Teams automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Microsoft Teams) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Microsoft Teams automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Microsoft Teams integration.
- Aircall and Microsoft Teams integration source code, module specs and credentials implementation.
- Our Aircall and Microsoft Teams integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Microsoft Teams — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Microsoft Teams integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library