STEP 1
Connect Aircall and MSG91
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and MSG91 Integration
Connect Aircall and MSG91 to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Aircall and MSG91
Detailed info you need to know about Aircall and MSG91 integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to MSG91
Set up your Aircall and MSG91 integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and MSG91 nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and MSG91. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and MSG91 work in WEXTL?
WEXTL exposes actions and triggers for Aircall and MSG91 that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersMSG91 actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
MSG91 modules
- Add SMS Flow/TemplateCreates sms flow/template.
- Add SMS Template VersionCreates sms template version.
- Check WhatsApp Prepaid BalanceChecks whatsapp prepaid balance.
- Click to CallStarts call.
- Create Email TemplateCreates email template.
- Create or Update Segmento ContactCreates or update segmento contact.
- Create RCS TemplateCreates rcs template.
- Create User EventsCreates user events.
- Create Voice TemplateCreates voice template.
- Create WhatsApp TemplateCreates whatsapp template.
- Delete Bulk Segmento ContactsDeletes bulk segmento contacts.
- Delete WhatsApp TemplateDeletes whatsapp template.
- Edit OTP TemplateEdits otp template.
- Edit WhatsApp TemplateEdits whatsapp template.
- Execute IVR FlowExecutes ivr flow.
- Filter/Search Segmento ContactsRetrieves filter/search segmento contacts.
- Get Call RecordingReturns call recording.
- Get Company AgentsReturns company agents.
- Get Email AnalyticsReturns email analytics.
- Get Email LogsReturns email logs.
- Get Email Template DetailsReturns email template details.
- Get Event TypesReturns event types.
- Get Failed EventsReturns failed events.
- Get OTP AnalyticsReturns otp analytics.
- Get OTP LogsReturns otp logs.
- Get Phonebook FieldsReturns phonebook fields.
- Get Product CatalogueReturns product catalogue.
- Get RCS AnalyticsReturns rcs analytics.
- Get RCS LogsReturns rcs logs.
- Get RCS TemplateReturns rcs template.
- Get SIP CredentialsReturns sip credentials.
- Get SMS AnalyticsReturns sms analytics.
- Get SMS LogsReturns sms logs.
- Get SMS Template VersionsReturns sms template versions.
- Get User JourneyReturns user journey.
- Get Voice AnalyticsReturns voice analytics.
- Get Voice FileReturns voice file.
- Get Voice LogsReturns voice logs.
- Get Voice TemplateReturns voice template.
- Get VPN CredentialsReturns vpn credentials.
- Get WhatsApp AnalyticsReturns whatsapp analytics.
- Get WhatsApp LogsReturns whatsapp logs.
- Get WhatsApp NumbersReturns whatsapp numbers.
- Get WhatsApp TemplatesReturns whatsapp templates.
- Launch Campaign for SegmentLaunches campaign for segment.
- List Email TemplatesRetrieves a list of email templates.
- Make an API CallPerforms an arbitrary authorized API call.
- OneAPI SendPerforms oneapi send.
- Resend OTPResends otp.
- Run CampaignRuns campaign.
Frequently asked questions
Common questions about connecting Aircall and MSG91.
Connect your Aircall and MSG91 accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add SMS Flow/Template" in MSG91. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); MSG91 has 63 actions (including Add SMS Flow/Template, Add SMS Template Version, and Check WhatsApp Prepaid Balance). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-MSG91 automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or MSG91) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + MSG91 automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and MSG91 integration.
- Aircall and MSG91 integration source code, module specs and credentials implementation.
- Our Aircall and MSG91 integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and MSG91 — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- MSG91 integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library