STEP 1
Connect Aircall and Rocket.Chat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Rocket.Chat Integration
Keep Aircall and Rocket.Chat in sync by integrating their events and actions. When communication events happen in Aircall, update the Rocket.Chat automatically - without any line of code in visual workflow builder.
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Learn about Aircall and Rocket.Chat
Detailed info you need to know about Aircall and Rocket.Chat integrations in WEXTL. Explore which modules apps support and how you connect them.
Rocket.Chat
Send messages and manage channels, teams, and livechat in Rocket.Chat. [6]
How to connect Aircall to Rocket.Chat
Set up your Aircall and Rocket.Chat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Rocket.Chat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Rocket.Chat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Rocket.Chat work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Rocket.Chat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersRocket.Chat actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add an Email to a ContactAdds an email address to a contact.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Rocket.Chat modules
- Add Channel OwnerAdds channel owner.
- Add Group OwnerAdds group owner.
- Add Rooms to TeamAdds rooms to team.
- Add Team MembersAdds team members.
- Add Users to ChannelAdds users to channel.
- Archive ChannelArchives channel.
- Archive GroupArchives group.
- Autocomplete RoomsAutocompletes rooms.
- Autocomplete TeamsAutocompletes teams.
- Autocomplete UsersAutocompletes users.
- Close ChannelCloses channel.
- Close GroupCloses group.
- Close Livechat RoomCloses livechat room.
- Convert Channel to TeamConverts channel to team.
- Convert Team to ChannelConverts team to channel.
- Create Canned ResponseCreates a canned response.
- Create ChannelCreates a channel.
- Create Custom EmojiCreates a custom emoji.
- Create DepartmentCreates a department.
- Create DMCreates a dm.
- Create GroupCreates a group.
- Create InviteCreates an invite.
- Create Livechat RoomCreates a livechat room.
- Create TeamCreates a team.
- Create ThreadCreates a thread.
- Create VisitorCreates a visitor.
- Delete Canned ResponseDeletes canned response.
- Delete ChannelDeletes channel.
- Delete Custom EmojiDeletes custom emoji.
- Delete FileDeletes file.
- Delete GroupDeletes group.
- Delete InviteDeletes invite.
- Delete MessageDeletes message.
- Delete TeamDeletes team.
- Delete UserDeletes user.
- Directory SearchSearches the directory.
- Execute CommandExecutes command.
- Follow MessageFollows message.
- Forward Livechat RoomForwards livechat room.
- Get AgentReturns agent.
- Get Channel CountersReturns channel counters.
- Get Channel FilesReturns channel files.
- Get Channel HistoryReturns channel history.
- Get Channel InfoReturns channel info.
- Get Channel MembersReturns channel members.
- Get Channel MessagesReturns channel messages.
- Get Channel ModeratorsReturns channel moderators.
- Get DepartmentReturns department.
- Get DM HistoryReturns dm history.
- Get DM MessagesReturns dm messages.
Frequently asked questions
Common questions about connecting Aircall and Rocket.Chat.
Connect your Aircall and Rocket.Chat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add Channel Owner" in Rocket.Chat. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Rocket.Chat has 145 actions (including Add Channel Owner, Add Group Owner, and Add Rooms to Team). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Rocket.Chat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Rocket.Chat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Rocket.Chat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Rocket.Chat integration.
- Aircall and Rocket.Chat integration source code, module specs and credentials implementation.
- Our Aircall and Rocket.Chat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Rocket.Chat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Rocket.Chat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library