STEP 1
Connect Aircall and Superchat
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Superchat Integration
Build communication workflows between Aircall and Superchat on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Aircall and Superchat
Detailed info you need to know about Aircall and Superchat integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Superchat
Set up your Aircall and Superchat integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Superchat nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Superchat. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Superchat work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Superchat that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersSuperchat actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add an Email to a ContactAdds an email address to a contact.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Superchat modules
- Add a Contact to a Contact ListAdds a contact to a contact list.
- Create a ContactCreates a new contact with an email address or phone number.
- Create a Conversation ExportStarts an export of a conversation's messages for a time range.
- Create a Conversation NoteAdds an internal note to a conversation.
- Create a Custom AttributeCreates a new custom contact attribute.
- Create a Message TemplateCreates a reusable message template for channels other than WhatsApp.
- Create a Template FolderCreates a new folder for message templates.
- Create a WhatsApp TemplateCreates a new WhatsApp message template.
- Delete a ContactDeletes a contact.
- Delete a ConversationDeletes a conversation.
- Delete a Conversation NoteDeletes a note from a conversation.
- Delete a Custom AttributeDeletes a custom contact attribute.
- Delete a FileDeletes an uploaded file.
- Delete a TemplateDeletes a message template.
- Delete a Template FolderDeletes a template folder.
- Get a ChannelReturns a single messaging channel.
- Get a ContactReturns a single contact.
- Get a Contact ListReturns a single contact list.
- Get a ConversationReturns a single conversation.
- Get a Conversation ExportReturns the status and download link of a conversation export.
- Get a Conversation NoteReturns a single internal note of a conversation.
- Get a FileReturns a single file with a temporary download link.
- Get a LabelReturns a single conversation label.
- Get an InboxReturns a single inbox and its members.
- Get a TemplateReturns a single message template.
- Get a Template FolderReturns a single template folder.
- Get a UserReturns a single workspace user.
- Get Current UserReturns the user and workspace that the API key belongs to.
- Get Message AnalyticsReturns delivery, read, click, and reply times for up to 100 messages.
- Get Template AnalyticsReturns delivery, read, click, and reply totals and rates for templates over a date range.
- List ChannelsRetrieves a list of the messaging channels connected to the workspace.
- List Contact ListsRetrieves a list of contact lists.
- List Contact Lists for a ContactRetrieves the contact lists a contact belongs to.
- List ContactsRetrieves a list of contacts, newest first.
- List Conversation NotesRetrieves the internal notes of a conversation.
- List ConversationsRetrieves a list of conversations.
- List Conversations for a ContactRetrieves the conversations of a contact.
- List Custom AttributesRetrieves the custom contact attributes defined in the workspace.
- List FilesRetrieves a list of uploaded files.
- List InboxesRetrieves a list of inboxes and their members.
- List LabelsRetrieves a list of conversation labels.
- List Template FoldersRetrieves a list of template folders.
- List TemplatesRetrieves a list of message templates.
- List UsersRetrieves a list of users in the workspace.
- Make an API CallPerforms an arbitrary authorized API call.
- Remove a Contact from a Contact ListRemoves a contact from a contact list.
- Search ContactsFinds contacts by email address, phone number, Instagram username, or custom attribute value.
- Send a Media MessageSends an uploaded file as a message.
- Send an EmailSends an email from a connected email channel.
- Send a Template MessageSends a saved message template with its variables filled in.
Frequently asked questions
Common questions about connecting Aircall and Superchat.
Connect your Aircall and Superchat accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add a Contact to a Contact List" in Superchat. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Superchat has 61 actions (including Add a Contact to a Contact List, Create a Contact, and Create a Conversation Export). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Superchat automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Superchat) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Superchat automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Superchat integration.
- Aircall and Superchat integration source code, module specs and credentials implementation.
- Our Aircall and Superchat integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Superchat — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Superchat integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library