STEP 1
Connect Aircall and Wati
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and Wati Integration
Build communication workflows between Aircall and Wati on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.
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Learn about Aircall and Wati
Detailed info you need to know about Aircall and Wati integrations in WEXTL. Explore which modules apps support and how you connect them.
How to connect Aircall to Wati
Set up your Aircall and Wati integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and Wati nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and Wati. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and Wati work in WEXTL?
WEXTL exposes actions and triggers for Aircall and Wati that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersWati actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add an Email to a ContactAdds an email address to a contact.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
Wati modules
- Add a ContactAdds a new WhatsApp contact with optional custom attributes.
- Add a Conversation TagAdds an existing tag to a conversation.
- Add Group ParticipantsAdds team members or contacts to a WhatsApp group.
- Assign a Contact to TeamsAssigns a contact to one or more teams.
- Change Conversation AssigneeAssigns a conversation to a team member or back to the bot.
- Create a Custom SegmentCreates a custom contact segment from filters or a contact list.
- Create a Message TemplateCreates a WhatsApp message template and submits it for review.
- Create a WhatsApp GroupCreates a WhatsApp group with team members and contacts.
- Delete a ContactDeletes a contact from the workspace.
- Delete a Message TemplateDeletes one language version of a message template.
- Delete a Scheduled CampaignDeletes a scheduled campaign before it is sent.
- Delete a WhatsApp GroupDeletes a WhatsApp group.
- Delete Message Templates by NameDeletes every language version of a message template.
- Estimate Campaign CostEstimates the credit cost of sending a template to a set of contacts.
- Evaluate Segment FiltersFinds the contacts that match a set of segment filters without saving a segment.
- Get a Call RecordingReturns the download link and details of a call recording.
- Get a Call SummaryReturns the AI summary of a call.
- Get a Call TranscriptReturns the transcript of a call.
- Get a CampaignReturns a single campaign with its delivery statistics.
- Get Account CreditsReturns the workspace's credit balance and free conversation count.
- Get a ContactReturns a single contact by ID, phone number, or BSUID.
- Get a Media FileDownloads the media file attached to a message.
- Get a Message by Local IDReturns a sent message by the local message ID you gave it.
- Get a Message TemplateReturns a single message template.
- Get an Instagram PostReturns a single Instagram post with its comment and like counts.
- Get a Phone Number ProfileReturns the status, quality rating, and messaging limit of a phone number.
- Get a SegmentReturns a single segment with its filter conditions.
- Get Call RecordingsReturns recordings for up to 100 calls at once.
- Get Call SummariesReturns summaries for up to 100 calls at once.
- Get Call TranscriptsReturns transcripts for up to 100 calls at once.
- Get Campaign OverviewReturns campaign delivery totals for a date range.
- Get Contact CountReturns how many contacts were added in a date range.
- Get Instagram Comment PermissionsReturns whether an Instagram account has granted comment permissions.
- Get Instagram Post Unread CountReturns how many comments on a post are unread.
- Get Sales PipelineReturns lead counts per stage and the win rate for a date range.
- List Call LogsRetrieves a list of WhatsApp calls.
- List Campaign RecipientsRetrieves the recipients of a campaign and their message status.
- List CampaignsRetrieves a list of broadcast campaigns.
- List ChannelsRetrieves the connected channels other than the default channel.
- List ChatbotsRetrieves a list of chatbots.
- List ContactsRetrieves a list of contacts.
- List Instagram Post CommentsRetrieves the comments on an Instagram post.
- List Instagram PostsRetrieves the posts of a connected Instagram account.
- List Lead StagesRetrieves the stages of the sales pipeline.
- List MessagesRetrieves the messages in a conversation.
- List Message TemplatesRetrieves a list of WhatsApp message templates.
- List SegmentsRetrieves a list of contact segments.
- List WhatsApp Business AccountsRetrieves the WhatsApp Business accounts linked to the workspace.
- List WhatsApp GroupsRetrieves a list of active WhatsApp groups.
- List WhatsApp Phone NumbersRetrieves the WhatsApp phone numbers connected to the workspace.
Frequently asked questions
Common questions about connecting Aircall and Wati.
Connect your Aircall and Wati accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add a Contact" in Wati. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); Wati has 69 actions (including Add a Contact, Add a Conversation Tag, and Add Group Participants). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-Wati automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or Wati) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + Wati automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and Wati integration.
- Aircall and Wati integration source code, module specs and credentials implementation.
- Our Aircall and Wati integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and Wati — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- Wati integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library