STEP 1
Connect Aircall and WhatsApp Business
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Aircall and WhatsApp Business Integration
Connect Aircall and WhatsApp Business to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about Aircall and WhatsApp Business
Detailed info you need to know about Aircall and WhatsApp Business integrations in WEXTL. Explore which modules apps support and how you connect them.
WhatsApp Business
WhatsApp Cloud API — send and receive business messages, media, and template events on a WhatsApp Business Account. [6]
How to connect Aircall to WhatsApp Business
Set up your Aircall and WhatsApp Business integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Aircall and WhatsApp Business nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Aircall and WhatsApp Business. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Aircall and WhatsApp Business work in WEXTL?
WEXTL exposes actions and triggers for Aircall and WhatsApp Business that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Aircall triggersWhatsApp Business actions
Aircall modules
- Add a Campaign Call OutcomeRecords an outcome on a campaign call.
- Add a Comment to a CallAdds a comment to a call.
- Add an Email to a ContactAdds an email address to a contact.
- Add a Phone Number to a ContactAdds a phone number to a contact.
- Add a User to a TeamAdds a user to a team.
- Add Contacts to a CampaignAdds contacts to a campaign queue.
- Add Imported Contacts to a CampaignAdds the valid imported contacts to a campaign queue.
- Add Insight Cards to a CallAdds an insight card to a live call.
- Add Phone Numbers to a Dialer CampaignAdds phone numbers to a dialer campaign.
- Add Tags to a CallAdds tags to a call.
- Add Teams to a CampaignAdds teams to a campaign.
- Add Users to a CampaignAdds users to a campaign.
- Archive a CallArchives a call.
- Archive a CampaignArchives an outbound campaign.
- Create a CampaignCreates an outbound campaign.
- Create a Campaign Contact ImportCreates a contact import and returns an upload address.
- Create a Campaign OutcomeCreates a campaign outcome.
- Create a ContactCreates a contact.
- Create a Copy of a CampaignCreates a copy of an outbound campaign.
- Create a Dialer CampaignCreates a dialer campaign for a user.
- Create an Analytics Report ExportCreates an analytics report export.
- Create a Number ConfigurationConfigures a number for messages sent outside the inbox.
- Create a TagCreates a tag.
- Create a TeamCreates a team.
- Create a UserCreates a user.
- Delete a Call RecordingDeletes the recording on a call.
- Delete a Call VoicemailDeletes the voicemail on a call.
- Delete a CampaignDeletes an outbound campaign.
- Delete a Campaign OutcomeDeletes a campaign outcome.
- Delete a ContactDeletes a contact.
- Delete a Contact EmailDeletes an email address from a contact.
- Delete a Contact Phone NumberDeletes a phone number from a contact.
- Delete a Dialer CampaignDeletes a user's dialer campaign.
- Delete a Dialer Campaign Phone NumberDeletes a phone number from a dialer campaign.
- Delete a Number ConfigurationDeletes the message configuration of a number.
- Delete a TagDeletes a tag.
- Delete a TeamDeletes a team.
- Delete a UserDeletes a user.
- Dial a Phone NumberDials a phone number in the Aircall app.
- Disable an IntegrationTurns the integration off.
- Enable an IntegrationTurns the integration on.
- Get a CallReturns a single call.
- Get a Call SummaryReturns the summary of a call.
- Get a Call TranscriptionReturns the transcription of a call.
- Get a CampaignReturns a single outbound campaign.
- Get a Campaign Contact ImportReturns a campaign contact import.
- Get a Campaign OutcomeReturns a single campaign outcome.
- Get a ContactReturns a single contact.
- Get a Custom SummaryReturns the custom summary of a call.
- Get a Dialer CampaignReturns a user's dialer campaign.
WhatsApp Business modules
- Add Assigned UserAssigns a user to the WhatsApp Business Account.
- Add Group ParticipantsAdds participants to a WhatsApp group.
- Approve Join RequestsApproves pending WhatsApp group join requests.
- Block UsersBlocks one or more WhatsApp users.
- Check Call PermissionsReturns whether the business may call a WhatsApp user.
- Configure Conversational AutomationConfigures welcome-message and ice-breaker automation.
- Create FlowCreates a WhatsApp Flow.
- Create GroupCreates a WhatsApp group.
- Create Group Invite LinkCreates an invite link for a WhatsApp group.
- Create Phone NumberAdds a phone number to the WhatsApp Business Account.
- Create QR CodeCreates or updates a message QR code.
- Create ScheduleCreates a schedule on the WhatsApp Business Account.
- Create TemplateCreates a WhatsApp message template.
- Delete FlowDeletes a WhatsApp Flow.
- Delete GroupDeletes a WhatsApp group.
- Delete Group Invite LinkDeletes a WhatsApp group invite link.
- Delete MediaDeletes an uploaded media object.
- Delete QR CodeDeletes a message QR code.
- Delete TemplateDeletes a message template by name.
- Deprecate FlowDeprecates a WhatsApp Flow.
- Deregister Phone NumberDeregisters a business phone number from Cloud API.
- Download MediaDownloads the bytes at a WhatsApp media URL.
- Edit TemplateUpdates an existing message template.
- Get Business Compliance InfoReturns business compliance information for the phone number.
- Get Business ProfileReturns the WhatsApp business profile for the phone number.
- Get Commerce SettingsReturns catalog commerce settings for the phone number.
- Get Encryption Public KeyReturns the business encryption public key.
- Get FlowReturns a single WhatsApp Flow.
- Get GroupReturns a single WhatsApp group.
- Get MediaReturns the download URL for an uploaded media object.
- Get Message HistoryRetrieves Cloud API message history for the phone number.
- Get Message History EventsRetrieves events for a message-history sync.
- Get Official Business AccountReturns Official Business Account status for the phone number.
- Get Phone NumberReturns the connected business phone number.
- Get Phone Number SettingsReturns Cloud API settings for the business phone number.
- Get QR CodeReturns a single message QR code.
- Get TemplateReturns a single message template.
- Get WhatsApp Business AccountReturns the WhatsApp Business Account.
- Get WhatsApp Business BotReturns a WhatsApp Business bot.
- Get WhatsApp Business ProfileReturns a WhatsApp business profile by profile ID.
- List Account ActivitiesRetrieves activity records for the WhatsApp Business Account.
- List Assigned UsersRetrieves users assigned to the WhatsApp Business Account.
- List Blocked UsersRetrieves WhatsApp users blocked on this phone number.
- List Flow AssetsRetrieves JSON assets for a WhatsApp Flow.
- List FlowsRetrieves WhatsApp Flows on the account.
- List GroupsRetrieves active WhatsApp groups for the phone number.
- List Join RequestsRetrieves pending join requests for a WhatsApp group.
- List Phone NumbersRetrieves phone numbers on the WhatsApp Business Account.
- List QR CodesRetrieves message QR codes for the phone number.
- List SchedulesRetrieves schedules on the WhatsApp Business Account.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Aircall and WhatsApp Business integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Aircall and WhatsApp Business.
Connect your Aircall and WhatsApp Business accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Aircall's "Watch Action Items" fires, WEXTL can "Add Assigned User" in WhatsApp Business. Aircall has 65 triggers (including Watch Action Items, Watch AI Messaging De-escalated, and Watch AI Messaging Escalated); WhatsApp Business has 78 actions (including Add Assigned User, Add Group Participants, and Approve Join Requests). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Aircall-to-WhatsApp Business automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Aircall (or WhatsApp Business) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Aircall + WhatsApp Business automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Aircall and WhatsApp Business integration.
- Aircall and WhatsApp Business integration source code, module specs and credentials implementation.
- Our Aircall and WhatsApp Business integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Aircall and WhatsApp Business — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Aircall integration information
- WhatsApp Business integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library