Autocalls AI and Thulium Integration

Autocalls AI icon
Thulium icon
Autocalls AI
Thulium

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Build communication workflows between Autocalls AI and Thulium on a visual canvas — set up data fields sync between apps once and let data flow when events come automatically. Integration will work without code and your team will see the workflow inside WEXTL® builder.

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Learn about Autocalls AI and Thulium

Detailed info you need to know about Autocalls AI and Thulium integrations in WEXTL. Explore which modules apps support and how you connect them.

Autocalls AI

Autocalls AI icon

Communication3 triggers2 searches7 actionsAI phone agents for outbound and inbound calling, lead qualification, and follow-ups. [5]

Thulium

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Communication8 triggers22 searches47 actionsCloud contact center for voice, chat, and customer service operations. [6]

How to connect Autocalls AI to Thulium

Set up your Autocalls AI and Thulium integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Autocalls AI and Thulium work in WEXTL?

WEXTL exposes actions and triggers for Autocalls AI and Thulium that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Autocalls AI triggersThulium actions

Autocalls AI modules
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    Create a LeadCreates a Lead.
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    Delete a CallPermanently deletes a Call.
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    Delete a LeadPermanently deletes a Lead.
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    List LeadsRetrieves a list of leads from an account.
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    Make a Phone CallPlaces an outbound phone call.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Search CallsSearches for calls matching the given criteria.
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    Send an SMSCreates and sends a new SMS message to a specified phone number.
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    Update a LeadUpdates a Lead with new field values.
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    Watch CallsTriggers when new calls are detected.
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    Watch Inbound EventsTriggers when an inbound event occurs for an assistant.
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    Watch LeadsTriggers when a new lead is created.
Thulium modules
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    Add Agents to a CampaignAdds a list of agents to an outbound campaign.
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    Add Comment to a TicketAdds a comment to a ticket.
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    Add Customer Response to a TicketAdds a customer response to a ticket.
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    Add Entry to CustomerAdds an entry to customer feeds.
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    Add Multiple Records to CRM OutboundAdds multiple records to the specified CRM outbound.
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    Answer a PhoneAnswers an agent's phone call when he uses the Thulium Softphone.
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    Clone an Outbound CampaignClones an outbound campaign to replicate its settings and structure.
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    Create a CampaignCreates a new campaign.
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    Create a TicketCreates a new ticket in the system.
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    Create a Voicebot InteractionInitiates a voicebot interaction.
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    Create an AgentCreates a new agent.
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    Create Multiple CustomersCreates multiple customers at once.
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    Delete a CampaignRemoves a campaign from the service permanently.
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    Delete a ChatDeletes a chat session.
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    Delete a CompanyDeletes a specific company.
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    Delete a CustomerRemoves a single customer specified by an ID parameter.
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    Delete a TicketDeletes a specified ticket from the system.
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    Delete Chat ContentRemoves the content of a specified chat conversation and allows selecting a participant or removing it for both.
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    Delete Multiple CustomersDeletes multiple customers from the system.
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    Delete Multiple Records from Outbound CRMDeletes many records from the CRM outbound.
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    Delete Ticket AttachmentsDeletes attachments from a ticket.
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    Get a CompanyReturns a single company specified by an ID parameter.
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    Get a CustomerReturns a single customer, specified by an ID parameter.
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    Get a TicketRetrieves details for a specific ticket.
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    Get an AgentRetrieves details for a specific agent.
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    Get an Agent StatusReturns the agent status.
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    Get an Agent's Last Queue CallReturns the last queue call that an agent interacted with.
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    Get Outbound StatsReturns records stats for outbound.
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    Hang Up an Agent CallHangs up an agent call.
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    Hold an Agent CallPuts an agent's Thulium Softphone on hold.
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    List Agent GroupsRetrieves all agent groups.
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    List AgentsRetrieves all agents.
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    List Agents StatusesRetrieves all agents' statuses.
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    List Agents' Work ReportsRetrieves all agents' work reports.
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    List Campaign AgentsRetrieves a list of campaign agents.
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    List CampaignsRetrieves a list of campaigns.
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    List Chat QueuesReturns a list of chat queues.
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    List Chat ReportsReturns chat reports.
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    List ChatsRetrieves chat conversations.
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    List CompaniesReturns a collection of companies matching a specified query.
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    List CustomersReturns a collection of customers matching a specified query.
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    List Ticket CategoriesReturns a list of ticket categories.
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    List Ticket QueuesReturns a list of ticket queues.
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    List Ticket StatusesReturns a list of ticket statuses.
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    List TicketsRetrieves support tickets.
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    Log In an AgentLogs in the specified agent.
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    Log Out an AgentLogs out the specified agent.
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    Make a Phone CallMakes a call for an agent to the specified phone number.
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    Make a Preview CallMakes an outbound call in preview mode.
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    Make an API CallPerforms an arbitrary authorized API request.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Autocalls AI and Thulium integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Autocalls AI [5]

Alternative integrations to Thulium [6]

Try Autocalls AI and Thulium on WEXTL®

Claim your 3-day trial to build Autocalls AI with Thulium integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting Autocalls AI and Thulium.

References

List of sources used to gather information about the Autocalls AI and Thulium integration.

  1. Autocalls AI and Thulium integration source code, module specs and credentials implementation.
  2. Our Autocalls AI and Thulium integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Autocalls AI and Thulium — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Autocalls AI integration information
  6. Thulium integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

Explore Autocalls AI and Thulium, or get started