STEP 1
Connect Autotask PSA and Service Fusion
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
Autotask PSA and Service Fusion Integration
Keep Autotask PSA and Service Fusion in sync by integrating their events and actions. When project management events happen in Autotask PSA, update the Service Fusion automatically - without any line of code in visual workflow builder.
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Learn about Autotask PSA and Service Fusion
Detailed info you need to know about Autotask PSA and Service Fusion integrations in WEXTL. Explore which modules apps support and how you connect them.
Autotask PSA
Manages tickets, projects, time entries, resources, and customer relationships for Autotask PSA users. [5]
Service Fusion
Field service management software for home-service contractors. [6]
How to connect Autotask PSA to Service Fusion
Set up your Autotask PSA and Service Fusion integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected Autotask PSA and Service Fusion nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between Autotask PSA and Service Fusion. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between Autotask PSA and Service Fusion work in WEXTL?
WEXTL exposes actions and triggers for Autotask PSA and Service Fusion that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
Service Fusion triggersAutotask PSA actions
Service Fusion modules
- Create a CustomerCreates a new customer.
- Create a JobCreates a new job.
- Create an EstimateCreates a new estimate.
- Find Available Time SlotsFinds open time slots for technicians and crews.
- Get a Calendar TaskReturns a single calendar task.
- Get a CrewReturns a single crew.
- Get a CustomerReturns a single customer.
- Get a JobReturns a single job.
- Get a Job CategoryReturns a single job category.
- Get a Job StatusReturns a single job status.
- Get an EstimateReturns a single estimate.
- Get an InvoiceReturns a single invoice.
- Get a Payment TypeReturns a single payment type.
- Get a SourceReturns a single lead source.
- Get a TechnicianReturns a single technician.
- Get Current UserReturns the Service Fusion user behind this connection.
- Get EquipmentReturns a single piece of customer equipment.
- List Calendar TasksRetrieves a list of calendar tasks.
- List CrewsRetrieves a list of crews.
- List Customer EquipmentRetrieves a list of equipment for a customer.
- List CustomersRetrieves a list of customers.
- List EstimatesRetrieves a list of estimates.
- List InvoicesRetrieves a list of invoices.
- List Job CategoriesRetrieves a list of job categories.
- List JobsRetrieves a list of jobs.
- List Job StatusesRetrieves a list of job statuses.
- List Payment TypesRetrieves a list of payment types.
- List SourcesRetrieves a list of lead sources.
- List Technician DepartmentsRetrieves the list of technician departments.
- List TechniciansRetrieves a list of technicians.
- Make an API CallPerforms an arbitrary authorized API call.
- Watch New Calendar TasksTriggers when a new calendar task is created.
- Watch New CustomersTriggers when a new customer is created.
- Watch New EstimatesTriggers when a new estimate is created.
- Watch New InvoicesTriggers when a new invoice is created.
- Watch New JobsTriggers when a new job is created.
- Watch New TechniciansTriggers when a new technician is added.
- Watch Updated CustomersTriggers when a customer is created or changed.
- Watch Updated EstimatesTriggers when an estimate is created or changed.
- Watch Updated InvoicesTriggers when an invoice is created or changed.
- Watch Updated JobsTriggers when a job is created or changed, including a status change.
Autotask PSA modules
- Add Ticket NoteAdds a note to a ticket.
- Create CompanyCreates a new company.
- Create ContactCreates a new contact.
- Create ContractCreates a new contract.
- Create OpportunityCreates a new opportunity.
- Create ProductCreates a new product.
- Create ProjectCreates a new project.
- Create SubscriptionCreates a new subscription.
- Create TicketCreates a new ticket.
- Create Time EntryCreates a new time entry.
- Get CompanyReturns a single company by ID.
- Get ContactReturns a single contact by ID.
- Get ContractReturns a single contract by ID.
- Get CountryReturns a single country by ID.
- Get CurrencyReturns a single currency by ID.
- Get DepartmentReturns a single department by ID.
- Get InvoiceReturns a single invoice by ID.
- Get OpportunityReturns a single opportunity by ID.
- Get ProductReturns a single product by ID.
- Get ProjectReturns a single project by ID.
- Get ResourceReturns a single resource by ID.
- Get RoleReturns a single role by ID.
- Get SubscriptionReturns a single subscription by ID.
- Get TicketReturns a single ticket by ID.
- Get Time EntryReturns a single time entry by ID.
- List CompaniesRetrieves a list of companies.
- List Company AttachmentsRetrieves a list of attachments for a company.
- List Company ContactsRetrieves a list of contacts for a company.
- List Company NotesRetrieves a list of notes for a company.
- List ContactsRetrieves a list of contacts.
- List ContractsRetrieves a list of contracts.
- List CountriesRetrieves a list of countries.
- List CurrenciesRetrieves a list of currencies.
- List DepartmentsRetrieves a list of departments.
- List InvoicesRetrieves a list of invoices.
- List OpportunitiesRetrieves a list of opportunities.
- List ProductsRetrieves a list of products.
- List Project PhasesRetrieves a list of phases for a project.
- List ProjectsRetrieves a list of projects.
- List Project TasksRetrieves a list of tasks for a project.
- List ResourcesRetrieves a list of resources.
- List RolesRetrieves a list of roles.
- List SubscriptionsRetrieves a list of subscriptions.
- List Ticket AttachmentsRetrieves a list of attachments for a ticket.
- List Ticket NotesRetrieves a list of notes for a ticket.
- List TicketsRetrieves a list of tickets.
- List Time EntriesRetrieves a list of time entries.
- Make an API CallPerforms an arbitrary authorized API call.
- Update CompanyUpdates an existing company.
- Update ContractUpdates an existing contract.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with Autotask PSA and Service Fusion integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting Autotask PSA and Service Fusion.
Connect your Autotask PSA and Service Fusion accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when Service Fusion's "Watch New Calendar Tasks" fires, WEXTL can "Add Ticket Note" in Autotask PSA. Autotask PSA has 54 actions (including Add Ticket Note, Create Company, and Create Contact); Service Fusion has 31 actions (including Create a Customer, Create a Job, and Create an Estimate). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. Autotask PSA-to-Service Fusion automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment Autotask PSA (or Service Fusion) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your Autotask PSA + Service Fusion automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the Autotask PSA and Service Fusion integration.
- Autotask PSA and Service Fusion integration source code, module specs and credentials implementation.
- Our Autotask PSA and Service Fusion integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for Autotask PSA and Service Fusion — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- Autotask PSA integration information
- Service Fusion integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library