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Autotask PSA

Manages tickets, projects, time entries, resources, and customer relationships for Autotask PSA users.

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AI-assisted documentation18 min read

This documentation is compiled from our integration source code, internal specs for Autotask PSA, its official API documentation and anonymized requests logs we collect from our support team[2].

Open Autotask PSA on WEXTL →

Before you set up the credential, make sure you have an active Autotask PSA account and an API access token from your account settings ready.[3]

  • API Integration CodepasswordRequired

    The API Integration Code from Autotask (Settings > Integrations & APIs > Manage Integrations).

    [1]
  • API UseremailRequired

    The Autotask API User email or login name (must be an API User, not a regular user).

    [1]
  • API SecretpasswordRequired

    The API Secret associated with the API User account.

    [1]
  1. Log in to your WEXTL account, add the Autotask PSA node module to your workflow, and click Create new credential.
  2. Optional: In the Credential name field, enter a name for the credential.
  3. Enter the authentication credentials you copied from your Autotask PSA account, or follow the on-screen instructions to create the credential.
  4. If prompted, authenticate your account and confirm access.
  5. If you want to make changes to your credential in the future, follow the steps in Manage credentials →

Notes

Credentials are org-scoped; share them with teammates from the Credentials picker on any of its nodes.For detailed information on connecting an application, see Connect an application →

Get CompanySearch
Input fields[3]
FieldType
Company IDRequired
choice
Output fields[3]
FieldType
IDtext
Company Nametext
Company Typenumber
Phonetext
Owner Resource IDnumber
Activeboolean
Address Line 1text
Address Line 2text
Citytext
Statetext
Postal Codetext
Country IDnumber
Faxtext
Websitetext
Tax IDtext
Territory IDnumber
Market Segment IDnumber
Classificationnumber
Currency IDnumber
Create Datedate
Get ContactSearch
Input fields[3]
FieldType
Company IDRequired
choice
Output fields[3]
FieldType
IDtext
Company IDnumber
First Nametext
Last Nametext
Middle Initialtext
Email Addresstext
Email Address 2text
Phonetext
Alternate Phonetext
Mobile Phonetext
Faxtext
Job Titletext
Address Linetext
Address Line 1text
Citytext
Statetext
Zip Codetext
Country IDnumber
Activenumber
Notetext
2other output fields
Get ContractSearch
Input fields[3]
FieldType
Contract IDRequired
choice
Output fields[3]
FieldType
IDtext
Get CountrySearch
Input fields[3]
FieldType
Country IDRequired
text
Output fields[3]
FieldType
IDtext
Get CurrencySearch
Input fields[3]
FieldType
Currency IDRequired
text
Output fields[3]
FieldType
IDtext
Get DepartmentSearch
Input fields[3]
FieldType
Department IDRequired
choice
Output fields[3]
FieldType
IDtext
Get InvoiceSearch
Input fields[3]
FieldType
Invoice IDRequired
choice
Output fields[3]
FieldType
IDtext
Invoice Numbertext
Company IDnumber
Invoice Datedate
Due Datedate
Invoice Totalnumber
Total Taxnumber
Voidedboolean
Commentstext
From Datedate
To Datedate
Paid Datedate
Get OpportunitySearch
Input fields[3]
FieldType
Opportunity IDRequired
choice
Output fields[3]
FieldType
IDtext
Titletext
Company IDnumber
Contact IDnumber
Amountnumber
Costnumber
Probabilitynumber
Projected Close Datedate
Stagenumber
Statusnumber
Owner Resource IDnumber
Descriptiontext
Monthly Revenuenumber
Monthly Costnumber
Start Datedate
Closed Datedate
Create Datedate
Get ProductSearch
Input fields[3]
FieldType
Product IDRequired
text
Output fields[3]
FieldType
IDtext
Get ProjectSearch
Input fields[3]
FieldType
Project IDRequired
choice
Output fields[3]
FieldType
IDtext
Get ResourceSearch
Input fields[3]
FieldType
Resource IDRequired
choice
Output fields[3]
FieldType
IDtext
First Nametext
Last Nametext
Middle Nametext
User Nametext
Emailtext
Email 2text
Office Phonetext
Office Extensiontext
Mobile Phonetext
Home Phonetext
Activeboolean
User Typenumber
License Typenumber
Resource Typetext
Location IDnumber
Hire Datedate
Titletext
Gendertext
Default Service Desk Role IDnumber
Get RoleSearch
Input fields[3]
FieldType
Role IDRequired
choice
Output fields[3]
FieldType
IDtext
Get SubscriptionSearch
Input fields[3]
FieldType
Subscription IDRequired
text
Output fields[3]
FieldType
IDtext
Get TicketSearch
Input fields[3]
FieldType
Ticket IDRequired
choice
Output fields[3]
FieldType
IDtext
Titletext
Ticket Numbertext
Statusnumber
Prioritynumber
Queue IDnumber
Ticket Categorynumber
Company IDnumber
Contact IDnumber
Assigned Resource IDnumber
Contract IDnumber
Project IDnumber
Configuration Item IDnumber
Descriptiontext
Due Datedate
Create Datedate
Issue Typenumber
Sub-Issue Typenumber
Sourcenumber
Estimated Hoursnumber
4other output fields
Get Time EntrySearch
Input fields[3]
FieldType
Time Entry IDRequired
text
Output fields[3]
FieldType
IDtext
Resource IDnumber
Task IDnumber
Ticket IDnumber
Date Workeddate
Hours Workednumber
Hours To Billnumber
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Contract Service IDnumber
Contract IDnumber
Billing Code IDnumber
Role IDnumber
Create Datedate
1other output field
List CompaniesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
Activeboolean
List Company AttachmentsSearch
Input fields[3]
FieldType
Company IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List Company ContactsSearch
Input fields[3]
FieldType
Company IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List Company NotesSearch
Input fields[3]
FieldType
Company IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List ContactsSearch
Input fields[3]
FieldType
Company IDchoice
Limitnumber
Output fields[3]
FieldType
IDtext
First Nametext
Last Nametext
List ContractsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List CountriesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List CurrenciesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List DepartmentsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List InvoicesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List OpportunitiesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List ProductsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List Project PhasesSearch
Input fields[3]
FieldType
Project IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List Project TasksSearch
Input fields[3]
FieldType
Project IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List ProjectsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List ResourcesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List RolesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List SubscriptionsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
List Ticket AttachmentsSearch
Input fields[3]
FieldType
Ticket IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
List Ticket NotesSearch
Input fields[3]
FieldType
Ticket IDRequired
choice
Limitnumber
Output fields[3]
FieldType
IDtext
Descriptiontext
List TicketsSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
Titletext
Ticket Numbertext
Statusnumber
Prioritynumber
Queue IDnumber
Ticket Categorynumber
Company IDnumber
Contact IDnumber
Assigned Resource IDnumber
Contract IDnumber
Project IDnumber
Configuration Item IDnumber
Descriptiontext
Due Datedate
Create Datedate
Issue Typenumber
Sub-Issue Typenumber
Sourcenumber
Estimated Hoursnumber
4other output fields
List Time EntriesSearch
Input fields[3]
FieldType
Limitnumber
Output fields[3]
FieldType
IDtext
Resource IDnumber
Task IDnumber
Ticket IDnumber
Date Workeddate
Hours Workednumber
Hours To Billnumber
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Contract Service IDnumber
Contract IDnumber
Billing Code IDnumber
Role IDnumber
Create Datedate
1other output field
Add Ticket NoteAction
Input fields[3]
FieldType
Ticket IDRequired
choice
TitleRequired
text
DescriptionRequired
text
Note TypeRequired
number
PublishRequired
number
Output fields[3]
FieldType
IDtext
Ticket IDnumber
Titletext
Descriptiontext
Note Typenumber
Publishnumber
Create Datedate
Creator Resource IDnumber
Last Activity Datedate
Create CompanyAction
Input fields[3]
FieldType
Company NameRequired
text
Company TypeRequired
number
PhoneRequired
text
Owner Resource IDRequired
choice
Activeboolean
Address Line 1text
Address Line 2text
Citytext
Statetext
Postal Codetext
Country IDtext
Faxtext
Websitetext
Output fields[3]
FieldType
IDtext
Company Nametext
Company Typenumber
Phonetext
Owner Resource IDnumber
Activeboolean
Address Line 1text
Address Line 2text
Citytext
Statetext
Postal Codetext
Country IDnumber
Faxtext
Websitetext
Tax IDtext
Territory IDnumber
Market Segment IDnumber
Classificationnumber
Currency IDnumber
Create Datedate
Create ContactAction
Input fields[3]
FieldType
Company IDRequired
choice
First NameRequired
text
Last NameRequired
text
Email AddressRequired
text
Phonetext
Mobile Phonetext
Job Titletext
Output fields[3]
FieldType
IDtext
Company IDnumber
First Nametext
Last Nametext
Email Addresstext
Phonetext
Mobile Phonetext
Job Titletext
Activenumber
Create Datedate
Create ContractAction
Input fields[3]
FieldType
Company IDRequired
choice
Contract NameRequired
text
Contract TypeRequired
number
StatusRequired
number
Start DateRequired
date
End DateRequired
date
Descriptiontext
Estimated Hoursnumber
Estimated Revenuenumber
Estimated Costnumber
Output fields[3]
FieldType
IDtext
Company IDnumber
Contract Nametext
Contract Numbertext
Contract Typenumber
Statusnumber
Start Datedate
End Datedate
Descriptiontext
Estimated Hoursnumber
Estimated Revenuenumber
Estimated Costnumber
Contract Categorynumber
Contract Period Typenumber
Is Default Contractboolean
Create OpportunityAction
Input fields[3]
FieldType
TitleRequired
text
Company IDRequired
choice
AmountRequired
number
CostRequired
number
ProbabilityRequired
number
Projected Close DateRequired
date
StageRequired
number
StatusRequired
number
Owner Resource IDRequired
choice
Descriptiontext
Monthly Revenuenumber
Monthly Costnumber
Output fields[3]
FieldType
IDtext
Titletext
Company IDnumber
Contact IDnumber
Amountnumber
Costnumber
Probabilitynumber
Projected Close Datedate
Stagenumber
Statusnumber
Owner Resource IDnumber
Descriptiontext
Monthly Revenuenumber
Monthly Costnumber
Start Datedate
Closed Datedate
Create Datedate
Create ProductAction
Input fields[3]
FieldType
NameRequired
text
DescriptionRequired
text
Product CategoryRequired
number
Unit PriceRequired
number
Unit CostRequired
number
Period TypeRequired
number
SKUtext
Activeboolean
Manufacturer Nametext
Linktext
Output fields[3]
FieldType
IDtext
Nametext
Descriptiontext
Product Categorynumber
Unit Pricenumber
Unit Costnumber
Period Typenumber
SKUtext
Activeboolean
Manufacturer Nametext
Linktext
Billing Typenumber
Markup Ratenumber
Create ProjectAction
Input fields[3]
FieldType
Project NameRequired
text
Company IDRequired
choice
Project TypeRequired
number
StatusRequired
number
Start DateRequired
date
End DateRequired
date
DurationRequired
number
Descriptiontext
Project Lead Resource IDchoice
Contract IDchoice
Purchase Order Numbertext
Output fields[3]
FieldType
IDtext
Project Nametext
Company IDnumber
Project Typenumber
Statusnumber
Start Datedate
End Datedate
Durationnumber
Descriptiontext
Project Lead Resource IDnumber
Contract IDnumber
Purchase Order Numbertext
Project Numbertext
Completed Percentagenumber
Estimated Timenumber
Create Datedate
Create SubscriptionAction
Input fields[3]
FieldType
Subscription NameRequired
text
Configuration Item IDRequired
text
Effective DateRequired
date
Expiration Datedate
Period Typenumber
Period Pricenumber
Period Costnumber
Purchase Order Numbertext
Descriptiontext
Output fields[3]
FieldType
IDtext
Subscription Nametext
Configuration Item IDnumber
Effective Datedate
Expiration Datedate
Period Typenumber
Period Pricenumber
Period Costnumber
Total Pricenumber
Total Costnumber
Purchase Order Numbertext
Descriptiontext
Statusnumber
Create TicketAction
Input fields[3]
FieldType
TitleRequired
text
Company IDRequired
choice
StatusRequired
number
PriorityRequired
number
Queue IDRequired
number
Ticket Numbertext
Descriptiontext
Assigned Resource IDchoice
Ticket Categorychoice
Contract IDchoice
Project IDchoice
Due Datedate
Issue Typenumber
Sub-Issue Typenumber
Sourcenumber
Estimated Hoursnumber
Output fields[3]
FieldType
IDtext
Titletext
Ticket Numbertext
Statusnumber
Prioritynumber
Queue IDnumber
Ticket Categorynumber
Company IDnumber
Contact IDnumber
Assigned Resource IDnumber
Contract IDnumber
Project IDnumber
Configuration Item IDnumber
Descriptiontext
Due Datedate
Create Datedate
Issue Typenumber
Sub-Issue Typenumber
Sourcenumber
Estimated Hoursnumber
4other output fields
Create Time EntryAction
Input fields[3]
FieldType
Resource IDRequired
choice
Date WorkedRequired
date
Hours WorkedRequired
number
Ticket IDchoice
Task IDtext
Hours To Billnumber
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Contract Service IDtext
Output fields[3]
FieldType
IDtext
Resource IDnumber
Task IDnumber
Ticket IDnumber
Date Workeddate
Hours Workednumber
Hours To Billnumber
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Contract Service IDnumber
Contract IDnumber
Billing Code IDnumber
Role IDnumber
Create Datedate
1other output field
Make an API Calluniversal
Input fields[3]
FieldType
URLRequired
text
MethodRequired
choice
Headersarray
Headerobject
Query Stringarray
Parameterobject
Bodytext
Output fields[3]
FieldType
Bodytext
Headersobject
Status codenumber
Update CompanyAction
Input fields[3]
FieldType
Company IDRequired
choice
Company Nametext
Activeboolean
Phonetext
Address Line 1text
Citytext
Statetext
Postal Codetext
Owner Resource IDchoice
Websitetext
Output fields[3]
FieldType
IDtext
Company Nametext
Company Typenumber
Phonetext
Owner Resource IDnumber
Activeboolean
Address Line 1text
Address Line 2text
Citytext
Statetext
Postal Codetext
Country IDnumber
Faxtext
Websitetext
Tax IDtext
Territory IDnumber
Market Segment IDnumber
Classificationnumber
Currency IDnumber
Create Datedate
Update ContractAction
Input fields[3]
FieldType
Contract IDRequired
choice
Contract Nametext
Statusnumber
Contract Typenumber
Start Datedate
End Datedate
Descriptiontext
Output fields[3]
FieldType
IDtext
Company IDnumber
Contract Nametext
Contract Numbertext
Contract Typenumber
Statusnumber
Start Datedate
End Datedate
Descriptiontext
Estimated Hoursnumber
Estimated Revenuenumber
Estimated Costnumber
Contract Categorynumber
Contract Period Typenumber
Is Default Contractboolean
Update OpportunityAction
Input fields[3]
FieldType
Opportunity IDRequired
choice
Titletext
Amountnumber
Costnumber
Probabilitynumber
Projected Close Datedate
Stagenumber
Statusnumber
Owner Resource IDchoice
Descriptiontext
Output fields[3]
FieldType
IDtext
Titletext
Company IDnumber
Contact IDnumber
Amountnumber
Costnumber
Probabilitynumber
Projected Close Datedate
Stagenumber
Statusnumber
Owner Resource IDnumber
Descriptiontext
Monthly Revenuenumber
Monthly Costnumber
Start Datedate
Closed Datedate
Create Datedate
Update ProjectAction
Input fields[3]
FieldType
Project IDRequired
choice
Project Nametext
Statusnumber
Project Typenumber
Start Datedate
End Datedate
Durationnumber
Descriptiontext
Project Lead Resource IDchoice
Output fields[3]
FieldType
IDtext
Project Nametext
Company IDnumber
Project Typenumber
Statusnumber
Start Datedate
End Datedate
Durationnumber
Descriptiontext
Project Lead Resource IDnumber
Contract IDnumber
Purchase Order Numbertext
Project Numbertext
Completed Percentagenumber
Estimated Timenumber
Create Datedate
Update TicketAction
Input fields[3]
FieldType
Ticket IDRequired
choice
StatusRequired
number
Titletext
Descriptiontext
Prioritynumber
Queue IDnumber
Assigned Resource IDchoice
Ticket Categorychoice
Contract IDchoice
Project IDchoice
Due Datedate
Output fields[3]
FieldType
IDtext
Titletext
Ticket Numbertext
Statusnumber
Prioritynumber
Queue IDnumber
Ticket Categorynumber
Company IDnumber
Contact IDnumber
Assigned Resource IDnumber
Contract IDnumber
Project IDnumber
Configuration Item IDnumber
Descriptiontext
Due Datedate
Create Datedate
Issue Typenumber
Sub-Issue Typenumber
Sourcenumber
Estimated Hoursnumber
4other output fields
Update Time EntryAction
Input fields[3]
FieldType
Time Entry IDRequired
text
Hours Workednumber
Hours To Billnumber
Date Workeddate
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Output fields[3]
FieldType
IDtext
Resource IDnumber
Task IDnumber
Ticket IDnumber
Date Workeddate
Hours Workednumber
Hours To Billnumber
Start Date/Timedate
End Date/Timedate
Summary Notestext
Internal Notestext
Time Entry Typenumber
Offset Hoursnumber
Non-Billableboolean
Show On Invoiceboolean
Contract Service IDnumber
Contract IDnumber
Billing Code IDnumber
Role IDnumber
Create Datedate
1other output field

Look for Autotask PSA templates in the WEXTL template library.

Browse templates →
  1. WEXTL® Autotask PSA Source Code connector implementation.
  2. Our users use cases and automations.
  3. Official API Documentation for Autotask PSA.
  4. WEXTL® visual workflow builder data.

Last updated: Sep 4, 2026 17:47