Can Autotask PSA trigger actions in ShopMonkey, and ShopMonkey in Autotask PSA?

Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it.

Do I need to write code to integrate Autotask PSA and ShopMonkey?

No. Autotask PSA-to-ShopMonkey automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic.

Autotask PSA + ShopMonkey Integration

Connect Autotask PSA and ShopMonkey to automate project management work — trigger in one app, run actions in the other, wired in minutes.

Example: when ShopMonkey's "Watch Appointments" fires, WEXTL can "Add Ticket Note" in Autotask PSA. Autotask PSA has 54 actions (including Add Ticket Note, Create Company, and Create Contact); ShopMonkey has 38 actions (including Cancel an Appointment, Confirm an Appointment, and Create a Conversation).

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ShopMonkey triggersAutotask PSA actions

ShopMonkey workflow triggers

Autotask PSA workflow actions

Frequently asked questions

Common questions about connecting Autotask PSA and ShopMonkey.

Connect your Autotask PSA and ShopMonkey accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them.

Autotask PSABrowse all Autotask PSA triggers, actions, and integrations.

ShopMonkeyBrowse all ShopMonkey triggers, actions, and integrations.

Autotask PSA + ShopMonkey Integration

Frequently asked questions

How do I connect Autotask PSA and ShopMonkey?

What can I automate between Autotask PSA and ShopMonkey?

Can Autotask PSA trigger actions in ShopMonkey, and ShopMonkey in Autotask PSA?

Do I need to write code to integrate Autotask PSA and ShopMonkey?

Explore Autotask PSA and ShopMonkey, or get started

Autotask PSA + ShopMonkey Integration

Frequently asked questions

How do I connect Autotask PSA and ShopMonkey?

What can I automate between Autotask PSA and ShopMonkey?

Can Autotask PSA trigger actions in ShopMonkey, and ShopMonkey in Autotask PSA?

Do I need to write code to integrate Autotask PSA and ShopMonkey?

Explore Autotask PSA and ShopMonkey, or get started