AWS SQS and Thulium Integration

AWS SQS icon
Thulium icon
AWS SQS
Thulium

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Connect AWS SQS and Thulium to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.

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Learn about AWS SQS and Thulium

Detailed info you need to know about AWS SQS and Thulium integrations in WEXTL. Explore which modules apps support and how you connect them.

AWS SQS

AWS SQS icon

Communication1 trigger7 searches17 actionsSend, receive, and manage messages on Amazon SQS queues. [5]

Thulium

Thulium icon

Communication8 triggers22 searches47 actionsCloud contact center for voice, chat, and customer service operations. [6]

How to connect AWS SQS to Thulium

Set up your AWS SQS and Thulium integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between AWS SQS and Thulium work in WEXTL?

WEXTL exposes actions and triggers for AWS SQS and Thulium that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

AWS SQS triggersThulium actions

AWS SQS modules
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    Add PermissionAdds a permission to a queue for a specific principal.
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    Cancel Message Move TaskCancels a running message move task.
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    Change Message VisibilityChanges the visibility timeout of a received message.
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    Change Message Visibility BatchChanges the visibility timeout of multiple received messages in one request.
  • AWS SQS icon
    Create QueueCreates a new SQS queue. FIFO queues must have a name ending in .fifo and set the FifoQueue attribute.
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    Delete MessageDeletes a received message from a queue, acknowledging successful processing.
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    Delete Message BatchDeletes up to 10 messages from a queue in a single request.
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    Delete QueueDeletes an SQS queue and all its messages. This action is irreversible.
  • AWS SQS icon
    Get Queue AttributesReturns attributes of an SQS queue.
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    Get Queue UrlReturns the URL of an existing SQS queue by name.
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    List Dead Letter Source QueuesLists source queues that have a dead-letter queue configured.
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    List Message Move TasksLists active and completed message move tasks for a source queue.
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    List Queue TagsReturns the tags assigned to an SQS queue.
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    List QueuesLists SQS queues in the region, optionally filtered by name prefix.
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    Make an API CallPerforms an arbitrary authorized API call to the Amazon SQS endpoint.
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    Purge QueueDeletes all messages from a queue without deleting the queue itself. This action is irreversible.
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    Receive MessageRetrieves up to 10 messages from a queue. Messages become invisible for the visibility timeout; delete them to acknowledge processing.
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    Remove PermissionRemoves a permission from an SQS queue.
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    Send MessageSends a message to an SQS queue.
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    Send Message BatchSends up to 10 messages to an SQS queue in a single request.
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    Set Queue AttributesSets the attributes of an SQS queue.
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    Start Message Move TaskStarts a message move task to move messages from a dead-letter queue to a source queue.
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    Tag QueueAdds or updates cost-allocation tags on an SQS queue.
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    Untag QueueRemoves cost-allocation tags from an SQS queue.
  • AWS SQS icon
    Watch Queue MessagesTriggers when new messages arrive in an SQS queue. Messages become invisible for the visibility timeout; chain Delete Message to acknowledge.
Thulium modules
  • Thulium icon
    Add Agents to a CampaignAdds a list of agents to an outbound campaign.
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    Add Comment to a TicketAdds a comment to a ticket.
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    Add Customer Response to a TicketAdds a customer response to a ticket.
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    Add Entry to CustomerAdds an entry to customer feeds.
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    Add Multiple Records to CRM OutboundAdds multiple records to the specified CRM outbound.
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    Answer a PhoneAnswers an agent's phone call when he uses the Thulium Softphone.
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    Clone an Outbound CampaignClones an outbound campaign to replicate its settings and structure.
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    Create a CampaignCreates a new campaign.
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    Create a TicketCreates a new ticket in the system.
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    Create a Voicebot InteractionInitiates a voicebot interaction.
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    Create an AgentCreates a new agent.
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    Create Multiple CustomersCreates multiple customers at once.
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    Delete a CampaignRemoves a campaign from the service permanently.
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    Delete a ChatDeletes a chat session.
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    Delete a CompanyDeletes a specific company.
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    Delete a CustomerRemoves a single customer specified by an ID parameter.
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    Delete a TicketDeletes a specified ticket from the system.
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    Delete Chat ContentRemoves the content of a specified chat conversation and allows selecting a participant or removing it for both.
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    Delete Multiple CustomersDeletes multiple customers from the system.
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    Delete Multiple Records from Outbound CRMDeletes many records from the CRM outbound.
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    Delete Ticket AttachmentsDeletes attachments from a ticket.
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    Get a CompanyReturns a single company specified by an ID parameter.
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    Get a CustomerReturns a single customer, specified by an ID parameter.
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    Get a TicketRetrieves details for a specific ticket.
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    Get an AgentRetrieves details for a specific agent.
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    Get an Agent StatusReturns the agent status.
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    Get an Agent's Last Queue CallReturns the last queue call that an agent interacted with.
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    Get Outbound StatsReturns records stats for outbound.
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    Hang Up an Agent CallHangs up an agent call.
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    Hold an Agent CallPuts an agent's Thulium Softphone on hold.
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    List Agent GroupsRetrieves all agent groups.
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    List AgentsRetrieves all agents.
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    List Agents StatusesRetrieves all agents' statuses.
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    List Agents' Work ReportsRetrieves all agents' work reports.
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    List Campaign AgentsRetrieves a list of campaign agents.
  • Thulium icon
    List CampaignsRetrieves a list of campaigns.
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    List Chat QueuesReturns a list of chat queues.
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    List Chat ReportsReturns chat reports.
  • Thulium icon
    List ChatsRetrieves chat conversations.
  • Thulium icon
    List CompaniesReturns a collection of companies matching a specified query.
  • Thulium icon
    List CustomersReturns a collection of customers matching a specified query.
  • Thulium icon
    List Ticket CategoriesReturns a list of ticket categories.
  • Thulium icon
    List Ticket QueuesReturns a list of ticket queues.
  • Thulium icon
    List Ticket StatusesReturns a list of ticket statuses.
  • Thulium icon
    List TicketsRetrieves support tickets.
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    Log In an AgentLogs in the specified agent.
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    Log Out an AgentLogs out the specified agent.
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    Make a Phone CallMakes a call for an agent to the specified phone number.
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    Make a Preview CallMakes an outbound call in preview mode.
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    Make an API CallPerforms an arbitrary authorized API request.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with AWS SQS and Thulium integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to AWS SQS [5]

Alternative integrations to Thulium [6]

Try AWS SQS and Thulium on WEXTL®

Claim your 3-day trial to build AWS SQS with Thulium integration and access every WEXTL® feature.

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Frequently asked questions

Common questions about connecting AWS SQS and Thulium.

References

List of sources used to gather information about the AWS SQS and Thulium integration.

  1. AWS SQS and Thulium integration source code, module specs and credentials implementation.
  2. Our AWS SQS and Thulium integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for AWS SQS and Thulium — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. AWS SQS integration information
  6. Thulium integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

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