STEP 1
Connect BatchDialer and Glassix
Save credentials in WEXTL once. We store them encrypted and reuse the authorization across every workflow [3]. No coding or API skills required.
BatchDialer and Glassix Integration
Connect BatchDialer and Glassix to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.
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Learn about BatchDialer and Glassix
Detailed info you need to know about BatchDialer and Glassix integrations in WEXTL. Explore which modules apps support and how you connect them.
BatchDialer
Cloud predictive dialer for sales and collections teams with contacts and campaigns. [5]
How to connect BatchDialer to Glassix
Set up your BatchDialer and Glassix integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.
STEP 2
Build a workflow
Paste selected BatchDialer and Glassix nodes onto the canvas [4], or describe what you want and WEXTL wires the flow together with AI Builder.
STEP 3
Map your data
Choose which fields need to sync between BatchDialer and Glassix. Use filters or leverage a JS custom code step in between — everything is on the canvas.
How does the integration between BatchDialer and Glassix work in WEXTL?
WEXTL exposes actions and triggers for BatchDialer and Glassix that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.
BatchDialer triggersGlassix actions
BatchDialer modules
- Add a Single ContactCreates a single contact with the provided details.
- Add ContactsAdds contacts to the account.
- Delete a ContactDeletes a single contact by ID.
- Get a ContactRetrieves a single contact by ID.
- Get a TranscriptionRetrieves a call transcription in HTML format.
- Get a TranscriptionRetrieves a call transcription in JSON format.
- List ContactsRetrieves a list of contacts from an account.
- Make an API CallPerforms an arbitrary authorized API call.
- Search CampaignsSearches for campaigns matching the given criteria.
- Search Recent CallsSearches for recent Calls matching the given criteria.
- Update a ContactUpdates a Contact with new field values.
- Watch CallsTriggers when a new call is detected.
- Watch ContactsTriggers when new contacts are added, modified, or deleted.
Glassix modules
- Add a Contact IdentifierAdds an identifier to a contact.
- Add Ticket NoteAdds a note to a ticket.
- Add Ticket TagsAdds tags to a ticket.
- Assign an Available UserAssigns an available user.
- Create a TicketCreates a new ticket.
- Create a UserAdds a new user to the system.
- Create ContentCreates knowledge content.
- Delete a Contact IdentifierDeletes a contact identifier from the service.
- Delete a UserDeletes a user from the system.
- Delete an EventDeletes an event from the specified service.
- Delete ContentDeletes specified content from the service.
- End a Phone CallNotifies when a phone call has ended.
- Generate a Survey LinkGenerates a survey link.
- Generate a Ticket PDFGenerates a ticket PDF for specified details.
- Generate Ticket HTMLGenerates the HTML for a ticket based on specified parameters.
- Get a ContactRetrieves a contact from the contact list.
- Get a TicketRetrieves a specific ticket.
- Get a User by Unique ArgumentRetrieves a user by a unique argument.
- Get a User StatusRetrieves the current status of a user.
- Get an Audio LinkRetrieves a phone call audio link.
- Get ContentRetrieves content from a specified source.
- List CategoriesRetrieves categories from the service.
- List ContentsRetrieves all contents from the service.
- List EventsRetrieves a list of events.
- List TicketsRetrieves all tickets.
- List User Status LogsRetrieves user status history.
- List UsersRetrieves all users.
- Make an API CallPerforms an arbitrary authorized API request.
- Remove a Ticket TagRemoves a tag from a ticket.
- Scramble TicketScrambles ticket data.
- Send a TicketSends a ticket using the service.
- Set a Unique ArgumentSets a unique argument for a user.
- Set a User StatusUpdates a user's status.
- Set Ticket OwnerAssigns a ticket owner to a specific ticket.
- Start a Phone CallNotifies when a phone call is started.
- Update a Ticket Participant NameUpdates the participant name in a ticket.
- Update a Ticket StateUpdates the state of a ticket in the system.
- Update a Ticket SummaryUpdates the summary for a specified ticket.
- Update a UserUpdates a user.
- Update Contact NameUpdates a contact's name in the contact list.
- Update ContentUpdates content on a specified platform or service.
- Update Ticket DepartmentUpdates the department assigned to a ticket.
- Update Ticket FieldsUpdates ticket fields.
- Watch EventsTriggers when an event is updated.
- Watch TicketsTriggers when a ticket event occurs.
Explore alternative integrations
There are other apps [9] supported by WEXTL that can be paired with BatchDialer and Glassix integrations. Pick any from the list below if the current combination isn't the one you need.
Frequently asked questions
Common questions about connecting BatchDialer and Glassix.
Connect your BatchDialer and Glassix accounts once, pick a trigger in one app and an action in the other, then map the fields so data flows automatically between them. [3]
Example: when BatchDialer's "Watch Calls" fires, WEXTL can "Add a Contact Identifier" in Glassix. BatchDialer has 2 triggers (including Watch Calls and Watch Contacts); Glassix has 43 actions (including Add a Contact Identifier, Add Ticket Note, and Add Ticket Tags). Add filters and transforms between steps when you need them. [1]
Yes — the integration works in both directions. Use each app's triggers to start a workflow and the other app's actions to update it. [2]
No. BatchDialer-to-Glassix automations are built visually on the canvas. You can optionally add custom JavaScript with Functions when you need advanced logic. [4]
Yes. Trigger-based automations start the moment BatchDialer (or Glassix) fires a new event — webhook-backed apps run within seconds, and polling-only apps re-check on a schedule you control. [7]
A first automation typically takes 5–10 minutes: connect each app's credential once, drop a trigger + action onto the canvas, map the fields, and turn the workflow on.
You can build your BatchDialer + Glassix automation on a 3-day trial with every feature unlocked. Cancel anytime. For your protection, a small deposit is charged to your card when your trial starts. It counts toward your first payment and is non-refundable. [8]
References
List of sources used to gather information about the BatchDialer and Glassix integration.
- BatchDialer and Glassix integration source code, module specs and credentials implementation.
- Our BatchDialer and Glassix integration documentation, structured input and output parameters, scopes, and authentication methods.
- Official vendor API documentation for BatchDialer and Glassix — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
- WEXTL® visual workflow builder, anonymized data from our technical support team.
- BatchDialer integration information
- Glassix integration information
- WEXTL® Scheduling
- WEXTL® Pricing and Trial
- WEXTL® Apps Library