Glassix Integrations

Omnichannel messaging platform for tickets, contacts, departments, and team conversations. Connect Glassix to AI agents, automate workflows, and scale with confidence.

Explore Documentation

GDPR
Data Encryption
2FA
Local Data Region

Watch EventsTriggers when an event is updated.
Watch TicketsTriggers when a ticket event occurs.
Add a Contact IdentifierAdds an identifier to a contact.
Add Ticket NoteAdds a note to a ticket.
Add Ticket TagsAdds tags to a ticket.
Assign an Available UserAssigns an available user.
Create a TicketCreates a new ticket.
Create a UserAdds a new user to the system.
Create ContentCreates knowledge content.
Delete a Contact IdentifierDeletes a contact identifier from the service.
Delete an EventDeletes an event from the specified service.
Delete a UserDeletes a user from the system.
Delete ContentDeletes specified content from the service.
End a Phone CallNotifies when a phone call has ended.
Generate a Survey LinkGenerates a survey link.
Generate a Ticket PDFGenerates a ticket PDF for specified details.
Generate Ticket HTMLGenerates the HTML for a ticket based on specified parameters.
Get a ContactRetrieves a contact from the contact list.
Get an Audio LinkRetrieves a phone call audio link.
Get a TicketRetrieves a specific ticket.