Benchmark Email and Gallabox Integration

Benchmark Email icon
Gallabox icon
Benchmark Email
Gallabox

Demonstration of how apps are integrated in WEXTL workflow builder [4]

Connect Benchmark Email and Gallabox to automate communication workflows. Trigger events from one app, run actions in the other and use AI to make smart decisions. Integrate apps in 3 simple steps - no code required.

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Learn about Benchmark Email and Gallabox

Detailed info you need to know about Benchmark Email and Gallabox integrations in WEXTL. Explore which modules apps support and how you connect them.

Benchmark Email

Benchmark Email icon

Communication3 triggers3 searches4 actionsEmail marketing platform for campaigns, lists, automations, and subscriber engagement. [5]

Gallabox

Gallabox icon

Communication2 triggers8 searches34 actionsWhatsApp business messaging platform for customer conversations, templates, and contact management. [6]

How to connect Benchmark Email to Gallabox

Set up your Benchmark Email and Gallabox integration in 3 simple steps [2] — no coding required. Up to 10 minutes setup.

How does the integration between Benchmark Email and Gallabox work in WEXTL?

WEXTL exposes actions and triggers for Benchmark Email and Gallabox that help you connect apps and automate repetitive tasks [1]. A trigger is an event that happens, an action — a step that performs when the event has occurred.

Benchmark Email triggersGallabox actions

Benchmark Email modules
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    Add a Contact to a ListAdds a contact to a specified list.
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    Delete a ContactDeletes a contact from the system.
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    Find a ContactFinds a contact using specified search criteria.
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    Get Contact ListsRetrieves contact lists from the service.
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    Get ContactsRetrieves details for contacts.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Update a ContactUpdates the details of an existing contact in the system.
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    Watch Contact ListTriggers when the contact list is updated or changed.
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    Watch ContactsTriggers when a new contact is added.
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    Watch Emails by StatusTriggers when an email is received with a specific status.
Gallabox modules
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    Assign a ConversationAssigns a conversation to a specific user in Gallabox.
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    Assign a Conversation by PhoneAssigns a conversation to a user by looking it up using the contact's phone number and a channel ID, instead of requiring a conversation ID. Useful when only the phone number is known and a conversation needs to be automatically routed to an agent.
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    Create a Change ConversationChanges the team associated with a conversation by sending a POST request to the Gallabox API.
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    Create a ContactCreates a new contact for the specified account with a name, emails, phone numbers, and optional tags.
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    Create a Map Conversation TagAssigns a tag to a conversation using the customer's phone number and channel ID.
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    Create a Map Conversation TagAdds or updates a tag on a specific conversation by sending a tag name to the Gallabox API.
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    Create a Mention in a Conversation by PhoneAllows mentioning one or more team members inside a conversation identified by a phone number. Requires providing the phone number, channel ID, list of user IDs to mention, and the message body.
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    Create a Mention in ConversationAllows mentioning one or more team members within a specific conversation in a Gallabox account to notify them directly and draw their attention to the conversation.
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    Create a Send ButtonMessageSends a WhatsApp interactive button message to a recipient with customizable buttons.
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    Create a UserInvites one or more users to a Gallabox account by sending invite emails with specified roles and channel permissions.
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    Create WhatsApp Template MessageSends a WhatsApp message using a template and allows dynamic values to populate placeholders in the message body.
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    Delete a Conversation TagRemoves a tag from a specific conversation identified by its conversation ID.
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    Delete a Conversation Tag by PhoneRemoves a specific tag from a conversation associated with a given contact’s phone number and channel. Requires the tag’s tagId, the contact’s phoneNumber, and the channelId. The output confirms whether the tag removal was successful or provides an error if the tag does not exist or the parameters are invalid.
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    Delete a UserDeletes one or more users from the specified Gallabox account using their email addresses.
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    Get a Contact by IDRetrieves a contact by its unique ID.
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    Get a Contact by PhoneRetrieves contact(s) using a specific phone number and returns all contacts that match the provided phone number.
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    Get Contact CountReturns the number of contacts.
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    Get Contact FilterRetrieves all available filter options for contacts, including tags, channels, and other attributes that can be used to refine contact searches.
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    Get Message StatusRetrieves the delivery status of an outgoing WhatsApp message using a message ID.
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    Get UsersRetrieves a list of users for a specified Gallabox account.
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    List ContactsRetrieves a filtered list of contacts from your Gallabox account using advanced search, filters, pagination, and limit controls. Supports complex filter rules and search queries.
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    Make an API CallPerforms an arbitrary authorized API call.
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    Map TeamsAssigns users to one or more teams by mapping their email addresses to the specified team names.
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    Resolve a Conversation by IDResolves a specific conversation by its unique ID. Optionally, you can choose whether to trigger any reminder actions before resolving. This is useful for marking conversations as completed after handling them.
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    Resolve a Conversation by PhoneAllows marking a conversation as resolved using the contact’s phone number. Requires the phone number and the channel ID to update the conversation status to RESOLVED in Gallabox.
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    Search ContactsSearches contacts by a text query and returns matching contacts for use in other modules.
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    Send a Document MessageSends a document message to a WhatsApp recipient using the Gallabox API. The document can include a caption, and the recipient must be specified with a phone number.
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    Send a List MessageSends a WhatsApp interactive list message with sections and selectable rows.
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    Send a MessageSends a WhatsApp template message to a contact through Gallabox. Use this module to deliver a pre-approved WhatsApp template to a phone number by choosing the channel, entering the phone number and name, selecting the template, and filling in the body variables.
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    Send a Product MessageSends a WhatsApp product message for a single product using Meta Catalog details.
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    Send a Product MessageSends a WhatsApp interactive product list message using Meta Catalog details.
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    Send a Sticker MessageSends a sticker message to a WhatsApp recipient using the Gallabox API. The sticker must be provided as a direct URL in WEBP format with its MIME type.
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    Send a Text MessageSends a WhatsApp text message via Gallabox and returns the message ID for tracking.
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    Send a Video MessageSends a video message to a WhatsApp recipient using the Gallabox API. The video can include a caption, and the recipient must be specified with a phone number.
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    Send a WhatsApp Contact MessageSends a WhatsApp message containing one or more contact cards, including details like name, phones, emails, addresses, organization, and URLs.
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    Send a WhatsApp Text MessageSends a plain text WhatsApp message to a recipient via a specified WhatsApp channel.
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    Send an Audio MessageSends an audio message to a WhatsApp recipient using the Gallabox API. The audio must be provided as a direct URL with its MIME type.
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    Send an Image MessageSends a WhatsApp image message to a recipient with an optional caption and MIME type.
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    Unassign a Conversation by PhoneUnassigns the currently assigned team member from a conversation based on the customer's phone number.
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    Unmap TeamsRemoves users from one or more teams in your Gallabox account by providing a list of user email addresses and team names. The API unassigns each user from the specified teams and returns an array indicating which un-mappings succeeded or failed.
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    Update Current UsersUpdates the availability status of selected users using their user IDs or email addresses.
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    Upsert a ContactCreates a new contact or updates an existing one based on a matching email or phone number. If a contact with the provided email or phone already exists, it is updated; otherwise, a new contact is created.
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    Watch ContactsTriggers when a new contact is created or updated in Gallabox.
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    Watch EventsFor PRO users. Triggers instantly when Gallabox sends an event (e.g., contact created) to the webhook.

Explore alternative integrations

There are other apps [9] supported by WEXTL that can be paired with Benchmark Email and Gallabox integrations. Pick any from the list below if the current combination isn't the one you need.

Alternative integrations to Benchmark Email [5]

Alternative integrations to Gallabox [6]

Try Benchmark Email and Gallabox on WEXTL®

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Frequently asked questions

Common questions about connecting Benchmark Email and Gallabox.

References

List of sources used to gather information about the Benchmark Email and Gallabox integration.

  1. Benchmark Email and Gallabox integration source code, module specs and credentials implementation.
  2. Our Benchmark Email and Gallabox integration documentation, structured input and output parameters, scopes, and authentication methods.
  3. Official vendor API documentation for Benchmark Email and Gallabox — used to verify field meanings, authentication flows, and anything our own specs don't fully capture.
  4. WEXTL® visual workflow builder, anonymized data from our technical support team.
  5. Benchmark Email integration information
  6. Gallabox integration information
  7. WEXTL® Scheduling
  8. WEXTL® Pricing and Trial
  9. WEXTL® Apps Library

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