What actions can I run in Gallabox?

42 actions are available, including "Get a Contact by ID", "Get a Contact by Phone", and "Get Contact Count", and more. Run them from any trigger in your automation stack — map fields once and they execute automatically.

Do I need to write code to automate this?

No. Most automations are built visually on the canvas by picking triggers, actions, and mapping fields. You can add custom JavaScript with Functions when advanced logic is needed — but it is never required.

Is the integration secure?

Yes. Connections are authenticated per account, credentials are encrypted at rest, and you can enforce approvals and team-level access controls on any automation.

Gallabox Integrations

WhatsApp business messaging platform for customer conversations, templates, and contact management. Route Gallabox messages and channels into workflows that update CRM, tickets, or docs.

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Watch ContactsTriggers when a new contact is created or updated in Gallabox.
Watch EventsFor PRO users. Triggers instantly when Gallabox sends an event (e.g., contact created) to the webhook.
Get a Contact by IDRetrieves a contact by its unique ID.
Get a Contact by PhoneRetrieves contact(s) using a specific phone number and returns all contacts that match the provided phone number.
Get Contact CountReturns the number of contacts.
Get Contact FilterRetrieves all available filter options for contacts, including tags, channels, and other attributes that can be used to refine contact searches.
Get Message StatusRetrieves the delivery status of an outgoing WhatsApp message using a message ID.
Get UsersRetrieves a list of users for a specified Gallabox account.
List ContactsRetrieves a filtered list of contacts from your Gallabox account using advanced search, filters, pagination, and limit controls. Supports complex filter rules and search queries.
Search ContactsSearches contacts by a text query and returns matching contacts for use in other modules.
Assign a ConversationAssigns a conversation to a specific user in Gallabox.
Assign a Conversation by PhoneAssigns a conversation to a user by looking it up using the contact's phone number and a channel ID, instead of requiring a conversation ID. Useful when only the phone number is known and a conversation needs to be automatically routed to an agent.
Create a Change ConversationChanges the team associated with a conversation by sending a POST request to the Gallabox API.
Create a ContactCreates a new contact for the specified account with a name, emails, phone numbers, and optional tags.
Create a Map Conversation TagAdds or updates a tag on a specific conversation by sending a tag name to the Gallabox API.
Create a Map Conversation TagAssigns a tag to a conversation using the customer's phone number and channel ID.
Create a Mention in a Conversation by PhoneAllows mentioning one or more team members inside a conversation identified by a phone number. Requires providing the phone number, channel ID, list of user IDs to mention, and the message body.
Create a Mention in ConversationAllows mentioning one or more team members within a specific conversation in a Gallabox account to notify them directly and draw their attention to the conversation.
Create a Send ButtonMessageSends a WhatsApp interactive button message to a recipient with customizable buttons.
Create a UserInvites one or more users to a Gallabox account by sending invite emails with specified roles and channel permissions.
Create WhatsApp Template MessageSends a WhatsApp message using a template and allows dynamic values to populate placeholders in the message body.
Delete a Conversation TagRemoves a tag from a specific conversation identified by its conversation ID.
Delete a Conversation Tag by PhoneRemoves a specific tag from a conversation associated with a given contact’s phone number and channel. Requires the tag’s tagId, the contact’s phoneNumber, and the channelId. The output confirms whether the tag removal was successful or provides an error if the tag does not exist or the parameters are invalid.
Delete a UserDeletes one or more users from the specified Gallabox account using their email addresses.
Make an API CallPerforms an arbitrary authorized API call.
Map TeamsAssigns users to one or more teams by mapping their email addresses to the specified team names.
Resolve a Conversation by IDResolves a specific conversation by its unique ID. Optionally, you can choose whether to trigger any reminder actions before resolving. This is useful for marking conversations as completed after handling them.
Resolve a Conversation by PhoneAllows marking a conversation as resolved using the contact’s phone number. Requires the phone number and the channel ID to update the conversation status to RESOLVED in Gallabox.
Send a Document MessageSends a document message to a WhatsApp recipient using the Gallabox API. The document can include a caption, and the recipient must be specified with a phone number.
Send a List MessageSends a WhatsApp interactive list message with sections and selectable rows.
Send a MessageSends a WhatsApp template message to a contact through Gallabox. Use this module to deliver a pre-approved WhatsApp template to a phone number by choosing the channel, entering the phone number and name, selecting the template, and filling in the body variables.
Send an Audio MessageSends an audio message to a WhatsApp recipient using the Gallabox API. The audio must be provided as a direct URL with its MIME type.
Send an Image MessageSends a WhatsApp image message to a recipient with an optional caption and MIME type.
Send a Product MessageSends a WhatsApp product message for a single product using Meta Catalog details.
Send a Product MessageSends a WhatsApp interactive product list message using Meta Catalog details.
Send a Sticker MessageSends a sticker message to a WhatsApp recipient using the Gallabox API. The sticker must be provided as a direct URL in WEBP format with its MIME type.
Send a Text MessageSends a WhatsApp text message via Gallabox and returns the message ID for tracking.
Send a Video MessageSends a video message to a WhatsApp recipient using the Gallabox API. The video can include a caption, and the recipient must be specified with a phone number.
Send a WhatsApp Contact MessageSends a WhatsApp message containing one or more contact cards, including details like name, phones, emails, addresses, organization, and URLs.
Send a WhatsApp Text MessageSends a plain text WhatsApp message to a recipient via a specified WhatsApp channel.
Unassign a Conversation by PhoneUnassigns the currently assigned team member from a conversation based on the customer's phone number.
Unmap TeamsRemoves users from one or more teams in your Gallabox account by providing a list of user email addresses and team names. The API unassigns each user from the specified teams and returns an array indicating which un-mappings succeeded or failed.
Update Current UsersUpdates the availability status of selected users using their user IDs or email addresses.
Upsert a ContactCreates a new contact or updates an existing one based on a matching email or phone number. If a contact with the provided email or phone already exists, it is updated; otherwise, a new contact is created.

When to use Gallabox

Common scenarios where Gallabox automation saves time and reduces manual work.

React to "Watch Contacts" in Gallabox in real time: route the event into CRM, chat, ticketing, or any connected service.
Use "Get a Contact by Phone" as an automated action in Gallabox so records stay consistent whenever something changes elsewhere in your stack.
Include "Get a Contact by ID" from Gallabox in larger multi-tool workflows to move data end-to-end without hand-offs.

How to connect

Paste your credentials once — WEXTL® stores them encrypted and reuses the connection across every workflow that needs it.

Full API documentation

Enter your credentials below. WEXTL stores them encrypted and uses them only to call the API on your behalf.

Connecting Gallabox to WEXTL®

Field	Type	Help
API KeyRequired	password	Find your API Key in Gallabox: Settings → API Keys.
API SecretRequired	password	—
Account IDRequired	text	Your Account ID: https://app.gallabox.com/account.

Use in workflow automation

Start from Gallabox’s Watch Contacts trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Send a WhatsApp Contact Message as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 44 ready-made steps for communication work, and every run records what went in and what came back.

Gallabox workflow on the canvas: Watch Contacts then Send a WhatsApp Contact Message

Frequently asked questions

Common questions about automating Gallabox in your workflows.

Gallabox has 2 triggers, including "Watch Contacts" and "Watch Events". Use them to start workflows the moment Gallabox events fire — no polling required.

Field

Type

Help

API KeyRequired

password

Find your API Key in Gallabox: Settings → API Keys.

API SecretRequired

password

—

Account IDRequired

text

Your Account ID: https://app.gallabox.com/account.

Use in workflow automation

Start from Gallabox’s Watch Contacts trigger and the run begins the moment there’s something new — no cron job to babysit, no one remembering to check.

Add Send a WhatsApp Contact Message as the next step, then branch, filter or hand off to the rest of your stack. The whole path stays on one canvas your team can read.

This integration brings 44 ready-made steps for communication work, and every run records what went in and what came back.

Gallabox Integrations

When to use Gallabox

How to connect

Use in workflow automation

Frequently asked questions

Gallabox Integrations

When to use Gallabox

How to connect

Connect Gallabox to any app in workflows

Use in workflow automation

Frequently asked questions

Connect Gallabox to any app in workflows

Connect Gallabox to any app in workflows

Connect Gallabox to any app in workflows

Gallabox Integrations

Gallabox triggers and actions

When to use Gallabox

How to connect

Use in workflow automation

Frequently asked questions

What triggers does Gallabox support?

What actions can I run in Gallabox?

Do I need to write code to automate this?

Is the integration secure?

Gallabox Integrations

Gallabox triggers and actions

When to use Gallabox

How to connect

Connect Gallabox to any app in workflows

Use in workflow automation

Frequently asked questions

What triggers does Gallabox support?

What actions can I run in Gallabox?

Do I need to write code to automate this?

Is the integration secure?

Connect Gallabox to any app in workflows

Connect Gallabox to any app in workflows

Connect Gallabox to any app in workflows