Gallabox Integrations

WhatsApp business messaging platform for customer conversations, templates, and contact management. Connect Gallabox to AI agents, automate workflows, and scale with confidence.

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Watch ContactsTriggers when a new contact is created or updated in Gallabox.
Watch EventsFor PRO users. Triggers instantly when Gallabox sends an event (e.g., contact created) to the webhook.
Assign a ConversationAssigns a conversation to a specific user in Gallabox.
Assign a Conversation by PhoneAssigns a conversation to a user by looking it up using the contact's phone number and a channel ID, instead of requiring a conversation ID. Useful when only the phone number is known and a conversation needs to be automatically routed to an agent.
Create a Change ConversationChanges the team associated with a conversation by sending a POST request to the Gallabox API.
Create a ContactCreates a new contact for the specified account with a name, emails, phone numbers, and optional tags.
Create a Map Conversation TagAdds or updates a tag on a specific conversation by sending a tag name to the Gallabox API.
Create a Map Conversation TagAssigns a tag to a conversation using the customer's phone number and channel ID.
Create a Mention in a Conversation by PhoneAllows mentioning one or more team members inside a conversation identified by a phone number. Requires providing the phone number, channel ID, list of user IDs to mention, and the message body.
Create a Mention in ConversationAllows mentioning one or more team members within a specific conversation in a Gallabox account to notify them directly and draw their attention to the conversation.
Create a Send ButtonMessageSends a WhatsApp interactive button message to a recipient with customizable buttons.
Create a UserInvites one or more users to a Gallabox account by sending invite emails with specified roles and channel permissions.
Create WhatsApp Template MessageSends a WhatsApp message using a template and allows dynamic values to populate placeholders in the message body.
Delete a Conversation TagRemoves a tag from a specific conversation identified by its conversation ID.
Delete a Conversation Tag by PhoneRemoves a specific tag from a conversation associated with a given contact’s phone number and channel. Requires the tag’s tagId, the contact’s phoneNumber, and the channelId. The output confirms whether the tag removal was successful or provides an error if the tag does not exist or the parameters are invalid.
Delete a UserDeletes one or more users from the specified Gallabox account using their email addresses.
Get a Contact by IDRetrieves a contact by its unique ID.
Get a Contact by PhoneRetrieves contact(s) using a specific phone number and returns all contacts that match the provided phone number.
Get Contact CountReturns the number of contacts.
Get Contact FilterRetrieves all available filter options for contacts, including tags, channels, and other attributes that can be used to refine contact searches.